Logan Teleflex UK, a supplier of airport baggage handling systems, is to replace its legacy enterprise resource planning (ERP) platform.
The company is overhauling its ERP system with Applications 7 from ERP supplier IFS to improve its operations and customer service. Using the IFS suite, Logan Teleflex said it will be able to manage the full product life-cycle: design, build, install, and after-sales service management.
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The implementation will include financials, sales, contract and project management, manufacturing, document management, human resources, payroll, customer relationship management, service management and collaboration modules.
The former legacy systems were not integrated sufficiently, and the management team tended to receive its project performance data at different times. This led to incorrect departmental analysis and a significant additional administrative burden.
All core modules in the UK business unit will go live in December, with plans to roll out across European locations and the US next summer. The firm will have approximately 130 IFS application users across all business levels.
Logan Teleflex expects to save 20%-30% of senior management time, and to gain from accurate, real-time project status information.