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Gut feelings could improve IT directors' standing with the board

Using gut feelings to influence decisions could improve IT directors' standing with board-level executives, says Robina Chatham, a consultant and lecturer at Cranfield School of Management.

Speaking to Computer Weekly, Chatham said, "IT is so wrapped up with standards, procedures, controls and methodologies, and we are so scared in terms of security breaches, that IT is attracting people who are increasingly risk-averse."

Chatham has conducted research which found that people who typically work in IT are introverts who are likely to rely on evidence and logic for all their decisions. Gut feelings tend to be a fairly alien concept, she said.

Greg Harris, sales director at Global Resourcing, a recruitment company specialising in the financial services sector, said organisations were increasingly looking for broader management skills and the ability to engage effectively with the business. "The terms we see more these days in job specifications are 'strategic thinking', which usually means a level of intuition and gut instinct," he said.

Chatham added, "For IT people, a decision is all about logic and analysis, and therefore there is a right answer. But that does not guarantee it will be done, or is the best way to get it done."





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