Leeds Metropolitan University has deployed a Mitel IP telephony system, upgrading 3,800 extensions.
The university, which has over 50,000 students and 3,500 staff, had been using an obsolete analogue PBX and employed Bailey Teswaine, a provider of Mitel Platinum Solutions, to carry out the upgrade.
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Bailey Teswaine recommended a network of Mitel 3300 IP Communications Platforms (ICP) and Mitel IP handsets.
According to the university, the migration took place with minimal disruption and gave employees housed in the temporary buildings the flexibility to move freely about campus.
Norman Dowd, project leader, at Leeds Metropolitan University, said, “Taking charge of a project of this scale is no small feat. The fact that we have managed to migrate everyone over to IP communications without any disruption is immensely satisfying and a real credit to the service we received from Bailey Teswaine, Mitel’s technology and our internal team.”
Graham Bevington, managing director, Mitel EMEA, said, “What Leeds Metropolitan University has achieved in this implementation is a great example of a forward thinking. The analogue PBX has passed its peak and it simply can’t meet the demands put upon it in today’s busy climate.
"By migrating at its own pace Leeds Metropolitan University has made the most of its existing system which is something many organisations fail to appreciate.”
Leeds Metropolitan University plans to complete the migration from analogue handsets to IP over the next few months.
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