In Depth
In Depth
Enterprise software
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Retailers get business-critical IT and data management in order
Decathlon and Toolstation are among the retailers investing in new technology to support business-critical applications and better data management Continue Reading
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Cloud storage cost challenges and how to tackle them
We look at cloud capacity procurement pitfalls, forecasting challenges, the danger of over-buying, supplier lock-in, deciphering billing and resizing capacity when projects finish Continue Reading
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Christal Bemont, Talend CEO: Show up as yourself
Christal Bemont, CEO of data management firm Talend, reflects on coming through difficult times in solidarity with co-workers, and how data quality assumes a heightened significance in the digital era Continue Reading
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Storage and 5G: Big impacts likely as wide-area topologies evolve
Enterprise 5G will boost the need for storage generally. It will also push capacity needs closer to the edge and create new locations for processing and storage Continue Reading
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Evolving a data integration strategy
Linking IT systems together is never going away, but the approach CIOs adopt is key to ensuring relevant data feeds the decision-making process Continue Reading
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Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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Hybrid working in the metaverse
Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading
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Cloud-era disaster recovery planning: Staff training, incident and media management
In the third in a series on cloud-era disaster recovery, we set out the key components of DR staff awareness and training programmes, as well as incident management and dealing with the media Continue Reading
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How open source is shaping data storage management
Open source data storage offers a great deal of flexibility, but unlocking its benefits will require strong technical resources to meet requirements such as stability, high availability and security Continue Reading
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Four emerging data integration trends to assess
To accelerate their performance in data integration, companies are evaluating and adopting a range of contributing technologies Continue Reading
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Finland brings cryostats and other cool things to quantum computing
Not only is Finland the clear leader in refrigeration technology for quantum computers, but it also leads in fundamental research into the underlying quantum information theory Continue Reading
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Data integration dogged by complexity and vital to business
Integrating data is one of the thorniest challenges in business intelligence and analytics – achieving it is technically and organisationally complex, while it is gaining in importance all the time Continue Reading
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How Forensic Architecture uses tech to protect human rights
Forensic Architecture speaks to Computer Weekly about how it uses various digital technologies to investigate human rights abuses around the globe, including the pushback of migrants over the Greek border and the killing of Mark Duggan by London ... Continue Reading
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Finland moves to industrialise quantum computing
For the Finnish government, now is the time to start preparing for the day when quantum computers will have practical value Continue Reading
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What does 2022 have in store for hybrid working?
The Omicron coronavirus variant has brought a return of working restrictions. Can we be optimistic about the resilience of organisations as they try to get the best out of their workforce? Continue Reading
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Dispelling the top five myths of modern infrastructure
Modern infrastructure is agile, flexible and scalable. It is at the forefront of every CIO’s digital strategy – and it's everywhere. But with the multitude of choices comes complexity Continue Reading
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A legal minefield called the metaverse
Will the metaverse create a $1tn revenue market? Who knows? How long will it take to reach this lofty potential? Who can tell? Will people invest across this emerging landscape of speculative riches? You bet Continue Reading
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How to make AI greener and more efficient
Artificial intelligence promises both to combat the ill effects of climate change and to make the emergency worse with excessive energy use. How can AI be made greener? Continue Reading
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How to create a sustainable continuous learning culture
How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point Continue Reading
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University of Edinburgh extends IoT data science to south-east Scottish pupils
The University of Edinburgh is part of a 15-year mission to educate the data scientists of tomorrow among school pupils in its south-east Scotland sphere Continue Reading
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New supercomputer opens doors for researchers in Sweden
More than twice as powerful as its predecessor, a new supercomputer ushers in new opportunities for researchers who rely on artificial intelligence and machine learning Continue Reading
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Fuzzy logic: The challenge of building data science teams
In the face of a dearth of data science talent, and a crippling lack of diversity in the pool as it is, what are companies doing to build, manage and keep data science teams together? We find out Continue Reading
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Avoiding the two-tier workforce in the third workplace
The new world of hybrid working is sometimes referred to as the third workplace. Yet just as firms are having to deal with the ‘great resignation’, they are in danger of unwittingly creating a two-tier workforce Continue Reading
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SMEs step up e-commerce ventures under shadow of Covid
A raft of smaller retailers have stepped up their e-commerce businesses during the pandemic, ranging from books to candles, rugs to togs Continue Reading
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The developing metaverse: Commercial realities of extended realities
The metaverse is almost certain to become a highly competitive commercial playground, if not battlefield. It will likely not only establish highly profitable markets but also lead to high-profile failures Continue Reading
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The emerging role of software in business development
Business leaders generally recognise the importance of software as a business enabler – but some see technology driving business growth Continue Reading
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How enterprise 5G is playing out in Australia
5G adoption is taking place in the industrial arena and other sectors, but telcos will need to transform themselves and overcome cost challenges to drive wider adoption Continue Reading
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Retailers as tech firms: Next, The Very Group and others see power in the platform
Gap and Reiss are set to utilise Next’s end-to-end e-commerce service, Total Platform, in 2022, as more retailers carve out a future as part tech company Continue Reading
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Swedish researchers are patiently developing a useful quantum computer
By 2028, the Wallenberg Centre for Quantum Technology in Sweden expects to have a useful quantum computer Continue Reading
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Ensuring hybrid work works in the new normal
The hybrid business is becoming a reality, but how can firms ensure a positive employee experience and learn how to identify and manage risks? Continue Reading
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Cloud repatriation: Five reasons to repatriate data from cloud
We look at key drivers of cloud repatriation, including cost, compliance, issues around latency and data gravity, reversing poorly planned moves to the cloud, and supplier failure Continue Reading
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Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading
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APAC expert guide to cloud migration
In this expert guide on cloud migration in Asia-Pacific, we highlight the key considerations and strategies that enterprises can take when moving their workloads to public cloud Continue Reading
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What Norwegians are learning as they pioneer autonomous ships
Norway is leading the world in developing autonomous ship technology – and the world should pay attention to its latest developments Continue Reading
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Mining for intelligence: Why business process intelligence makes for agility
Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive Continue Reading
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How in-store technology is supporting retail’s sustainability agenda
Boots, Costa Coffee and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals Continue Reading
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IT’s role in sustainability for a resilient supply chain
A circular economy is among the long-term measures needed to combat climate change. This requires data transparency across supply chains Continue Reading
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How software can help clean up emission-intensive industries
The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field Continue Reading
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How companies are rethinking digital customer experience in wake of pandemic
The Covid-19 pandemic has exposed much digital rhetoric as hollow, as companies are now rethinking the digital customer experience, leveraging instant messaging and other tools Continue Reading
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Developing an integrated customer and employee experience strategy
We explore what customer experience and employee experience have in common – and the benefits of combining them Continue Reading
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What lies beyond the data warehouse?
Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out Continue Reading
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A post-pandemic recipe for developing customer experience
Covid-19 has led to many people reassessing their priorities so customer experience needs to adapt to meet new expectations Continue Reading
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Ultimate questions require ultimate understanding in the quantum era
In The Hitchhiker’s Guide to the Galaxy, Deep Thought calculates the answer to the ultimate question of life, the universe and everything as ‘42’. But what of quantum computing? Continue Reading
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Five things you need to know about cloud file services
We look at cloud file services, which provide a file system-like architecture that gives users access to file data wherever they are, just as if it were a local NAS filer Continue Reading
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Five key questions to ask about storage-as-a-service and consumption models
We look at important questions to ask providers of consumption-based storage procurement services, such as base costs and burst, usage measurement and upgrade paths Continue Reading
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Making the enterprise composable
We speak to industry experts about how to develop composable IT that can quickly adapt to business change Continue Reading
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AI more likely to complement than replace predictive analytics
The discipline of predictive analytics is likely to increase in importance as it is complemented by artificial intelligence. NHS and National Express case studies prove the point Continue Reading
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First priorities for the third workplace
Almost 18 months since Covid-19 caused an almost overnight pivot to home working for many firms, hybrid working seems here to stay for knowledge workers. But the role of the 'third workspace' is not yet entirely clear Continue Reading
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APAC buyer’s guide to robotic process automation
In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations Continue Reading
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Modern ERP breaks the chains
Modern ERP systems mean user organisations need no longer be stuck with hefty upgrades at times convenient to suppliers Continue Reading
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Disaster recovery for SMEs: Five key areas to consider
We look at key disaster recovery considerations for SMEs, including why backup is not enough, how to create a disaster recovery plan, best-practice DR testing and DR as a service Continue Reading
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Use ERP modernisation to drive efficiency and sustainability
Evidence of global warming is everywhere, and as organisations update legacy ERP, there is a golden opportunity to build in sustainability KPIs Continue Reading
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How digital operations drive ERP modernisation
When it comes to modernising enterprise resource planning, IT decision-makers have a multitude of options. We look at what to consider when planning a modernisation project Continue Reading
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Five ways to ensure remote working security and compliance
A mix of on-site and remote working has become a fact of life for many organisations. We look at five key things you should consider to ensure compliance and security Continue Reading
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Storage-as-a-service: Consumption models from the big six
We look at the big six storage makers’ consumption model offers, which allow customers to pay for on-prem hardware and cloud storage capacity on a pay-per-use basis, within limits Continue Reading
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Windows 11: A first look at the first preview
Microsoft recently unveiled its plans for the next version of the Windows operating system. We give it a test drive Continue Reading
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Tips to minimise vulnerabilities in web and mobile apps
Agile software development can sometimes be at odds with secure by design principles. We look at how organisations are balancing security with coding Continue Reading
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Briefing: Cloud storage performance metrics
We look at some of the key storage performance metrics that determine what your applications will get from cloud storage, plus cloud essentials that are beyond simple measurement Continue Reading
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How software developers can create mobile apps securely and quickly
The mobile app market is booming, but to achieve success, organisations must develop mobile apps securely and rapidly Continue Reading
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Oracle Fusion cloud applications pathways tend towards pragmatic
Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples Continue Reading
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The beneficial (and frightening) implications of virtualising reality
The mingling of virtual and physical worlds promises many beneficial and entertaining applications, but there are also some truly worrisome implications of augmented reality Continue Reading
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Toughening up web and mobile apps
We look at how organisations can secure internal and web-facing applications against ransomware and injection-style attacks Continue Reading
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Lakehouse concept aims to merge data lake and data warehouse
Data lakes are big, amorphous and difficult to access, while data warehouses are costly and aimed at structured data. The data lakehouse aims at analytics in an age of unstructured data Continue Reading
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Why data and the pandemic are ripping up paper processes
We explore how the Covid-19 pandemic has forced businesses to rip out traditional paper processes and replace them with end-to-end digitisation Continue Reading
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Real-time analytics begins to find business vocation
Continuous real-time analytics, operating at sub-second speed, are finding real-world applicability across industry sectors, such as retail, transport and banking. Their value crux: can businesses act on the signals provided? Continue Reading
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Cloud storage APIs: What are they and what can be done with them?
We look at the kinds of application programming interfaces (APIs) available to expose cloud storage to applications, from SME-targeted solutions to higher-end hooks Continue Reading
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Europe’s proposed AI regulation falls short on protecting rights
The European Commission’s proposal for artificial intelligence regulation focuses on creating a risk-based, market-led approach replete with self-assessments, transparency procedures and technical standards, but critics warn it falls short of being ... Continue Reading
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Covid-accelerated recruitment digitisation to gain sophistication with hybrid models
Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge Continue Reading
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The drive towards computational storage
The explosion in data is driving demand for faster computing and storage remains a bottleneck – but things are about to change Continue Reading
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Revolutionising communication and collaboration for the hybrid world
As hybrid working looks set to become the norm in the post-Covid world, the lessons learned during lockdown will need to be applied. However, firms will have to overcome the limitations of current communication and collaboration tools Continue Reading
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Where to run containers? Bare metal vs virtual machines
We look at the key differences between running containers in virtualised environments and on bare metal servers and focus in on the main trade-offs and decision points Continue Reading
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How Bureau Veritas migrated 85% of its applications to the AWS cloud
In six years, France-based services giant BV has migrated 115 applications to the AWS cloud, mostly using in-house expertise. We talk to the company’s IT director Continue Reading
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Getting ready for the new normal of hybrid working
Many companies are preparing to return to offices for the first time since the UK’s first lockdown began, but the office environment will look very different to a year ago. With some workers looking forward to returning to the office and others ... Continue Reading
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What digital transformation means for data storage
We survey the key planks of digital transformation and look at the storage technologies emerging to support it, such as NVMe and QLC flash, hyper-converged infrastructure and cloud storage Continue Reading
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Container-native storage: A definition, and what to ask suppliers
We look at container-native storage – aka cloud-native storage – what defines it, and its benefits as a way of bringing persistent Kubernetes storage to containerised applications Continue Reading
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The right tech choices for hybrid workers
Various studies give a mixed reaction to businesses returning to office work, but what is apparent is that support for remote working will continue Continue Reading
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Computational storage: What is it? Why now, what for, who from?
Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data Continue Reading
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APAC career guide on cloud computing
Besides having engineering chops and certifications, aspiring cloud professionals should have curiosity and soft skills to succeed in the evolving cloud computing landscape Continue Reading
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How to support a hybrid workforce
As the economy opens up, organisations are rethinking the idea of office-based work – and a more flexible approach is on the cards Continue Reading
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How GCHQ proposes to implement and use ethical AI
The rise of cyber crime and the escalating threat vectors facing the UK have led GCHQ to invest in automated threat detection and response systems to meet this challenge, as well as liaising with the private sector for the first time Continue Reading
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Deploying productivity monitoring software ethically
While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy Continue Reading
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Navigating the sticky issue of monitoring employee productivity
With employees having shifted en masse to remote working during the pandemic, we explore how enterprises have maintained the productivity of their dispersed workforce Continue Reading
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How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
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Five reasons to look at hyper-converged infrastructure
HCI promises easy setup, purchasing flexibility, low procurement and operation costs, reliability and all in one box – but there are challenges too Continue Reading
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Customer experience market made leap forward during pandemic
The discipline of customer experience management made significant advances during the Covid-19 crisis, according to practitioners and advocates Continue Reading
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A bottom-up and top-down look at intelligent automation
We look at robotic process automation at a coding level and an organisational level, and see how artificial intelligence fits Continue Reading
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APAC buyer’s guide to HRM software
In this buyer’s guide, we look at the key considerations when choosing human resource management software to enable workforce resilience, flexibility and agility in the post-pandemic world Continue Reading
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How the Covid-19 Genomics UK Consortium sequenced Sars-Cov-2
Consortium of universities and other institutions has harnessed datasets, analytics and cloud computing to sequence Sars-Cov-2, the virus that causes Covid-19, in a blisteringly short time Continue Reading
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How robotic process automation is getting smarter as it evolves
Robotic process automation is evolving, adding artificial intelligence layers that render it more resilient and agile. What are its limitations and prospects? Continue Reading
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Where now for storage? Hitachi, IBM and Pure Storage
Part II: Storage supplier strategy in the cloud era: Hitachi, IBM and Pure Storage. We snapshot the big six hardware makers, as they take things to the cloud and as-a-service models Continue Reading
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Data warehouse storage: Has cloud made on-premise obsolete?
There once was no alternative to building a data warehouse on-premise, but with cloud providers targeting analytics, building data warehouses on-site is looking obsolete Continue Reading
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Preparing for enterprise-class containerisation
As more workloads are deployed in containers, IT teams will need to assess how to manage container sprawl, reduce cloud bills and support databases Continue Reading
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The 3-2-1 backup rule: Has cloud made it obsolete?
The 3-2-1 backup rule was made for small-scale use in the pre-cloud era when tape still ruled. Is it relevant in the 2020s, or can we repurpose its fundamental principles? Continue Reading
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Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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Containers for a post-pandemic IT architecture
One of the positive effects of Covid-19 is that it has put IT at the top of the business agenda – and containerisation is part of that strategy Continue Reading
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India is becoming a hotspot for IoT
India is set to be a cradle for internet of things deployments thanks to its vibrant economy and its potential to play a bigger role in global manufacturing Continue Reading
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Ski firm dumps ‘motley’ storage for DataCore software-defined
Eurogroup cuts power usage by 70% and rackspace from 84U to 7U as it consolidates multiple physical servers and storage protocols onto SANsymphony software-defined storage Continue Reading
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Amazon Go – is now the right time?
In the beginning of 2021, Amazon launched a physical store in London, but is it the right time to be investing in offline? Continue Reading
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Interview: Uber driver Yaseen Aslam on his Supreme Court battle and what’s next for gig workers
Private hire driver and union organiser Yaseen Aslam speaks to Computer Weekly about his legal battle with Uber and what the UK Supreme Court ruling means to workers in the gig economy Continue Reading
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AI projects yield little business value so far
Artificial intelligence has been red hot in recent years, but it is generating precious little business value so far, although World Remit and Virgin Hyperloop have met with some success Continue Reading