Appliance manufacturer Whirlpool has signed a multi-year IT services agreement with IBM to provide global infrastructure services in more than 40 countries.
IBM will help bring global standardisation of processes, enhanced speed of delivery and flexibility and scalability, allowing Whirlpool to better align its IT operations to changing business needs.
As part of the agreement, IBM will provide mainframe, server, storage, network, desk side support and help desk services.
"The relationship with IBM supports our strategic roadmap by providing standardised infrastructure processes. We expect these changes will allow Whirlpool Global Information Systems to more quickly flex to changing business conditions, and improve the quality of service we provide to our businesses," said Kevin Summers, corporate vice president and global CIO at Whirlpool Corporation.
IBM will provide services from 1 June.