Duet, the product jointly developed by SAP and Microsoft to link Office to MySAP ERP systems, will be one of the big themes at this week’s Sapphire conference in Orlando, Florida. However, user enthusiasm for product integration could be tempered by concern about potential costs.
Duet, formerly known as Mendocino, provides functions such as SAP time management using Outlook’s calendar, analytics via Excel, and management sales accounts using Outlook’s contact address book.
Supplier co-operation and product integration is essential, said ¬Ollie Ross, research manager at The Corporate IT Forum, which represents the IT departments of blue chip UK firms. “The key factor will be the cost, and whether businesses are prepared to invest in the upgrades required to take advantage of such an opportunity,” she said.
Butler Group research analyst Richard Edwards said, “If I were an IT manager and had spent a small fortune on SAP and Office licences, I would not expect to have to pay for Duet.”
A SAP spokeswoman said the minimum requirement for using Duet would be Microsoft Exchange Server 2003 and Office 2003 Professional licences and an Employee User licence for MySAP ERP 2004.
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