Cliff Saran speaks to three experts in Business Process
Management (BPM). According to analyst group Gartner, IT directors
and CIOs will take more responsibility for business processes over
the next five years. There is a growing number of products IT
directors can implement for automating business processes in order
to improve operational efficiency. Janelle Hill of Gartner feels
BPM is the next big thing. Paul Tuffs of Orange talks about his
experiences of working on a BPM project and BEA's Martin Percival
discusses how BPM is being used in the
UK.
