Online shopping is a bit of a lucky dip it seems, with nearly half of online grocery shoppers getting the wrong goods.
OK, 45% of those surveyed by Which? got more or less the right thing, but 15% ended up with the completely wrong goods.
Getting a can of vanilla air freshener instead of vanilla ice-cream could really put shoppers off doing it online.
Anyone who has tasted vanilla air freshener will tell you it’s a poor substitute.