Wickes gains Eops stability with upgrade


Wickes gains Eops stability with upgrade

Antony Savvas

DIY retailer Wickes is set to roll out 1,000 point of sale systems across all its stores nationwide over the next eight weeks.

The Retail Blade Epos systems, designed by DigiPos, will have a standard look and functionality. There is little uniformity currently across the Dell PC-based systems being used by Wickes at point of sale, with 10 different versions in use.

To minimise disruption caused by the £500,000 roll-out, the retailer has updated only the processor boxes at its 175 stores.

Carl Collins, Wickes' IT business manager, said, "If we have to replace a device, we just need to download an image off the server and we have a working tool."

The systems will also help reduce disruption in Wickes' stores when upgrades or extra till peripherals are installed. Collins said, "The main board within the device can be removed without having to take the whole processor box out. It will simplify hardware swap-outs in store. When you disturb connections, you do tend to get add-on problems."

Wickes will continue to run its Epos application on the Retail Blades. Its IT team is using the roll-out to install the Windows Embedded for Point of Service (Wepos) operating system on every device.

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