Social media technology
Social media websites such as Facebook, Twitter and LinkedIn have proved enormously popular, and while they are consumer focused, the principles of collaboration and information sharing that they embody are highly relevant for corporate IT. We analyse the latest trends in social media technology, social networking and explain how they can be applied to enterprise IT strategy.
-
Feature
29 Apr 2025
The top challenges of influencer marketing and their solutions
Brands can partner with influencers to build credibility and connect with their audiences. However, marketers often struggle to find the right influencers and spot fake followers. Continue Reading
-
News
28 Apr 2025
Digital twins critical for digital transformation to fly in aerospace
Technology consortium publishes whitepaper to address the challenges of digital twin adoption in the aerospace and defence industries highlighting requirements for successfully deploying these digital twin-enabling technologies Continue Reading
-
News
09 May 2016
Singapore smart city chief delivers vision to the world
The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading
-
Feature
09 May 2016
CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
-
News
05 May 2016
Gulf Air creates private cloud to support open-source big data engine
Airline is using a private cloud and open-source software to enable it to analyse social media and understand what consumers think about it Continue Reading
-
News
25 Apr 2016
Indonesian internet users turn to smartphones to go online
Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading
-
News
15 Apr 2016
E-commerce struggles for growth in Asean countries
Online retail market growth in the Asean nations remains slow but nonetheless significant, according to a survey of consumer habits in the region Continue Reading
-
News
15 Apr 2016
BBC turns micro:bit computers into IoT devices
The BBC and Nominet demonstrate a new use case for the micro:bit computer and hope to turn Britain’s schoolchildren into internet of things pioneers Continue Reading
-
News
14 Apr 2016
Social media could be used to identify refugees, says fintech founder
A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications Continue Reading
-
News
05 Apr 2016
'Citizens will be stripped naked' by Turkey’s data law
Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading
-
News
23 Mar 2016
Android Pay UK launch announced by Google
Google is entering the UK mobile phone payments market, with Android Pay expected to be available in months Continue Reading
-
Feature
22 Mar 2016
CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
-
News
21 Mar 2016
Britain to pay billions for monster internet surveillance network
New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading
-
News
18 Mar 2016
Australian girls believe online harassment is endemic
There are clear signals that online threats against women and attempts to invade their privacy are becoming societal norms in Australia Continue Reading
-
News
17 Mar 2016
Everyone should be a chief customer officer, says PetsPyjamas CEO
CEO of pet-friendly product company PetsPyjamas says the idea of the chief customer officer is redundant Continue Reading
-
News
16 Mar 2016
Fintechs want to take one-third of traditional banks’ business
Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected Continue Reading
-
News
04 Mar 2016
RSAC16: Cyber criminals are hiding in plain sight, says RSA report
Cyber criminals are using social media as a communication and sales channel, not just for reconnaissance and phishing, an RSA study has revealed Continue Reading
-
News
26 Feb 2016
Tech Nordic Advocates partners with Nordic Startup Conference
Tech Nordic Advocates, sister organisation of startup group Tech London Advocates, is partnering with the Nordic Startup Conference show in Copenhagen in March Continue Reading
-
News
17 Feb 2016
Middle East telecoms operators face up to IoT smart city challenges
As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks Continue Reading
-
News
17 Feb 2016
BBC Three moves online-only as broadcaster embraces digital audience
The BBC channel aimed at younger viewers, BBC Three, broadcast its last night as a TV channel before moving to online-only viewing Continue Reading
-
News
11 Feb 2016
Digital internships in India with TCS now open to UK graduates
India’s biggest IT supplier, Tata Consultancy Services, plans to recruit 1,000 UK graduates for paid internships over the next four years Continue Reading
-
News
10 Feb 2016
MK:Smart enlists IoT supplier ThingWorx for speedy development
Milton Keynes smart city project selects ThingWorx to provide a rapid application deployment environment Continue Reading
-
News
26 Jan 2016
Could Sweden become the first cashless society?
Sweden is fast becoming a country where cash is on the periphery of payments, and some think it might be the first to become cashless Continue Reading
-
News
25 Jan 2016
Social media exert influence on millennials' shopping habits
Consumers aged 18 to 34 are more likely to buy items based on what they see on social media sites such as Facebook, Twitter and YouTube Continue Reading
-
News
25 Jan 2016
Twitter chief claims executive exodus voluntary
Twitter chief executive Jack Dorsey confirms CTO and COO are to take on additional responsibilities with the departure of four top executives Continue Reading
-
News
22 Jan 2016
NRF 2016: Shopping centres will become “platforms for experiences”, says Westfield co-CEO
As digital causes a shift towards “showrooming”, Westfield co-CEO claims shopping centres will become more experience-focused Continue Reading
-
News
20 Jan 2016
CIO interview: Janne Aalto, Finnish telco DNA
When Finnish telco DNA wanted to transform its business, it made startup consultant Janne Aalto its CIO to lead the move to lean and agile Continue Reading
-
News
19 Jan 2016
Australian prime minister Malcolm Turnbull calls for free, open and secure internet
International norms of behaviour should prohibit states from conducting cyber intellectual property theft, says Australian prime minister Malcolm Turnbull Continue Reading
-
News
11 Jan 2016
Closer co-operation in Asean with ICT masterplan
Asean countries will work more closely together on the region’s latest plan for increasing the use and benefits of IT Continue Reading
-
News
05 Jan 2016
Nominet Trust 100 tech for good list: The organisations driving change
Nominet Trust releases its annual guide of 100 organisations across the globe using technology to drive positive change Continue Reading
-
News
05 Jan 2016
Asean countries consider IoT for smart farming
Malaysia is leading the way when it comes to using internet of things technologies to improve agriculture Continue Reading
-
News
18 Dec 2015
More than a quarter of Brits bank on mobile, but branches still popular
More and more people in the UK are banking on their smartphones, but more than a third still visit branches regularly Continue Reading
-
News
17 Dec 2015
Mobile tech saves more carbon than it emits, says Carbon Trust
Use of mobile technology in Europe and North America is saving more than 180 million tonnes of carbon emissions a year, according to the Carbon Trust Continue Reading
-
News
16 Dec 2015
Etihad Airways chooses Cognizant to support digital transformation
Airline aims to improve customer satisfaction by implementing programme of digital developments Continue Reading
-
News
11 Dec 2015
HyperCat smart city venture sets up shop in India
UK government-backed HyperCat Consortium seeks Indian startups for Hyderabad-based incubator Continue Reading
-
News
09 Dec 2015
DHL opens Singapore centre for logistics technology innovation
DHL has opened a centre in Singapore to research technologies that can be used in the logistics industry Continue Reading
-
News
07 Dec 2015
Australia launches plan to reduce reliance on natural resources
The Australian government has announced plans to reduce its dependency on industries that rely on natural resources and increase its activities in areas such as IT Continue Reading
-
News
27 Nov 2015
Word ‘smart’ being abused by IoT advocates
Speakers at an event hosted by Cambridge Wireless say the term ‘smart’ is overused to describe connected devices on the internet of things Continue Reading
-
Opinion
19 Nov 2015
Why we’re measuring the digital economy in the wrong way
Conventional measures of productivity and growth, such as GDP, fail to capture the true effect of the digital revolution – but we're getting richer nonetheless Continue Reading
-
News
29 Oct 2015
Tech will turn HR into a ‘productivity department’
HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading
-
News
28 Oct 2015
British American Tobacco saves £1.4m after automating candidate selection
British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes Continue Reading
-
News
26 Oct 2015
Transforming Singapore Post through modern technology
When Singapore Post realised it had to change its business model to survive, it appointed its first CIO to front the technology transformation Continue Reading
-
News
23 Oct 2015
German rail and transport group turns to virtual reality in war for talent
Deutsche Bahn claims to be the first company in Germany to use virtual reality as a recruitment tool Continue Reading
-
News
15 Oct 2015
Ofcom regulates Amazon Instant Video
Broadcast watchdog Ofcom will regulate video-on-demand (VOD) services – such as Amazon Instant Video – although rules for VOD content differ from broadcast Continue Reading
-
News
13 Oct 2015
How easyJet uses digital to drive competitive advantage
The CIO and head of digital at easyJet tell Computer Weekly price is not the only way to gain competitive advantage in the airline industry Continue Reading
-
News
08 Oct 2015
DWP looks to Facebook and LinkedIn for social services' digital future
The Department for Work and Pensions (DWP) says it intends to learn from social networking firms and use external data to better understand people's lives Continue Reading
-
News
06 Oct 2015
Amsterdam aims to become a top European startup hub
Amsterdam is selling itself to the startup community as a nice place to live with a high standard of living, and one that opens doors to the continent Continue Reading
-
News
01 Oct 2015
AXA PPP gives clients online GP appointments
UK healthcare insurer AXA PPP gives clients access to online GP appointments from anywhere in the world Continue Reading
-
News
01 Oct 2015
JLab’s 2015 startups explain how the accelerator has helped them
Finalists of the John Lewis JLab accelerator explain what experience they have gained on the programme Continue Reading
-
News
29 Sep 2015
Two thirds of UK businesses never meet important customers
British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading
-
News
28 Sep 2015
Apple's Irish datacentre build hit by possible planning permission appeal delay
A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading
-
Feature
23 Sep 2015
Inside Taiwan: The engine room of the internet of things
Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading
-
News
22 Sep 2015
Business leaders want better digital services from government, says research
A survey of corporate decision-makers suggests executives waste an average of five hours per week using outdated online public services Continue Reading
-
News
18 Sep 2015
Fidor bank launches in the UK
Fidor bank launches its social media bank in the UK as the number of challenger financial services companies obtaining banking licences continues to rise Continue Reading
-
News
15 Sep 2015
The digitisation of Premier League football
Premier League football clubs are ramping up their digital strategies this season Continue Reading
-
News
11 Sep 2015
Tennis governing body ATP outsources digital development
The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading
-
News
07 Sep 2015
Myanmar internet gets boost with content delivery network
Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading
-
Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
-
News
24 Aug 2015
Spotify to update privacy policy after user protest
Some Spotify users are unhappy about new privacy policies that allow access to users’ photos, video, mobile device location, voice controls and contacts Continue Reading
-
News
22 Jul 2015
Mobile operators must adapt data plans to address video boom
Over 52 million terabytes of data traffic will transit worldwide mobile networks this year alone, up by more than 50% on 2014, according to statistics from Gartner Continue Reading
-
News
15 Jul 2015
Huawei to implement 4.5G network for Shanghai Disney
Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading
-
News
14 Jul 2015
Vodafone scheme to help SMEs get online
Vodafone is to trial a series of digital workshops for SMEs aimed at equipping them with a stronger online presence Continue Reading
-
News
08 Jul 2015
BA opens up API on flight information
British Airways offers an open application programming interface (API) for flight information to encourage developers to create value-added travel applications Continue Reading
-
News
06 Jul 2015
Italy’s Hacking Team gets hacked
Unknown hackers have posted a torrent file-sharing link to more than 400GB of Hacking Team data, including source code, internal documents and emails that could reveal the identity of customers Continue Reading
-
News
03 Jul 2015
Nordic retailers get physical to combat international digital giants
Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce Continue Reading
-
News
02 Jul 2015
Facebook wins first round in European privacy battle
Facebook has welcomed a Vienna court’s rejection of a 25,000-strong class action lawsuit against the social networking firm for allegedly breaching European privacy laws Continue Reading
-
Photo Story
27 Jun 2015
Wimbledon and IBM double up to take on digital
Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading
-
Feature
25 Jun 2015
Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
-
News
29 May 2015
CIO interview: Billie Laidlaw, RSPCA
RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading
-
Feature
11 May 2015
Benchmarking social business and collaboration tools
A complete social business strategy requires more than publishing social media guidelines for employees. CIOs need to rethink the enterprise as a social ecosystem Continue Reading
-
News
24 Apr 2015
Google reports 12% revenue increase
Google misses analysts' $17.5bn target but reports 3.7% profit increase through growth in mobile ad sales Continue Reading
-
News
24 Apr 2015
Poor customer engagement at banks opens door to competitors
Customer experience levels at banks have failed to improve for the second year in a row and customers are more likely than ever to leave their bank Continue Reading
-
News
22 Apr 2015
Zurich Insurance turns to augmented reality to train 10,000 managers
The £74bn turnover company aims to harness the capabilities of augmented reality to train 10,000 employees in 170 countries Continue Reading
-
News
07 Apr 2015
Over-the-top services worth $14bn to carriers by 2020
A study conducted by Juniper Research suggests that content paid for by carrier billing will be a lucrative money-spinner for communications providers Continue Reading
-
Photo Story
07 Apr 2015
Microsoft Office 2016 Preview: A first look
We dive into Microsoft’s latest Office, now in public preview for enterprise Office 365 accounts Continue Reading
-
News
01 Apr 2015
'Bored' RBS investment chairman Rory Cullinan resigns after daughter's Snapchat message goes public
Royal Bank of Scotland’s investment bank chairman Rory Cullinan leaves after a Snapchat message to his daughter appeared in Instagram Continue Reading
-
News
31 Mar 2015
IT is more important than marketing for banks
IT spending will grow at the expense of other areas such as marketing as optimism in financial services increases Continue Reading
-
News
19 Mar 2015
BIS sets out to assist development of digital sharing economy
The government has set out a number of proposals to assist in the development of the £9bn trade body Sharing Economy UK Continue Reading
-
News
19 Mar 2015
Current account comparison from Gocompare announced in Budget 2015
The government used the Budget to announce changes in the banking sector that will increase consumer and business choice Continue Reading
-
News
06 Mar 2015
Sharing Economy UK launched to champion digital businesses
New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading
-
News
11 Feb 2015
Lloyds Bank accepts ID documents uploaded on social media
Lloyds Bank group customers can upload identification documents on technology used in social media, reducing the need to visit a branch Continue Reading
-
News
06 Feb 2015
Sweeping trend towards digital banking forces RBS branch closures
Royal Bank of Scotland "taken aback" by ever-increasing take-up of digital banking and announces additional branch closures across UK Continue Reading
-
News
05 Feb 2015
FCC’s Tom Wheeler offers up net neutrality plan
The Federal Communications Commission (FCC) may rule in favour of a strong regulatory environment to preserve the open internet Continue Reading
-
Opinion
04 Feb 2015
Disrupted everything: How Google will change our world
While Apple could be the first company to hit a $1tn valuation, Google could be first to hit a $2tn market cap. But how will it get there? Continue Reading
-
News
30 Jan 2015
Media industry operates on a shoestring IT budget, says BT
The media industry struggles to invest in technology, because investors are concerned with making new television and film content Continue Reading
-
News
30 Jan 2015
Scotland sees startup growth, but Wales lags behind
Scotland’s technology sector has seen a large growth in startup companies since 2009 Continue Reading
-
News
27 Jan 2015
Harrods invests in digital to entice customers
Harrods is investing in digital screen and publishing technologies to engage with its customers Continue Reading
-
News
26 Jan 2015
Future of parliament report calls for digital engagement and online voting
A report outlines how parliament should embrace digital technology to be more transparent, inclusive and better able to engage the public Continue Reading
-
News
21 Jan 2015
UK leads in global ranking of social open data sharing
The UK has been named the number one country to use open data for social and economic benefit Continue Reading
-
News
19 Jan 2015
HMRC trials Gov.uk Verify in busiest month of the year
Her Majesty’s Revenue & Customs is to trial the government’s Verify identity assurance scheme in its busiest month Continue Reading
-
Photo Story
14 Jan 2015
NRF 2015: how retailers are using technology to engage with customers
The National Retail Federation (NRF) conference 2015 took place in New York City between 11-14 January and Computer Weekly was on the ground reporting on all the trends from the show Continue Reading
-
News
14 Jan 2015
Tesco embarks on image recognition technology for product placement
Tesco is looking to pilot image recognition software to improve product placement in its stores Continue Reading
-
News
13 Jan 2015
Atom Bank could be first real threat to traditional banks
Digital-only bank could be the first real challenge to high street banks if it turns its low-cost operating advantage into better rates for customers Continue Reading
-
News
13 Jan 2015
Technology should complement traditional merchandising, says Hershey’s
Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale Continue Reading
-
News
13 Jan 2015
Levi Strauss & Co thinks mobile first
Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy Continue Reading
-
News
13 Jan 2015
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading
-
E-Zine
12 Jan 2015
The internet-enabled car of the future
In this week's Computer Weekly, we report from CES in Las Vegas, where car makers gave a glimpse of how the internet of things is going to improve the driving experience. We look at the price wars in the public cloud market and assess what it means for enterprise IT. And we start our buyer's guide on software-defined everything. Read the issue now. Continue Reading
-
News
06 Jan 2015
Cool and funky bank to launch in UK soon
The UK launch of a web 2.0 and social media-based bank in the UK is imminent as Germany’s Fidor Bank applies for UK licence Continue Reading
-
News
24 Dec 2014
Quiksilver expands e-commerce and sees 65% increase in revenue
Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform Continue Reading
-
News
23 Dec 2014
Why are retailers breaking online delivery promises?
The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers Continue Reading
-
News
17 Dec 2014
Technology needed to help ambulance services cope with increased demand
The future of the ambulance and emergencies services needs more investment in networking Continue Reading
-
News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading