Offshore IT services

Updated cyber security regulations proposed for managed services sector

The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks Continue Reading

By

• Alex Scroxton, Security Editor

Outsourced IT and business services hit record levels in 2021

Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT services spending recovery to get renewals boost in 2022

IT services and BPO deals worth $18.5bn globally up for renewal next year, adding fuel to already-expected high growth Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: Attackers leveraging the supply chain

Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading

By

• Paddy Francis

Accenture to create 3,000 UK tech jobs

Accenture’s recruitment plan in the UK is a response to businesses to the release of pent-up demand for digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Kazakhstan’s IT industry growing rapidly thanks to heavy government support

Kazakhstan’s IT sector is being prepared for international expansion through government investment Continue Reading

By

• Vladimir Kozlov

UK government proposes new rules for digital supply chain security

Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading

By

• Alex Scroxton, Security Editor

Mining deaths lawsuit against major tech companies dismissed

A legal case against five major US technology companies accused of knowingly benefiting from human rights abuses in the Democratic Republic of Congo has been dismissed, but victims plan to appeal Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Russian IT market growing steadily after pandemic

Russia’s enterprise IT sector is recovering steadily after a slowdown caused by Covid-19 Continue Reading

By

• Eugene Gerden

Global IT outsourcing sees record spending and no sign of slowing

Cloud services are being taken up by enterprises rapidly as they accelerate digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HCL Benelux telco partnership targets SME and government

Indian IT service provider signs partnership that will see it modernise the core technology of Proximus to offer its services through Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Transport for London contracts TCS as it modernises taxi and private hire operation

TfL signs 10-year deal with Indian IT services giant to digitally transform taxi and private hire administration Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Supply chain cyber security is only as strong as the weakest link

A spate of high-profile cyber attacks has highlighted the criticality of supply chain security and put new pressures on security leaders. How can we ensure that cyber security remains robust down the full length of supply chains? Continue Reading

By

• Martin Smith, SASIG

Infosys to open German operation focused on automotive sector

Infosys is establishing a centre in Germany that will focus on supporting customers in the German automotive sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

More than half of European IT outsourcing spending will soon be on cloud services

Cloud services will soon be the largest part of the IT services market in Europe, as enterprises invest in them as part of their Covid-19 recovery strategies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT and business services spending bounces to new heights

Second-quarter results reveal IT and business services spending at a new high, in stark contrast to the Covid-19-hit quarter a year ago Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Middle East: Pandemic speeds up edtech revolution in Gulf

One of the lessons the Covid-19 pandemic has taught governments across the world is that education providers can still teach when their premises are inaccessible. Read how organisations in the Gulf region’s education sector have been quick to adopt the latest education technology, known as edtech, to help in this endeavour. Also read in this issue how Indian IT services company TCS is bringing together universities, businesses, tech startups and government to work on sustainability challenges. Continue Reading

NCS outlines regional expansion plans

IT service provider NCS is going after the high-growth markets of Australia and the Greater China region with core technology and industry-specific offerings as it pits itself against global rivals Continue Reading

By

• Aaron Tan, Informa TechTarget

Accenture acquisition will expand services that help customers be more like Tesla

Accenture’s latest acquisition will boost the part of the organisation that helps manufacturers and engineering firms be more like Tesla Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK IT outsourcing set to continue after service levels improve during pandemic

UK organisations will increase IT outsourcing following the Covid-19 pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indian IT giants cut carbon emissions by 85% as pandemic stops travel

Spurred by pandemic-related challenges, India’s IT industry has slashed travel costs and carbon emissions through the use of the latest technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

India’s HCL to hire 1,000 tech professionals in the UK

Indian IT suppliers set to create thousands of IT jobs in the UK, which supports their intention to have more staff based closer to customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government seeks input on supply chain security

Amid concerns that too few companies are addressing vulnerabilities in their supply chain, DCMS is opening a consultation on new measures to enhance security Continue Reading

By

• Alex Scroxton, Security Editor

Half of organisations breached via a third party in 12 months

New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security Continue Reading

By

• Alex Scroxton, Security Editor

Europe provides growth for TCS despite year floored by pandemic

Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Global demand for IT and business services highest ever for first quarter

Global demand for IT and business services began the year strongly, with a record first quarter Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Insurers unable to fill a quarter of tech roles

Insurance companies need to fill tech skills gaps if they are going to prosper in the age of insurtech Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Reimagining outsourcing after Covid-19

Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world Continue Reading

By

• Heiner Himmelreich, Hrishi Hrishikesh, Evelien Scherp and Ilan Oshri

Wipro makes its biggest acquisition ever with $1.45bn takeover

Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IR35 private sector reforms: Argos to offshore work of digital team in Milton Keynes to Mumbai

Retailer Argos confirms it has ‘identified opportunities’ to offshore tasks performed by its digital team, while its IR35 compliance strategy has seen the majority of contractors declared in-scope of the new rules, sources claim Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IR35 private sector reforms: What IT contractors need to know

Computer Weekly asks contracting experts to answer questions about PSC bans, compliant umbrella companies and challenging status determinations, with the latest IR35 reforms coming into place Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Businesses forced to ask IT service providers for help during pandemic

IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finnish IT sector demand increases after months of decline

IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline Continue Reading

By

• Gerard O'Dwyer

TCS to recruit 1,500 UK tech professionals this year

Indian IT service provider Tata Consultancy Services commits to recruiting UK IT professionals Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Boeing outsources to Dell affecting 600 IT jobs

US aircraft manufacturer contracts hundreds of IT roles to Dell as it accelerates outsourcing plans Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TCS rings in the new year on a roll

India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading

By

• Aaron Tan, Informa TechTarget

Saudi IT spending to hit $11bn in 2021

Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European IT outsourcing spend up in 2020 after cloud boost

IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Wipro acquires IT units at German wholesalers

German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Wayra partners with UK government for Latin American scaleup project

Two scaleups from three Latin American countries – Argentina, Chile and Uruguay – will be selected by a project that will help the growing firms expand overseas into the UK market Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Financial Stability Board says it’s time to talk about IT outsourcing risks

International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TCS acquires Prudential Financial tech operation unit for free

Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deutsche Bank to sell retail banking IT unit to TCS for €1

Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deutsche Bank in talks over sale of IT unit to TCS

German bank is said to be in negotiations to sell its retail banking IT operation to Indian IT giant Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TCS results signal enterprise readiness to spend on IT after Covid-19 pause

TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Future UK-EU data sharing put at risk by Brexit legislation

When the Brexit transition period ends, UK ministers will have the power to forge new data-sharing arrangements that risk undermining the viability of future data transfers with the European Union Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

GDS reviewing Cloud First policy post-Schrems II

Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading

By

• Alex Scroxton, Security Editor

Edinburgh council to create smart city operations centre

Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology businesses vital to UK post-Covid economic recovery

Technology firms are set to play a larger role in UK’s post-Covid economy and are being encouraged to expand overseas after a strong year for digital exports Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Amazon to recruit 7,000 permanent workers in UK during 2020 hiring spree

The online retail giant’s UK workforce looks set to expand to 40,000 employees by the end of 2020, as its network of fulfilment centres continues to grow Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

India’s software industry calls for cuts to red tape

Software industry lobby group iSpirt has called on the Indian government to ease the administrative burden of complying with rules related to taxes and trade Continue Reading

By

• Aaron Tan, Informa TechTarget

If you hire foreign IT staff, ‘you’re fired’, Trump tells bosses in government-owned entities

Donald Trump has fired a pre-election warning to government organisations that give IT jobs to workers from overseas Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Labour Party is latest victim of Blackbaud ransomware attack

Widening Blackbaud data breach ensnares the Labour Party as the cloud software firm continues to duck questions about its behaviour Continue Reading

By

• Alex Scroxton, Security Editor

Campaigners urge government to resist big tech lobbying pressure

Lobbyists for big tech, supported by senior US politicians, have rallied against stricter regulation of technology companies, and threatened the US-UK trade deal unless Britain scraps plans to levy a digital services tax Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Schrems steps up pressure on Irish data protection commissioner on Facebook’s data sharing with US

Austrian lawyer is considering ‘other’ options if the Irish data protection commissioner does not make a decision by October on his seven-year-old complaint against Facebook Continue Reading

By

• Bill Goodwin, Computer Weekly

Privacy Shield: Companies face new hurdles to legally transfer data to the US

Businesses will have to conduct legal assessments to ensure they can transfer data from the EU to the US and other countries, following a European Court of Justice ruling Continue Reading

By

• Bill Goodwin, Computer Weekly

Schrems v Facebook: European court strikes down EU-US Privacy Shield agreement

The European Court of Justice has struck down Privacy Shield, the EU-US data-sharing agreement, creating uncertainty for European countries that share data with the US and pressuring the US to reform surveillance laws Continue Reading

By

• Bill Goodwin, Computer Weekly

What do Accenture’s UK job cuts mean to the IT services industry?

Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Huge declines in traditional outsourcing as Covid-19 puts a stop on deals

Traditional IT outsourcing deals value plummets in the last quarter as contracts dry up amid Covid-19 disruption Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Accenture to cut 900 UK staff

Accenture is cutting 900 jobs in the UK, as business levels drop amid the global Covid-19 pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lawyers learn of fresh US allegations against WikiLeaks founder Julian Assange from press reports

The US has filed an updated indictment against Julian Assange alleging that he conspired with hacking groups to obtain information for WikiLeaks. Defence and prosecution lawyers learned about it from press reports Continue Reading

By

• Bill Goodwin, Computer Weekly

Coronavirus: Total outsourcing spending collapses in March

IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Do Indian companies still have an edge in Nordic outsourcing?

Covid-19 lockdowns and social distancing have affected Nordic outsourcing strategies. Do Indian firms still have the upper hand? Continue Reading

By

• Alex Cruickshank

How likely are IT service providers to offer discounts in an unprecedented global recession?

As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand

Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Taking robot technology to a New World

In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading

Coronavirus: Pandemic will see consolidation of offshore captive centres

Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Covid-19 will leave its legacy on global IT services

IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: India eases lockdown restrictions for IT service providers

Indian government allows IT services firms to bring half their staff back to delivery centres Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Indian IT sector takes hit

India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading

By

• Aaron Tan, Informa TechTarget

Coronavirus: BPO and IT services delivered from India face big challenges

UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IR35 private sector reforms: Coronavirus prompts calls for fairer deal for self-employed IT workers

ContractorCalculator CEO Dave Chaplin says the deferral of the IR35 reforms should be upgraded to a cancellation, as the response of employers to coronavirus highlights glaring inequalities between treatment of inside IR35 contractors and employees Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IR35 private sector reforms: Firms risk legal action by pushing employers’ NI onto contractors

Largest-ever study into the impact the IR35 private sector reforms are having on contractors suggests firms are leaving themselves open to litigation by misinterpreting the new rules Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nordic lessons on digital transformation

Swedish financial services firm reports a successful IT outsourcing project with India-based IT services company Continue Reading

By

• Alex Cruickshank

Labour condemns Google data plans

Shadow digital minister Chi Onwurah challenges the government to stop Google’s plans to move UK user data out of the EU Continue Reading

By

• Alex Scroxton, Security Editor

Macquarie Cloud Services sets up Azure practice

Macquarie Telecom’s cloud division will deliver Azure managed services to new and existing customers, complementing its existing cloud, hosting, datacentre and telco businesses Continue Reading

By

• Aaron Tan, Informa TechTarget

Cost-cutting and digital transformation spur increased European IT outsourcing in 2019

The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IR35 private sector reforms: Recruitment industry urges chancellor to halt April 2020 roll-out

Major players from the UK recruitment industry want the government to delay plans to roll out the IR35 reforms to the private sector so enterprises have more time to prepare Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IR35 private sector reforms: IBM joins list of enterprises applying blanket ban to PSCs

Tech giant IBM has notified its personal service company IT contractors that they must switch to PAYE terms or use umbrella companies from the end of March, as the private sector races to achieve IR35 compliance Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CW Europe: Deutsche Bank creates innovation division

German banking giant Deutsche Bank is opening a division focused on innovation which will be led by former SAP executive Bernd Leukert. It will create agile teams with business and infrastructure divisions leading teams of technologists, using agile principles. Also read why China’s Huawei has offered governments an anti-industrial espionage commitment, and how software robots are helping social workers in Sweden. Continue Reading

Life under the loan charge: An IT contractor’s story

Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading

By

• An anonymous IT contractor

CW Nordics: Automation pays off for Sweden’s social workers

Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading

Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink

Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Podcast: The Computer Weekly Downtime Upload – Episode 36

In this week’s episode of the Computer Weekly Downtime Upload podcast, the team pick talk about General Election tech, HMRC's “war” on IT contractors, diversity in STEM and how organisations can fight back against fake online reviews Continue Reading

By

• Brian McKenna, Enterprise Applications Editor
• Clare McDonald, Business Editor
• Caroline Donnelly, Senior Editor, UK

Nordic industrial giants continue to choose Indian suppliers for digital transformation

HCL signs new deals with Volvo Cars and Equinor as India-based IT services suppliers continue to grow in the Nordic region Continue Reading

By

• Alex Cruickshank

IR35 private sector preparation: What the banks’ take on the reforms means for IT contractors

With six months until IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

New threat group behind Airbus cyber attacks, claim researchers

Context Information Security’s threat intel and response teams says it has evidence that the recent supply chain attacks on Airbus are the work of a newly identified group called Avivore Continue Reading

By

• Alex Scroxton, Security Editor

HMRC extends contract with Capgemini but embeds flexibility

Department’s technology sourcing programme seeks to access the services of more tech providers, including SMEs and startups Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Drive for Nordic datacentre transformation

Nordic enterprises looking to spread abroad are outsourcing datacentre IT in cutting-edge ways to gain international advantage Continue Reading

By

• Alex Cruickshank

Nordic IT outsourcing: why India is leading the pack

A rising tide lifts all ships when it comes to outsourcing in Norway, Finland, Sweden and Denmark, but some ships have risen faster than others Continue Reading

By

• Alex Cruickshank

Industry opposition to no-deal Brexit hardens, says TechUK

A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading

By

• Alex Scroxton, Security Editor

CW Europe: Dutch authorities call temporary halt to datacentre construction

Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading

Hewlett Packard Enterprise invests big in India

Enterprise IT giant aims to take advantage of India’s fast-growing economy and the country’s wealth of tech talent Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

French and German companies have contrasting fortunes in India

France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading

By

• Alex Cruickshank

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Finland’s Tieto reorganises to grab growth opportunities

Tieto is cutting costs as part of its growth plan that will see hundreds of job cuts in Finland and Sweden Continue Reading

By

• Gerard O'Dwyer

Public sector outsourcing spend plummets

Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What Belarus offers the tech sector

Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet Continue Reading

By

• Mark Hillary

IBM deal to drive Nordea’s IT-led transformation

Nordea is expanding its relationship with IBM through a deal that will give it access to the skills and resources required to keep pace with the digital revolution in banking Continue Reading

By

• Gerard O'Dwyer