This is a list of what I think are the top ten outsourcing stories I wrote last year. I have ranked them in terms of the number of people that clicked on the articles.
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Obviously there were massive stories written by other people. But what were the best?
The chairman of Indian IT outsourcer Satyam Computer Services admitted that he fixed the company’s books for several years.
More than 14,000 Satyam workers had their CVs on the web within a day of the news breaking that the company’s chairman had been cooking the books.
HP staff, who already face significant voluntary pay cuts as part of the firm’s cost-cutting plan, face further involuntarily cuts to many more of their benefits.
Hewlett-Packard’s top executives are unlikely to suffer in the company’s voluntary pay cut programme, despite agreeing to take pay cuts of up to 20%.
BT is restructuring its struggling Global Services business to focus on three separate areas after its “unacceptable performance” led to the group losing more than £1.3bn.
Indian IT service providers are losing their advantage against global competitors for providing IT outsourcing services as customer satisfaction levels fall. But they still compete successfully and still achieve high customer satisfaction levels.
EDS’s decision to offer businesses flexible service options will help IT departments cut costs without losing service levels. EDS’s new model will allow customers to take out services while not paying as much up front.
As many as 1,000 Hewlett-Packard staff will go on strike for one day in December to show their disapproval of pay freezes and job cuts at the company.
Indian IT supplier Satyam is up for sale, but who will buy the company that has been shaken by an accounting fraud that went on for several years unnoticed.
Commoditised outsourcing is no longer outsourcing and strategic outsourcing is on life support.