E-mail downtime still major problem for IT managers

E-mail downtime plagues IT managers, with reducing Microsoft Exchange volume and preventing downtime among their top tasks.

A survey of IT managers...

E-mail downtime plagues IT managers, with reducing Microsoft Exchange volume and preventing downtime among their top tasks.

A survey of IT managers by storage-as-a-service firm Iron Mountain Digital found that 52% of companies had experienced an e-mail failure in the past 12 months.

Of those companies, one-third had outages of two hours or longer and 17% were without e-mail for more than 11 hours. Even though e-mail outages are still a common occurrence, a fifth of companies stated they have "zero tolerance" for an outage.

According to the research, 55% of companies are trying to reduce the volume of stored mail in Microsoft Exchange to reduce downtime.

One of the most important reasons that companies try to implement storage management programs, said Iron Mountain, is to improve the reliability of Exchange.

With the rapid increase in storage growth, Exchange is being pushed to the limit, impacting on reliability and causing backup, maintenance and recovery windows to grow.

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