Anti-fraud software company Fair Isaac has developed new technology that collects data on the way online banking users access their accounts, including their typing and mouse movements.
The Falcon One for Online Access program can monitor online transactions and learn customer behaviour patterns, including how a customer has used online banking in the past.
The software monitors user characteristics, such as their style of typing and mouse movements, to help determine whether their accounts are being breached by fraudsters. Fair Isaac says such characteristics are almost impossible to mimic by fraudsters.
Falcon One works with other Fair Isaac anti-fraud technology and comes as part of the company's EDM (Enterprise Decision Management) system.
The Falcon One software combines back-end analysis with a web browser plug-in to collect data, but without compromising the user’s browser security, said Fair Isaac.
Once user characteristics are collected and stored, the bank can then decide how to manage future online transactions by the user.
If it becomes suspicious about certain online sessions, the bank can ask the users additional security questions or limit the scope of their session.