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US bill could punish firms that offshore call centres

Republicans and Democrats in the US have introduced a bill could punish US businesses if they offshore their telephone call centres.

According to an article on the Huffingtonpost.com website the bill, if it became law, would make companies that offshore telephone call centres ineligible for grand and loans from the federal government.

This proposed protectionism is an effort to protect US jobs according to Republican Tim Bishop, who introduced the Bill with colleague David McKinley.

Bishop is reported as saying: “Outsourcing is one of the scourges of our economy and one of the reasons we are struggling to knock down the unemployment rate and reduce the number of Americans who are out of work. We can’t prohibit it, but we can certainly discourage it.”

If the economy falls back into recession this type of protectionist activity could increase and it could extend to IT services let alone call centres.

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