Access "Case study: TKAB adopts mobile for Swedish railways"
This article is part of the June 2013 issue of VDI and the enterprise app
Public transport may be valued by millions, but there is no denying the frustrations for both customers and staff when delays hit a service. The major issue ends up being the lack of information to hand, meaning travellers and employees can feel helpless when faults occur, unable to know what needs to be fixed and when everything will be running smoothly again. However, with mobile technology, these surprise occurrences can be lessened and problems on lines can be addressed faster than ever before. One transport company which has embraced the advances in cloud computing and remote access via mobile devices is Svenska Tågkompaniet AB (TKAB), the rail operator of Tåg i Bergslagen, X-trafik and Värmlandstrafik in Sweden. Establish in 1999, the company runs 56,000 train services every year, serving 5 million customers. However, it has a relatively small number of employees, standing at 350. Before 2005, communications between staff at TKAB was paper-based, leading to a lengthy process and a lack of real-time information for those working on the railways. It ... Access >>>
Premium Content for Free.
Case study: TKAB adopts mobile for Swedish railways
by Jennifer Scott
The winners of cloud innovation of the year in Computer Weekly’s European user awards for networking tell us how they have used the Appear IQ mobile platform to boost efficiency and its transport service
- Case study: TKAB adopts mobile for Swedish railways by Jennifer Scott
Virtualisation and automation help Jaguar Land Rover increase output
by Archana Venkatraman
Jaguar Land Rover launched a five-year IT upgrade project including virtualisation and automation and it has already started reaping benefits
- Virtualisation and automation help Jaguar Land Rover increase output by Archana Venkatraman
More Premium Content Accessible For Free
What went wrong with the IT for farmers' rural payments?
In this week's Computer Weekly, we examine the real reasons behind the failure of the government's rural payments digital service. We look at how ...
A Computer Weekly buyer's guide to data science
In this 10-page buyer's guide, Computer Weekly looks at how, with the open data movement taking hold and data analytics technology becoming ...
Staying the course as a CIO
In this extract from his book, Staying the Course as a CIO, Jonathan M. Mitchell looks at the challenges of managing IT projects.