Debenhams secures remote access

The Debenhams department store group has adopted a new remote access product to give employees and partners secure access to its network.

The Debenhams department store group has adopted a new remote access product to give employees and partners secure access to its network.

The company has rolled out Portwise for its Application Access software platform to provide the identity and access management solution.

Paul Willitt, Debenhams technical architect, said, “We previously had an aging internet-based access system that granted very limited access to desktop applications, such as Word and e-mail for our employees.”

Willitt said the old connectivity solution also required a dedicated connection to enable third parties to gain access, which had provided too many technical, security and management headaches.

To serve a growing number of roaming users, including buyers who travel abroad, an increasing number of home workers, and to better facilitate partners, Willitt said the company needed a single, consolidated access system.

Willitt said, “Portwise was the only solution which had its own two-factor authentication as a native part of its own offering. All the other vendors we looked at relied on third parties.

“Because Portwise was completely integrated, it made the whole platform much easier for IT to implement, manage and support,” he said.

Debenhams previously had about 200 employees using the old limited system. The company is in the process of deploying the Portwise product to about  250 employees and partners over the coming weeks.

The Portwise platform will be hosted and run from Debenhams’ head office in Taunton, where the company’s finance and data systems are also located and supported.

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