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Sussex health IT service selects Novell for resource management

The Sussex Health Informatics Service (Sussex HIS) is supporting 25,000 NHS users with a Novell resource management suite.

Sussex HIS, which provides IT services to all 11 NHS trusts in the Sussex region, is implementing Novell's Zenworks resource management suite to deliver asset management, remote desktop control and application deployment.

The roll-out, which will support 25,000 users, will enable Sussex NHS organisations to have a unified view of their IT resources, making their network more secure and easier to manage.

Currently, Novell Zenworks is being deployed throughout East Sussex to 6,000 users as a pilot project, with a view to expand the system to cover all 25,000 users in Sussex.

The project has been enabled by the Novell Enterprise Wide Agreement with NHS Connecting For Health, signed in October 2005, which means that any NHS trust can be granted the licenses and training it needs to use the full Zenworks Suite at no extra cost.

“At Sussex HIS we manage and support a very mixed IT infrastructure spanning 11 trusts throughout the region in disparate locations. We needed a robust resource management solution that was capable of working over low bandwidth connections,” said Steve Orman, head of IT at Sussex HIS.

“Novell Zenworks Suite gave us a reliable remote desktop solution as well as a clear upgrade path to use other modules of ZENworks further down the line,” said Orman.

Sussex HIS will be able to run asset reports centrally and enable remote desktop control, so the NHS trusts it supports can benefit from lower helpdesk costs, automatically deploy operating systems, configurations and software on thousands of desktops and laptops - all from a single location.

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