In Depth

In Depth

Enterprise software

• Five key points about cloud vs in-house disaster recovery

  The cloud is well suited as a disaster recovery failover option. The key questions are about what you should keep on-site and what goes to the cloud. We look at five key points to consider  Continue Reading

• Innovation at the shelf edge

  It’s been a challenging year for stores due to Covid-19, but some retailers have found time to innovate at the shelf edge with noteworthy technology deployments  Continue Reading

• How to monitor remote workers humanely

  Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally  Continue Reading

• Get real: Live streaming analytics important to post-Covid growth, but not without good data

  Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data  Continue Reading

• Patching: Balancing technical requirements with business considerations

  With an increasing reliance on subscription models alongside the regular patching of software, updates have become an essential part of modern business practices. However, care needs to be taken to ensure the optimum patching process is implemented  Continue Reading

• Extended reality software gets pandemic lift

  Extended reality software is not new, but the Covid-19 public health crisis has seen it take on a new lease of life as organisations face up to virtuality  Continue Reading

• Learning on the job when working from home

  Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal  Continue Reading

• Five hyper-converged infrastructure use cases to watch

  We look at workloads ripe for hyper-converged infrastructure deployment. These include virtual servers and desktops, SMEs/remote offices, Kubernetes, and analytics and machine learning  Continue Reading

• A tech reboot of retail

  With 2020 having been the toughest year on record for bricks and mortar retailers, we look at some tech innovations that may be heading for the high street  Continue Reading

• Covid-19 crisis has speeded up contact centre digital transformation

  Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks  Continue Reading

• Microsoft Windows’ future is all about users

  We look at how Microsoft is evolving the Windows desktop operating system platform and providing developer flexibility  Continue Reading

• Fix bottlenecks before tackling business process automation

  Business processes evolve over time, and intelligent automation requires a thorough assessment of what is not working optimally  Continue Reading

• Lush’s 25-year journey to digital excellence

  Retailers are increasingly focused on using technology to better serve customers, but for high street cosmetic brand Lush, tech has always been part of the picture  Continue Reading

• How AI is helping to drive business process optimisation

  Automating an inefficient process simply leads to a faster inefficient process. Artificial intelligence needs to be deployed to ensure business processes are optimal  Continue Reading

• SD-WAN keeps Darling Ingredients on the table through Covid-19 pandemic

  For some businesses, the Covid-19 pandemic and the resulting need to support mass remote working will have accelerated something they began working on some time ago. Darling Ingredients is one such firm, whose SD-WAN roll-out puts it in good stead ...  Continue Reading

• Cloud RANs offer promise in APAC, but not in near future

  While there is growing interest in cloud-based radio access networks, experts argue that telcos will still cautiously approach the technology in a phased manner  Continue Reading

• Intel Optane Persistent Memory aims to fill the gap DRAM can’t

  We look at Optane and its PMem product that Intel believes will fill a big gap between memory and storage that DRAM technology just cannot deal with  Continue Reading

• How crowd simulation modelling enables organisations to develop social distancing strategies

  Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces  Continue Reading

• Forrester: Why tagging should be used to manage hybrid assets

  With complex hybrid environments, there is a need to apply IT asset management best practices across cloud and on-premise systems  Continue Reading

• Unified file and object storage: The best of both worlds?

  Unified file and object storage tackles growing volumes of unstructured data in a way that’s compatible with traditional and cloud-era applications, and friendlier to analytics  Continue Reading

• BI not BS: how businesses are building futures with data analytics

  Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic  Continue Reading

• Baking adaptability into the supply chain

  The coronavirus crisis has highlighted the importance of data and automation in supporting an agile supply chain.  Continue Reading

• Robots delivering the goods for retailers

  Amazon is investing in autonomous robot delivery in the UK, adding to pioneering work undertaken by Co-op and Starship Technologies  Continue Reading

• Morrisons and Pret join UK retail’s growing subscription economy

  Morrisons and Pret A Manger join growing UK retail movement towards subscription models – a space frequented by technology-led players such as Gousto  Continue Reading

• UK government coronavirus data flawed and misleading

  Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading  Continue Reading

• GPT3 could revolutionise how business can use AI

  OpenAI’s language prediction model that produced an essay could be used to deploy cloud resources and improve the quality of chatbots, among other business use cases  Continue Reading

• How the supply chain is handling Covid-19

  Cost-cutting habits have left supply chains chasing their tails in the wake of the pandemic. We take a look at how they’re coping  Continue Reading

• Backup audit: What is a backup audit and why do we need them?

  Backup and recovery are vital components to protect against data loss, whether technical or causes such as ransomware. So how can a backup audit help protect our key assets?  Continue Reading

• Business process automation expansion could founder on IT drift from business focus

  Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again?  Continue Reading

• Covid crisis shifts supply chain management from efficiency to resilience

  Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation  Continue Reading

• Storage analytics: How AI helps storage management

  We look at storage analytics products that measure key metrics in storage hardware, single-vendor and multi-vendor tools, and how AI-based storage management and AIOps is emerging  Continue Reading

• The art of developing happy customers

  AI is playing a growing role in modern software development, but how well can an AI build applications that deliver great customer experience  Continue Reading

• Hangar 51 supports startups taking off in travel tech

  International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector  Continue Reading

• Digital experience management – web content management for the omnichannel age?

  Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability  Continue Reading

• Coding within company constraints

  We find out how containerised microservices and automated testing, combined with effective collaboration and communication, can drive innovation  Continue Reading

• APAC buyer’s guide to BI and analytics

  In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations  Continue Reading

• Cloud storage costs: How to get cloud storage bills under control

  Many organisations look to the cloud to cut storage budgets, but the potential costs are many and varied. So what are the key ways to cut cloud storage costs?  Continue Reading

• Portrait of the software developer as an artist

  Many programmers see themselves as artists – of a sort. Computer Weekly investigates what it means to be a modern software developer  Continue Reading

• How to achieve resilience – the modern uptime trinity

  IT leaders can take responsibility for ensuring their organisations are resilient during times of crisis. There are no quick fixes, but if you think it is expensive to ensure resilience in your IT systems, try frequent failure instead  Continue Reading

• Five on-premise and cloud options for network-attached storage

  We look at five options for file access storage, from ‘traditional’ NAS in a standalone appliance to distributed hybrid cloud file storage and NAS cloud gateways  Continue Reading

• Intelligent ways to tackle cyber attack

  Artificial intelligence-powered security tools should enable IT security teams to achieve more with less  Continue Reading

• Automating IT security

  IT security’s battle with the hacking community has always been a game of cat and mouse, but it’s becoming increasingly automated  Continue Reading

• APAC hybrid cloud adoption still cloudy

  Although there are clear benefits of hybrid cloud, enterprises in Asia-Pacific aren’t making the most of them due to a lack of holistic understanding, strategic frameworks and skillsets  Continue Reading

• How business software can stay clear of digital addiction

  Consumer software is notoriously and deliberately addictive. Should companies and B2B IT emulate that or take the high ground of avoiding the spread of user digital addiction?  Continue Reading

• Decision points in storage for artificial intelligence, machine learning and big data

  Artificial intelligence and machine learning storage is not one-size-fits-all. Analytics work differs, and has varied storage requirements for capacity, latency, throughput and IOPS. We look at key decision points  Continue Reading

• Auditing for algorithmic discrimination

  Despite the abundance of decision-making algorithms with social impacts, many companies are not conducting specific audits for bias and discrimination that can help mitigate their potentially negative consequences  Continue Reading

• Between a cloud and a hard place: companies change applications tack

  The Covid-19 pandemic crisis has intensified and sped up the migration of business applications to the cloud  Continue Reading

• Black Lives Matter, but do bots know that?

  The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed  Continue Reading

• How Malaysia’s industries are tapping IoT

  Computer Weekly speaks to four industries that claim to have benefited from various IoT deployments and how it has changed their businesses  Continue Reading

• Cloud flash storage: SSD options from AWS, Azure and GCP

  We look at the flash storage options available from the big three cloud providers – Amazon Web Services, Microsoft Azure and Google Cloud Platform – that can help narrow the gap between on-site and cloud workloads  Continue Reading

• Cloud storage on-site hardware: AWS, Azure, Google Cloud

  We look at the big three cloud vendors’ on-site offerings: AWS’s Outposts, Gateway and Snow hardware, Azure’s Stack and Arc appliances, and Google Cloud’s software-defined Anthos  Continue Reading

• Cloud storage 101: NAS file storage on AWS, Azure and GCP

  We look at NAS file storage options in AWS, Azure and Google Cloud. All three offer native-based and NetApp-based file storage, with Azure adding single namespace cache services  Continue Reading

• Collaboration technology is breeding burnout – keep it real

  The Covid-19 pandemic has inevitably caused the use of collaboration platforms to spike. But as fatigue sets in, organisations try to keep their use cases focused  Continue Reading

• Cloud storage 101: File, block and object storage in the cloud

  We run the rule over file, block and object storage from the big three public cloud providers: AWS, Azure and GCP. We look at what’s on offer and the use cases they are aimed at  Continue Reading

• Constructing the future for engineering – finding the right model where one size does not fit all

  Design and engineering has rapidly evolved to be all about interconnected devices. We see how one of the leading manufacturing software suppliers is meeting the challenge  Continue Reading

• Mainframe storage: Three players in a market that’s here to stay

  Far from disappearing, the mainframe market and the storage it needs is here to stay for some time. The three key array makers compete with high-end flash-equipped products  Continue Reading

• Surveillance capitalism in the age of Covid-19

  Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible  Continue Reading

• Coronavirus: Retailers reach for tech to keep staff connected in the crisis

  From fast-tracking home-working strategy, to conducting training and board meetings virtually, read about how retailers are keeping staff connected during the Covid-19 coronavirus crisis  Continue Reading

• Five pillars of public sector IT

  Finding better ways for people to collaborate and share information digitally is the challenge government needs to embrace. We look at ways in which this can be achieved  Continue Reading

• Storage 101: Crash-consistent vs application-consistent snapshots

  We look at crash-consistent and application-consistent snapshots and backup, how they are defined, the pros and cons of each and the benefits and limits of Windows VSS  Continue Reading

• Changing realities of digital transformation in the public sector

  Digitisation of citizen service delivery and government operations has accelerated during the coronavirus outbreak, despite legacy constraints  Continue Reading

• Designing software to include older people in the digital world

  The Covid-19 coronavirus crisis has accentuated the importance of including older people in the digital world. How can software firms design products to include generations that came to maturity before the internet?  Continue Reading

• Public sector IT: The road to digital

  Progress to digital transformation is patchy in the public sector, but some CIOs are embracing the strategy  Continue Reading

• Customer experience software can help companies weather the Covid-19 storm

  Advanced customer experience software can help companies weather the current Covid-19 storm, as well as build resilience. Marks & Spencer is one firm exploring the technology  Continue Reading

• How to overcome application modernisation barriers

  Most businesses are not lucky enough to be able to build a new cloud native architecture. We look at how to take legacy applications forward  Continue Reading

• Australian firms soldier on amid Covid-19 outbreak

  From the largest financial institutions to small companies, Aussie firms have been dialling up their use of technology tools to keep their businesses humming during the coronavirus pandemic  Continue Reading

• Multicloud storage 101: Pros, cons, pitfalls and strategies

  Not putting all your eggs in one basket can be helpful to an enterprise’s resilience strategy. We look at multicloud storage and the benefits and pitfalls it brings  Continue Reading

• How APAC firms are coping with the Covid-19 outbreak

  The air of change looms large in companies operating in the Asia-Pacific region, with some doing better than others in keeping the lights on amid the coronavirus pandemic  Continue Reading

• Applications: Combining the old with the new

  We look at how organisations can integrate legacy applications with newer digital platforms  Continue Reading

• Coronavirus: The role of AI in the ‘war’ against epidemics and pandemics

  What role can artificial intelligence play in battling against epidemics and pandemics, such as the current Covid-19 coronavirus one? Data science is stepping up to back up medical science and to prepare humanity better for future pandemics  Continue Reading

• What are the drivers for application modernisation?

  Application modernisation is not something that just happens, nor is it just driven by digitisation and cloud-first strategies  Continue Reading

• Coronavirus: How app developers large and small are working to help fight Covid-19

  Computer Weekly looks at how a range of actors are using technology to help mitigate the various impacts caused by the Covid-19 coronavirus outbreak  Continue Reading

• Governing by data: Limits and opportunities

  Governing by the use of data analytics may be fashionable, but what are its limits as well as its opportunities? Lessons from Estonia, Essex, and healthcare  Continue Reading

• Computational storage: What is it and what are its key use cases?

  Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads  Continue Reading

• Shirts and suits retailers using tech to stay smart

  Enhanced personalisation, increased visualisation and much more customisation with a digital twist comprise the to-do lists of several UK formalwear retailers  Continue Reading

• Container storage 101: What is CSI and how does it work?

  We look at the container storage interface, which provides an interface to persistent storage in the products of storage array makers, and how it relates to Kubernetes  Continue Reading

• Networking gains ‘cool’ status

  There is renewed interest in networking, driven by enterprises looking at how public cloud services can co-exist with on-premise IT  Continue Reading

• Malaysia’s digital transformation efforts progress

  Malaysian enterprises are taking steps to modernise their infrastructure, but many are still grappling with the lack of niche IT skills in key emerging technologies such as the internet of things  Continue Reading

• Molotov.tv streams 24/7 with Dell EMC and Scality object storage

  France-based Molotov.tv has offered streaming TV services on digital platforms since 2016, based on Dell EMC servers with GPU acceleration and Scality Ring object storage  Continue Reading

• Three network technologies driven by cloud-native computing

  Networking technologies are being driven heavily by digitisation and cloud computing. Gartner picks three networking trends to watch  Continue Reading

• The future of open source licences is changing

  The Open Source Insider blog on Computer Weekly recently asked industry experts for their views on the future of open source licensing  Continue Reading

• Rook 101: Building software-defined containerised storage in Kubernetes

  Rook – think castles, not birds – uses the principles of containerisation and the methods used in Kubernetes to build storage that’s abstracted from the hardware it lives on  Continue Reading

• Kubernetes storage 101: Container storage basics

  We look at the basics of creating storage and specifying it for applications in container storage using Kubernetes Persistent Volumes and Persistent Volume Claims  Continue Reading

• How HR robotics can be good for people

  The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show  Continue Reading

• From Pixar to GovTech: The inside story of Singapore’s AI whizz

  After nearly a decade at Pixar, GovTech’s Chong Jiayi is leading a team of experts to solve hard problems in robotics and artificial intelligence  Continue Reading

• How IT can back up ESG efforts to do environmental and social good

  Organisations’ environmental, social and governance programmes depend on IT leaders for technological backup  Continue Reading

• The big retail tech themes from Retail’s Big Show

  The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year  Continue Reading

• Caribbean island hospital rebuilds after hurricane with DataCore

  Hurricane Irma tore the roof off a server room and flooded IT hardware, but that was an opportunity to rebuild redundant IT using DataCore’s SANsymphony software-defined storage  Continue Reading

• Alan Bates: The ‘details man’ the Post Office paid the price for ignoring

  In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case  Continue Reading

• Spread of Kubernetes spurs backup and disaster recovery products

  Growth of containerised applications brings with it the need to back up and provide disaster recovery. But what do you need to protect, and who provides the products?  Continue Reading

• Driving adoption: Are high costs putting public cloud out of reach to non-profits?

  Facebook CEO Mark Zuckerberg’s insights into the sky-high cloud bills faced by some non-profit organisations prompts questions about whether the public cloud giants should do more to make their services more accessible to the third sector  Continue Reading

• Do you use cloud storage for these use cases yet?

  We look at the use cases most suited to a quick transition to the cloud: backup, archiving, disaster recovery, file storage and cloud bursting – cloud storage’s low-hanging fruit  Continue Reading

• Big storage meets cloud in the datacentre 'as-a-service' revolution

  Cloud is mainstream but the datacentre’s here to stay. This has resulted in a trend towards as-a-service in the datacentre where big storage array makers and the cloud giants meet  Continue Reading

• DRaaS decisions: Key choices in disaster recovery as a service

  We examine the key decisions when considering DRaaS. Whether to go full self-service, assisted or managed will depend on what you need to protect and your in-house resources  Continue Reading

• Grilling the answers: How businesses need to show how AI decides

  As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges?  Continue Reading

• Five ways that backup has changed since the days of tape

  Back in the day, all this was tape, but times have changed, with cloud-to-cloud backup, cloud storage, virtual and physical backup appliances and myriad endpoint hardware  Continue Reading

• Life on the edge: A new world for data

  Edge computing is regarded as the next frontier for data, with rapid growth expected in the market. We assess the prospects  Continue Reading

• Virtuous circles: Skilling up for an ethical web

  Tim Berners Lee’s Contract for the Web aims to drive the internet in a more ethical, open and human-centred direction. What does this mean for the future of IT skills and governance?  Continue Reading

• How to optimise remote workforces while tackling loneliness

  Remote working is very common in tech companies and IT departments. How can it be managed to optimise productivity and keep employees socially connected to their companies?  Continue Reading

• Overcoming the infrastructure and connectivity challenges of cloud gaming

  The cloud gaming market has a number of infrastructure challenges to overcome to reach its potential, and the supplier community is intent on helping it address them  Continue Reading