In Depth
In Depth
Enterprise software
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Silicon Valley startups pitch in to the remaking of corporate IT
Enterprise IT is being remade by DevOps, cloud, containerisation and the incursion of AI. We look at one group of Silicon Valley-based suppliers attacking different vectors of new model IT Continue Reading
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Inside Red Hat’s open culture
The open source stalwart’s culture of transparency, openness and collaboration has been instrumental to its success as one of the world’s most successful software companies Continue Reading
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How Australian enterprises are unifying business communications
Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants Continue Reading
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How to find the right mobility strategy for your SME
Small businesses still need a strategy to make the most of mobility, so what should business owners look out for? Continue Reading
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ASEAN’s growing appetite for unified communications
Led by enterprises in Singapore and Malaysia, adoption of unified communications tools is expected to grow with the surge in demand for cloud-based and hosted offerings Continue Reading
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How to make the leap from traditional bank to digital bank
To compete effectively in an increasingly digital financial landscape, conventional banks need to build greater efficiency, value and trust through technology Continue Reading
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How artificial intelligence can aid and replace higher order human creativity
Much is made of AI augmenting human intelligence with simple automation, but might higher order human creativity go the same way? Continue Reading
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The bitcoin boom: How colocation datacentres are cashing in on cryptocurrency mining
Cryptocurrency miners are turning to colocation providers to help scale up their operations, drive profits and boost their resiliency, but the benefits could be relatively short-lived for all concerned, it seems Continue Reading
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Customer experience must be digital focus for banks
Omni-channel technologies can help banks stand out from their rivals, but a good customer experience should be their goal Continue Reading
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Silicon Valley startups home in on pressing value from data
A slew of California-based startup and early-stage data analytics companies are promising CIOs better ways to get value from their investments in databases and analytics Continue Reading
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Hybrid cloud file and object pushes the frontiers of storage
A single environment across on-premise and cloud environments is possible with a new class of product that builds file systems and object stores with hybrid cloud Continue Reading
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Assessing the disparate initiatives tackling the UK’s technology skills gap
As the UK’s skills gap widens, initiatives aim to ensure the population has the skills needed for roles now and in the future, but are these disparate efforts helping or hindering the cause? Continue Reading
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Why the browser is the computer
When he was CEO of Sun Microsystems, Scott McNealy once said that the network is the computer. Today, users spend most of their time in a browser Continue Reading
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Inside the distros: A year in Linux development
Linux will turn 30 in three years. We look at how far the major Linux distributions – or distros – have come over the past year and what they might be able to bring in the future Continue Reading
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Have traditional banks weathered the fintech challenge?
How will the financial technology-based challenger banks evolve as the traditional retail banking industry ups its digital game? Continue Reading
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ASEAN enterprises readying networks for the cloud era
Enterprise networks are being strained by greater use of cloud computing, leading more ASEAN organisations to turn to SD-WAN to reduce network costs and complexity Continue Reading
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Customer analytics applications add artificial intelligence to reduce market ‘friction’
Customer analytics applications developers are seeking to add layers of intelligence to improve sellers’ interactions with buyers Continue Reading
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Machines delve deep into customer minds
Deep learning can help customer insight teams advance rapidly in their mission to understand their customers Continue Reading
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What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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Cloud DR: Key choices in cloud disaster recovery
Flexibility and low cost make the cloud well-suited to disaster recovery, but there is no one-size-fits-all route to cloud disaster recovery. We look at the key choices Continue Reading
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Put the customer first and reap the reward
How businesses can develop a granular understanding of their customers’ needs in a hyper-connected world Continue Reading
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Chrome OS: Why it may be time to approach desktop IT in a different way
The managed desktop has been running for nearly 20 years. Surely there must be a better way? We investigate Continue Reading
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Data Lab CEO Gillian Docherty on how data can boost Scottish economy
Gillian Docherty, CEO of The Data Lab, outlines the organisation’s mission to turn analytics and artificial intelligence to benefit Scotland’s economy Continue Reading
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How AI will underpin cyber security in the next few years
Cyber security risks are growing in complexity and volume, but artificial intelligence techniques can help businesses track and fight them in real time Continue Reading
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Smart security: Go beyond the basics with biometrics
With smartphone makers offering new features such as biometrics, there are lots of options available to businesses when putting mobile security into practice Continue Reading
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Are you human? How to defeat the bots in e-commerce
Theatres and other entertainment venues are in a constant war with ticket fraudsters commanding botnet armies, as are other purveyors of high-value, limited-edition goods Continue Reading
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Organised thinking builds app success
We look at how large enterprises can create an efficient organisational structure for mobile app development Continue Reading
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Developers at the mobile edge
We look at the challenges and opportunities to be found in creating mobile apps for an expanding array of devices Continue Reading
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Shell downstream CIO Craig Walker: Invest time in your team
Craig Walker, CIO for Shell’s global downstream business, says IT leaders need to invest time in their teams and take them and the business on any change journey Continue Reading
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Do website design platforms pose too big a security risk?
Cloud-based website design platforms are booming in popularity because of their simplicity and affordability, but business security should be considered carefully when using such services Continue Reading
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Private cloud storage 101: Key components and hardware options
Private cloud makes consumption of storage easier for the user and simplifies delivery for the IT department. We walk through the key components and the platform choices Continue Reading
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Inside DBS Bank’s digital journey
The Singapore-based bank laid the foundation for its digital strategy a decade ago, starting with an overhaul of its IT systems before going big on cloud computing in later years Continue Reading
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Storage in containers: The answer to persistent storage needs?
With compute requirements often fragmented, short-lived and bursty, traditional storage architectures can struggle to cope – so is storage in containers the solution? Continue Reading
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In the know: how a digital workspace can drive innovation
In a digital world, engaged employees can support innovation using a new generation of tools that leverage behavioural science and more Continue Reading
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Smart speakers open new windows into customer behaviour for CRM
Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence? Continue Reading
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Storage briefing: The evolution of software-defined storage
The evolution of software-defined storage, from simple software products to those that offer scale-out, hyper-converged, NVMe, public cloud and container functionality Continue Reading
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How Southeast Asia is keeping pace with AI
Forward-looking organisations in the region are embracing artificial intelligence, but uneven access to connectivity and a lack of skills and understanding of the technology are holding back wider adoption Continue Reading
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Cloud-to-cloud backup: What it is and why you need it
Applications that run in the cloud are protected, but only so much. For full protection of data generated by cloud-based apps you need cloud-to-cloud backup Continue Reading
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The death of the mainframe is greatly exaggerated, says CA
With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
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Build IoT apps the easy way
CIOs may find themselves spoilt for choice when assessing digital platforms for IoT. We look at the options Continue Reading
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Key choices in Docker container storage deployment
Containers often need persistent storage, but how do you achieve that? We look at the key options, including Docker volumes versus bind mounts, and Docker Volume Plugins Continue Reading
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From consumers to contributors: The evolution of open source in the enterprise
The use of open source software is commonplace in enterprises, but many organisations are still reluctant to contribute their own code, despite the benefits it can bring Continue Reading
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How Cyient streamlined its HR functions with the cloud
The India-based supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency and support its growing business Continue Reading
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What ‘born in the cloud’ means for developers
When it comes to building cloud-native apps, developers must code with an inherent appreciation for where processing, storage and analytics happens Continue Reading
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Container technologies for cloud-native apps
A deep dive exploring the layers that go into a container-based platform for enterprise applications Continue Reading
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Making public cloud ERP work for your business
If you work with specialists, migrating ERP to the public cloud can bring big business benefits – but it’s not for everyone Continue Reading
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OpenStack vs hyper-converged: Open-source cloud in the datacentre
We look at how to deploy OpenStack on hyper-converged infrastructure and how HCI suppliers’ products can support deployment of the open-source cloud in the datacentre Continue Reading
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Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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Hyper-converged choices: DIY HCI software deployments
What are the advantages of do-it-yourself hyper-converged infrastructure deployment and who are the key suppliers of HCI software? We run the rule over the DIY hyper-converged market Continue Reading
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Integration is key to Office 365’s progress
We look at how Microsoft Office 365 works and how far it has gone towards becoming a platform for integrating other tools Continue Reading
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Automated decision making shows worrying signs of limitation
AI and data-driven decision making projects need to be handled with care – worrying limitations revealed in the law and healthcare Continue Reading
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How logic games have advanced AI thinking
Pitting a chess computer against a chess champion used to be the end goal for machine intelligence. We explore how game play has improved artificial intelligence Continue Reading
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Is cloud ERP software ready for prime time?
While cloud-based enterprise resource planning applications are more widely adopted in the Asia-Pacific region, some companies are still hanging on to on-premise systems that remain core to their business Continue Reading
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Data management: What does the future hold?
We explore how firms are replacing transactional database management systems with new database architectures Continue Reading
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Cryptocurrencies: a niche pursuit?
Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading
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Nando's technology director explains using cloud to digitally disrupt its own business
Nando’s technology director, Richard Atkinson, describes how the restaurant chain is using cloud to get closer to its customers and build stronger ties with its 14,000-strong workforce Continue Reading
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Côte banishes planning ‘pain and anguish’ from menu with Anaplan
Restaurant chain has replaced spreadsheets with Anaplan financial planning software as it seeks more strategic control over growth Continue Reading
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MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
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Virtual reality as a healthcare tool
Virtual reality is being used as a treatment tool across healthcare, tackling issues such as mental health, phobias and chronic pain management Continue Reading
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DevOps practitioners open up about enterprise adoption challenges
Ahead of next week’s DevOps Enterprise Summit in London, practitioners have warned enterprises to stop thinking of DevOps as something only Silicon Valley firms and startups can do successfully Continue Reading
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Cloud data portability: Obstacles to it and how to achieve it
Cloud providers are very keen to get your data into their systems but sometimes it can be difficult or costly to move it elsewhere. We look at solutions to cloud portability Continue Reading
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MyRepublic sharpens competitive edge with open source
Singaporean internet service provider has disrupted broadband markets, thanks to the agility and speed afforded by open source technologies Continue Reading
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Understanding analytics and storage performance
Analytics workloads place specific demands on storage. We take a look at the workload profiles of analytics use cases and the storage platforms available to support them Continue Reading
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Blockchain starts to prove its value outside of finance
Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians Continue Reading
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Australian startups find their way in the cloud
Public cloud services have empowered Australian startups to scale up and go global from day one Continue Reading
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How composable applications can improve software development
We speak to experts in the field of software development about the pros and cons of componentising application software Continue Reading
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Silicon Valley startups aim to make big data capture and prep slicker
A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading
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DevOps done right: Why work-life balance matters to digital transformation success
DevOps practitioners warn enterprises off neglecting the health and well-being of the IT staff responsible for delivering their digital transformation projects Continue Reading
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The changing shape of mobile apps
We find out how organisations can gain the agility they need to keep pace with mobile app innovation Continue Reading
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Software asset management maturity in the age of SaaS
For asset tracking, software as a service is no different from any other type of software licensing – but the process of software asset management needs adapting Continue Reading
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Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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Private cloud: Orchestration, storage and containers
We look at the key requirements and components of private cloud – including the use of container platforms – and the impact of private cloud on storage in the datacentre Continue Reading
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DevOps done right: Creating a collaborative and supportive business culture
Cultivating a supportive and collaborative business culture is considered central to getting DevOps to take hold in an organisation. We take a look at what this entails Continue Reading
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Hybrid cloud 101: Using the cloud as a storage tier
We look at what’s possible when it comes to hybrid cloud, what types of data and what hybrid cloud architectures can combine on-premise and cloud storage capacity Continue Reading
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Secure IoT before it kills us
Experts say more must be done to mitigate the potentially catastrophic threats presented by connected devices Continue Reading
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Disaster recovery testing: A vital part of the DR plan
Disaster recovery provision is worthless unless you test out your plans. In this two-part series, Computer Weekly looks at disaster recovery testing in virtualised datacentres Continue Reading
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Future of the server operating system
We look at the evolution of the server operating system, and how the next generation is moving into the cloud Continue Reading
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Software-defined storage: The pros and cons, and what is available
Software-defined storage is a rapidly rising trend in the datacentre, but what are the advantages and disadvantages of building your own storage, and is it suitable for all organisations? Continue Reading
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How to beat Oracle licence audits
An eight-step guide to tame the Oracle auditors. Don't take the bait... Continue Reading
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Neutron’s role evolves in OpenStack networks
We examine the progress of Neutron, OpenStack’s cloud networking module Continue Reading
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Docker storage: how to get persistent storage in Docker
Docker, by default, doesn’t come with persistent storage, which presents an issue to some workloads customers that want to run in containers – however, there are ways to achieve persistent storage Continue Reading
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Blockchain and the promise of cooperative cloud storage
Blockchain technology allows distributed retention of encrypted data and is at the heart of cooperative cloud storage Continue Reading
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SAP Hana storage 101
If you're starting down the road towards SAP Hana in-memory analytics you'll need to understand its storage requirements. Here are some basics to get you started Continue Reading
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CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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Make fictional expense claims a thing of the past
Some executives think that travel and entertainment (T&E) expense claims are a licence to practise their creative fiction skills Continue Reading
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CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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Overcoming the scale-up challenge of enterprise DevOps adoption
CIOs and IT leaders share their advice on what enterprises can do to accelerate the spread of DevOps within their organisations Continue Reading
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CW@50: Spreadsheets and ERP – 50 years of software coding business
Business software has been a rich field for IT professionals over the past five decades, and we are on the cusp of a new era of customers rolling their own for competitive advantage Continue Reading
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NoSQL database technology finds use cases, but still minority sport
From managing water meter data, through Bitcoin and video data, to web publishing, NoSQL database technology is finding real use cases. But it's likely to be stuck at 10% of the market for some time Continue Reading
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NoSQL offerings from Microsoft and Oracle
Cloud and big data applications have led to a new wave of NoSQL data stores. We look at what Microsoft and Oracle have to offer Continue Reading
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For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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How to build your own IoT with Azure
Microsoft’s Azure cloud platform has gone well beyond mere virtual machines and orchestrated workflows. It can now also power internet of things applications Continue Reading
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An overview of cloud customer relationship management
Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service. Computer Weekly looks at the main players Continue Reading
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Graph database technology starts to come of age beyond social media
Graph databases, based on mathematics known for three centuries, are starting to yield value for businesses beyond Facebook and Twitter Continue Reading
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CW@50: How UK home brew gave computing to the masses
From batch processing to the graphical user interface, from desktop PCs to smartphones, from luggables to wearables, computing has come a long way since Computer Weekly was first published in 1966. We look at some of the personal computers that ... Continue Reading
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CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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CW@50: Data management – Five decades of prospecting for business value
Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading
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Singapore’s Jurong Health Services: Transforming healthcare through data technologies
Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading
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CW@50: Storage – From punched cards to flash and the cloud
Since the launch of Computer Weekly in 1966, we have moved from a world of punched cards and paper tape to one where flash and the cloud have revolutionised data storage Continue Reading
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CW@50: From ICL to ITIL
Standardisation helps industries to grow. Here in the UK, a number of highly influential standards emerged that have become building blocks for the modern computer industry Continue Reading