Cambridge outsources IT to Serco in five-year deal


Cambridge outsources IT to Serco in five-year deal

Tash Shifrin

Cambridge city council has signed a £6m five-year deal with Serco Solutions to provide and support its IT infrastructure.

The deal extends an existing six-year contract with Serco and will cover  the council’s desktop machines, servers, telephony, network services and business applications used by 900 staff across the local authority.

Under the contract, Serco will provide 24-hour support from its shared services centre in Birmingham. The contract is also expected to release efficiency savings to help the council meet its Gershon efficiency targets.

Council chief executive Rob Hammond said, “We were thoroughly impressed with Serco Solutions’ commitment to Cambridge city council and their proposals for the renewed contract.

“Serco Solutions has a strong understanding of our needs and this contract will contribute to long term savings and meeting Gershon targets.”


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