Social media technology
Social media websites such as Facebook, Twitter and LinkedIn have proved enormously popular, and while they are consumer focused, the principles of collaboration and information sharing that they embody are highly relevant for corporate IT. We analyse the latest trends in social media technology, social networking and explain how they can be applied to enterprise IT strategy.
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Feature
29 Apr 2025
The top challenges of influencer marketing and their solutions
Brands can partner with influencers to build credibility and connect with their audiences. However, marketers often struggle to find the right influencers and spot fake followers. Continue Reading
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News
28 Apr 2025
Digital twins critical for digital transformation to fly in aerospace
Technology consortium publishes whitepaper to address the challenges of digital twin adoption in the aerospace and defence industries highlighting requirements for successfully deploying these digital twin-enabling technologies Continue Reading
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News
28 Mar 2014
M&S uses social media to make customers happy and drive sales
Marks and Spencer has been using social media to engage with its customers and has seen a significant increase in sales from its marketing campaigns Continue Reading
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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E-Zine
17 Mar 2014
Boost productivity with collaboration technology
In this week’s Computer Weekly, we hear from IT leaders improving collaboration and productivity for employees by using technologies such as unified communications and social media. We report from Mobile World Congress on the latest trends. And we examine how mobile device management tools can help build a trusted BYOD policy. Read the issue now. Continue Reading
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Feature
14 Mar 2014
Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
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News
13 Mar 2014
Apps rEvolution
This report from CSC describes the Apps rEvolution: an evolution in technology that is creating revolutionary business and personal change. Continue Reading
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News
12 Mar 2014
Startup profile: Lowdown
Lowdown is a British startup which has developed an app for meeting management Continue Reading
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News
12 Mar 2014
Case study: Footwear company Deckers takes e-commerce sites into the cloud
The company behind shoe brands including Ugg Australia and Teva is using a cloud-based digital commerce platform to support global expansion Continue Reading
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News
12 Mar 2014
Gartner: How to build an online community
Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs. Continue Reading
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News
07 Mar 2014
Cabinet Office completes first user trial of consumer technologies
The Cabinet Office has completed its first user trial of consumer technologies within the department Continue Reading
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News
24 Feb 2014
Tech-savvy Mothercare boss quits
Mothercare announces the resignation of chief executive Simon Calver Continue Reading
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Opinion
12 Feb 2014
Living with Google Glass – not quite useful enough to overcome the dork-factor
Businesses will use Google Glass first, says Simon Dring after spending a few days living with the technology. Continue Reading
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News
12 Feb 2014
Dynamic businesses use the network as the CEO
Yammer co-founder and CTO, Adam Pisoni, believes businesses need to reassess how they are organised Continue Reading
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News
11 Feb 2014
Poundland founder launches Poundshop online website
The co-founder of the bargain store Poundland is to launch a Poundshop online store Continue Reading
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News
07 Feb 2014
Met Police releases ‘Total Technology’ IT strategy
The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading
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News
23 Jan 2014
New Snapchat security measure easily by-passed, says researcher
A new Snapchat security measure to verify users are human is easily by-passed, says researcher Continue Reading
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E-Zine
13 Jan 2014
What is being said about you on social media?
In this week’s Computer Weekly, we examine the sentiment analysis technologies that can help businesses understand what’s being said about them on social media and how best to react. We find out about the development of next-generation Wi-Fi and how it can help improve mobile working. And our supplier profile of Amazon Web Services looks at the challenges and opportunities for the cloud market leader. Read the issue now. Continue Reading
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News
06 Jan 2014
Yahoo claims malicious ads under control
Yahoo says the situation is under control after its advertising network served up malware to thousands of visitors last week Continue Reading
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News
03 Jan 2014
Facebook faces lawsuit over monitoring private messages
Facebook is facing a lawsuit that claims it scans the contents of private messages to profile the user’s online activity Continue Reading
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Photo Story
23 Dec 2013
IT at the WWF Living Planet Centre
WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading
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News
18 Dec 2013
BBC publishes PwC report into its failed £98m Digital Media Initiative
The BBC has today published a report by PwC into the broadcaster’s failed Digital Media Initiative (DMI) Continue Reading
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News
11 Dec 2013
NAO slams Universal Credit for not achieving value for money
The Department for Work and Pensions (DWP) has failed to achieve value for money during the development of the Universal Credit IT system. Continue Reading
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News
09 Dec 2013
Case study: London Borough of Islington’s smart working journey
The London Borough of Islington is using technology to ensure its staff are as productive as possible travelling along a ‘smart working journey’ Continue Reading
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News
05 Dec 2013
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading
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News
27 Nov 2013
Banks must engage effectively with customers via Twitter
Retail banks must take advantage of social media to engage with customers, said digital banking experts. Continue Reading
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Photo Story
26 Nov 2013
Argos: a digital retailer
Argos has unveiled its first digital concept store, as part of the retailer’s aim to become a digital retailer over the next four and half years. Continue Reading
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News
26 Nov 2013
How web giants are making datacentres lean and green
Facebook and eBay infrastructure chiefs outline their efficiency strategies at DatacenterDynamics Converged conference in London Continue Reading
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News
25 Nov 2013
Banks clamp down on traders in chat rooms
Traders at several banks have been banned from chat rooms in the wake of scandals including the manipulation of the Libor interbank lending rate Continue Reading
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News
19 Nov 2013
Google reaches $17m multi-state settlement over Safari snooping
Google has reached a $17m settlement agreement with 10 US states for bypassing Apple Safari privacy settings Continue Reading
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News
14 Nov 2013
CIO interview: Paolo Cinelli, CIO, Ikea
Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading
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News
11 Nov 2013
Technology Industry Survey 2014
From CTOs to software developers, architects to entrepreneurs, this report captures the opinions of people at the forefront of shaping our industry. Continue Reading
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News
07 Nov 2013
Luxury brands can avoid social media, says former Aston Martin director
Luxury brands do not need to jump onto social media sites to as part of their marketing and IT strategy Continue Reading
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News
06 Nov 2013
IT spending up as companies invest in digital technology
Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading
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News
06 Nov 2013
McDonald's to engage with tech-savvy customers in restaurants
McDonald’s is engaging with customers by implementing interactive technologies in its restaurants Continue Reading
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News
18 Oct 2013
Technology and innovation in European banks
Innovations in online and mobile, in video banking, social integration and CRM, are taking precedence to connect with banking customers Continue Reading
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News
18 Oct 2013
Google share price at record high on third quarter results
Google’s share price has hit a record high in response to better-than-expected third quarter results Continue Reading
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News
18 Oct 2013
High-growth companies selected for government Future Fifty programme
The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading
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News
17 Oct 2013
Spanish bank La Caixa looks to startups for innovation
La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading
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Opinion
16 Oct 2013
Who owns your LinkedIn account?
It is common for employees to use personal social networking accounts for work, but who actually owns those accounts? Continue Reading
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Feature
07 Oct 2013
High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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News
02 Oct 2013
Tesco profits drop despite multichannel shopping
Tesco's pre-tax profits fell 24% to £1.39bn over the first half of its financial year despite adopting multichannel shopping technology Continue Reading
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Feature
19 Sep 2013
A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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News
08 Aug 2013
Smart Grid and the Internet of Things
Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading
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News
05 Aug 2013
Smart technologies and the internet of things
Marc Overton, VP Wholesale & M2M at Everything Everywhere, discusses the impact of machine to machine communication in this presentation. Continue Reading
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News
05 Aug 2013
Technology, Innovation and Change
IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly. Continue Reading
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News
05 Aug 2013
Are you ready for 2020?
Dan Wood, senior manager for software market development at HP, discusses the results of HP's Enterprise 2020 study in this presentation. Continue Reading
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News
05 Aug 2013
Building a Smarter London
Nick Bromley iCity Programme Manager for GLA, reveals how London could be turned into a smart City in this presentation. Continue Reading
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Feature
01 Aug 2013
A business case for games play at work
How businesses can use computer games techniques to motivate staff at work Continue Reading
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News
30 Jul 2013
ICO to investigate sale of online dating profiles
The UK’s data protection watchdog is to investigate the sale of 10,000 online dating profiles to the BBC’s Panorama programme Continue Reading
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News
19 Jul 2013
Facebook to acquire UK startup Monoidics
Facebook is to acquire UK startup Monoidics, which makes code verification and analysis tools and specialises in detecting coding errors Continue Reading
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News
17 Jul 2013
Business Reimagined
Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin. Continue Reading
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News
17 Jul 2013
Snapshot: Online presence of UK retailers
This concise report assesses the online presence of 36 of the UK's leading high street retailers. Continue Reading
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News
16 Jul 2013
IT energy consumption lower than previously claimed
Research has debunked the myth that consuming IT and media services on mobile devices is hurting the environment Continue Reading
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News
03 Jun 2013
European IT Law Briefing: Recruitment and social media
Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy. Continue Reading
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News
03 Jun 2013
European IT Law Briefing: Monitoring employees' use of social media
Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy. Continue Reading
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News
21 May 2013
Oops! The risks of using social media at work
Recent tribunal cases show the risks that employers and employees run when using social media services Continue Reading
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News
07 May 2013
BMW outsources web platform roll-out to Accenture
German car manufacturer BMW has contracted Accenture to manage the implementation of its new web platform Continue Reading
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News
01 May 2013
Schuh takes first steps to in-store Wi-Fi
Shoe retailer Schuh signs a contract with The Cloud to offer free Wi-Fi to customers Continue Reading
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News
24 Apr 2013
Herding Geese: The Retail Supply Chain
Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Continue Reading
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News
17 Apr 2013
The Global Information Technology Report 2013
This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Continue Reading
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News
28 Mar 2013
Strategic investments drive modest growth in IT spending
The relatively stable economic climate has resulted in modest IT investment, according to Gartner’s latest quarterly spending forecast Continue Reading
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News
25 Mar 2013
Apple buys WifiSLAM for $20m
Apple buys indoor mapping start-up WifiSLAM for $20m to boost its location technology and compete with Google’s indoor capabilities Continue Reading
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News
06 Mar 2013
Businesses and IT suppliers to collaborate on big data
Businesses are to collaborate to work out how to exploit the rapidly growing volume of data generated by social media, mobile devices and the internet of things. Continue Reading
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Feature
07 Feb 2013
Social media: A security challenge and opportunity
Generation Y workers are posing increasing security challenges to their employers as they share data unreservedly Continue Reading
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News
04 Feb 2013
Twitter resets a quarter of a million accounts after hacker attack
Twitter has reset the passwords of 250,000 accounts after detecting and shutting down a hacker attack last week. Continue Reading
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News
08 Jan 2013
Misuse of social media could wreak havoc, warns World Economic Forum
The rapid spread of false information through social media poses a growing threat to business and society, the World Economic Forum has warned Continue Reading
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News
08 Jan 2013
VoIP awareness up but user numbers remain low
A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading
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News
24 Dec 2012
Facebook pays £2.6m tax on £840m profit
The social networking giant faces criticism for paying minimal tax by pushing all of its operations outside of the US through Ireland Continue Reading
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News
19 Dec 2012
Unilever ramps up social networking for recruitment
Unilever has agreed a five-year HR BPO contract with Accenture that will expand the manufacturer’s recruitment activity into social networking Continue Reading
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News
03 Dec 2012
How to be influential online
Web psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively. Continue Reading
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News
09 Nov 2012
Twitter apologises for unnecessary hacking warnings
Twitter has apologised after telling members their accounts had been hacked and forcing them to reset their passwords Continue Reading
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News
24 Oct 2012
CIO interview: Gerry Pennell, CIO, London 2012 Olympic Games
As the job of a lifetime nears its end, London 2012 CIO Gerry Pennell talks exclusively to Computer Weekly about his Olympic experience Continue Reading
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News
16 Oct 2012
Over-the-Top Video: First to Scale Wins
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. Continue Reading
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News
02 Oct 2012
Toyota uses Microsoft for global communications
Toyota Motor Corporation is globally deploying Microsoft software through a mix of cloud and on-premise software for its 200,000 staff Continue Reading
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Feature
17 Sep 2012
Gathering retail intelligence
Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive Continue Reading
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News
11 Sep 2012
The ROI of Social CRM
Nucleus assesses the benefits of adding social capabilities to CRM deployments. Continue Reading
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News
05 Sep 2012
Digital technologies to spark major shake-up of IT suppliers, says report
CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash Continue Reading
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News
23 Aug 2012
Facebook gets green light for Instagram acquisition
The US Federal Trade Commission has approved the social network's proposed acquisition of mobile photo-sharing service Instagram Continue Reading
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News
08 Aug 2012
Facebook to launch virtual bingo in UK
Facebook is to launch a virtual bingo game in the UK that offers cash prizes Continue Reading
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News
06 Aug 2012
LinkedIn data breach costs more than $1m
LinkedIn says the forensic investigation and other recovery costs of the data breach in June could have topped $1m. Continue Reading
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News
01 Aug 2012
Microsoft to revamp and rename Hotmail
Microsoft has announced it is revamping and renaming its free webmail service, which analysts say may be aimed at winning over users of Google's rival Gmail service Continue Reading
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News
27 Jul 2012
CW500: The technology behind the BBC's Olympics coverage
BBC CTO John Linwood told Computer Weekly’s CW500 Club about the “terrifying” challenge of providing live coverage of all events at the Olympics Continue Reading
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News
27 Jul 2012
Twitter users targeted by Blackhole malware
Twitter users are being targeted by tweets containing malicious links that claim recipients are pictured in an online photo Continue Reading
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News
27 Jul 2012
Twitter apologises for outage ahead of Olympics
Twitter has apologised for the two-hour micro-blogging service outage on the day before the official opening of the London 2012 Olympics Continue Reading
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News
27 Jul 2012
Facebook share price falls after Q2 results announcement
Facebook shares fell 11% in after-hours trading on the NYSE to a record low of $23.94 after announcing second quarter financial results Continue Reading
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News
12 Jul 2012
Metropolitan Police gears up to analyse smartphone evidence
The Metropolitan Police plans to build a computer system to analyse photo and video evidence gathered from the public using mobile phones Continue Reading
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News
10 Jul 2012
Retailers without multichannel risk losing business
Retailers without a multichannel offering could start haemorrhaging cash as customers' expectations change, according to research Continue Reading
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News
09 Jul 2012
Facebook and Yahoo end patent battle with advertising partnership deal
Yahoo announces end to four-month Facebook patent battle with advertising partnership after Ross Levinsohn takes Yahoo CEO job Continue Reading
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News
06 Jul 2012
Virus could cut 20,000 UK computers from web on Monday, FBI warns
The DNS Changer virus could cause 20,000 computers in the UK – of 350,000 worldwide - to lose web access on 9 July, the FBI has warned Continue Reading
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News
12 Jun 2012
2012: Will this be the year TPM finally comes of age?
Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security? Continue Reading
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News
08 Jun 2012
eHarmony, Last.fm join LinkedIn with password leaks
Online dating site eHarmony and Last.fm have joined LinkedIn with password leaks, as hackers focus on social networks Continue Reading
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News
07 Jun 2012
Nasdaq offers $40m compensation for Facebook confusion
The Nasdaq stock exchange in New York is to pay $40m compensation for technical problems that caused confusion on Facebook's first day of share trading Continue Reading
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News
07 Jun 2012
How social media drives business success
There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues. Continue Reading
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News
07 Jun 2012
Gartner: Context-aware computing
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. Continue Reading
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News
22 May 2012
Facebook shares drop over 10% in second day of trade
Facebook shares have fallen below the initial public offering price of $38 in their second day of trading in New York Continue Reading
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News
10 May 2012
Met Office: The changing role of social media
Dave Britton, chief press officer of the Met Office, explains how the Met has harnessed social media, in this presentation. Continue Reading
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News
10 May 2012
DWP: Social Media Strategies and Idea Street
David Cotterill, head of innovation at the Department for Work & Pensions (DWP), explains how he using social media to help drive innovation in this short presentation. Continue Reading
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News
08 May 2012
Political parties failing to expose themselves online
The UK's three main political parties are failing to take advantage of the digital media revolution in their attempts to reach voters. Continue Reading
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News
03 May 2012
What UK citizens think about digital government
Two-thirds of UK citizens already use the internet to interact with government, according to Accenture research. Continue Reading
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News
02 May 2012
US to legislate to protect Facebook passwords from employers
The US is planning legislation that will protect Facebook passwords from prying employers Continue Reading
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News
25 Apr 2012
Infosec 2012: Internet security body to tackle SSL problems
The Trustworthy Internet Movement (TIM) is to tackle implementation and governance internet communication protocol (SSL) as its first project. Continue Reading