Frost & Sullivan predicts 5.9% outsourcing growth per year -- and other news briefs

Short takes from this week's news

Short takes from this week's news


Outsourcing growth predicted at 5.9% a year

IT job exports are forecast to increase by a compound annual growth rate of 5.9% between 2002 and the end of 2004, said Frost & Sullivan. The analyst firm looked at the global outsourcing of IT jobs across 14 countries. It estimated that this year, 826,540 IT jobs will be transferred abroad by the UK and the US, France, Germany, Hong Kong and Japan, amounting a value of £26.7bn.

HP-UX system will not include Tru64 features

Hewlett-Packard has abandoned plans to integrate two features into its HP-UX operating system from the Tru64 operating system it acquired in its 2002 purchase of Compaq. Instead, HP has partnered with Veritas to add file system and clustering capabilities to HP-UX in 2005.

Number of web users has passed 100 million

The number of users in Europe accessing the web has passed 100 million, and more than half have a home high-speed broadband connection. By October, 54.5 million Europeans had visited the web using broadband, up 60% from 34.1 million a year earlier, said market research firm Nielsen/NetRatings.

Ikea loyalty card firm moves systems to Linux

One of Germany's biggest financial services companies has shifted its core web services infrastructure to Linux. Plus Finanzservice, which provides customer loyalty cards to H&M and Ikea, has migrated from Sun's Solaris to Red Hat Enterprise Linux, saving 30% in costs.

Microsoft releases SQL management tool

Microsoft has released SQL Server 2005 Express Manager, a free database management tool which can simplify, automate and reduce the complexity of database support and administration. It can be used to manage SQL Server 2000, SQL Server 2000 Desktop Engine and SQL Server 2005 Developer and Express Edition databases.

Cisco upgrades Ethernet on Catalyst engines

Cisco has released a series of enhancements to its Catalyst range to offer Gigabit Ethernet capability, power over Ethernet, and better security. The company has added extra security features to the Cisco Catalyst 6500 and 4500 Series supervisor engines, including the ability to prevent denial of service attacks.

Business starts to count the cost of IDcards

Plans for a national ID card could tie businesses up in red tape, the government's Better Regulation Taskforce warned last week. Companies are likely to come under pressure to install card readers to perform identity checks and to pay to access the central ID card database. David Arculus, chairman of the group, said he would be calling for a thorough analysis of the costs and benefits.

Bmi pays web hoster on transaction-only basis

Attenda, the enterprise and internet applications management company, has signed a three-year deal with UK airline bmi. Attenda will manage bmi's two websites but be paid purely according to the number of flight reservations made through the sites.

VoIP to underpin BT's giant virtual call centre

BT is to migrate its UK call centres to VoIP over the next two years so that 9,700 call centre agents across 124 sites can work as one team in a single, virtual customer centre. BT will spend about £2.6m on kit from Nortel, according to the network supplier.

Global deal puts Dell on the desktop at Philips

Dell has signed a five-year £361m deal with Philips to provide the electronics group with desktop management. Dell said system integrators Atos Origin and Getronics would help it roll out standard desktop systems across 60 countries.

Skulls worm burrows into Symbian phones

A new version of the Cabir.B worm is infecting phones running the Symbian operating system. Called Skulls.B, it spreads using Bluetooth, the short-range radio technology built into handsets. Security specialist F-Secure advised users to switch Bluetooth operation on their phones to "hidden" mode.

Size no object to rapid CRM response

A 10,000-seat contact centre running Epiphany CRM software has shown sub-second response times while handling more than a million transactions an hour. Epiphany, BEA and HP ran the enterprise scalability benchmark on the system, which consists ofEpiphany Service 6.5, BEA WebLogic Platform 8.1 and HP Integrity servers with Itanium 2 processors running Windows Server 2003 and HP-UX 11i.

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