Offshore IT services

Schrems v Facebook: European court strikes down EU-US Privacy Shield agreement

The European Court of Justice has struck down Privacy Shield, the EU-US data-sharing agreement, creating uncertainty for European countries that share data with the US and pressuring the US to reform surveillance laws Continue Reading

What do Accenture’s UK job cuts mean to the IT services industry?

Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading

Huge declines in traditional outsourcing as Covid-19 puts a stop on deals

Traditional IT outsourcing deals value plummets in the last quarter as contracts dry up amid Covid-19 disruption Continue Reading

Accenture to cut 900 UK staff

Accenture is cutting 900 jobs in the UK, as business levels drop amid the global Covid-19 pandemic Continue Reading

Lawyers learn of fresh US allegations against WikiLeaks founder Julian Assange from press reports

The US has filed an updated indictment against Julian Assange alleging that he conspired with hacking groups to obtain information for WikiLeaks. Defence and prosecution lawyers learned about it from press reports Continue Reading

Coronavirus: Total outsourcing spending collapses in March

IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region Continue Reading

Coronavirus: Do Indian companies still have an edge in Nordic outsourcing?

Covid-19 lockdowns and social distancing have affected Nordic outsourcing strategies. Do Indian firms still have the upper hand? Continue Reading

How likely are IT service providers to offer discounts in an unprecedented global recession?

As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading

Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand

Building society initiates more automation software to cope with growing demand for mortgage deferrals Continue Reading

Taking robot technology to a New World

In this week’s Computer Weekly, we talk to the technology team behind a project to recreate the voyage of the Mayflower using a fully autonomous ship. We look at how India’s coronavirus lockdown is affecting UK companies that use offshore outsourcing. And we examine the challenges of making edge computing work. Read the issue now. Continue Reading

Coronavirus: Pandemic will see consolidation of offshore captive centres

Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic Continue Reading

Covid-19 will leave its legacy on global IT services

IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading

Coronavirus: India eases lockdown restrictions for IT service providers

Indian government allows IT services firms to bring half their staff back to delivery centres Continue Reading

Coronavirus: Indian IT sector takes hit

India’s IT market will see slower growth this year though opportunities abound in artificial intelligence and cyber security Continue Reading

Coronavirus: BPO and IT services delivered from India face big challenges

UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so Continue Reading

IR35 private sector reforms: Coronavirus prompts calls for fairer deal for self-employed IT workers

ContractorCalculator CEO Dave Chaplin says the deferral of the IR35 reforms should be upgraded to a cancellation, as the response of employers to coronavirus highlights glaring inequalities between treatment of inside IR35 contractors and employees Continue Reading

IR35 private sector reforms: Firms risk legal action by pushing employers’ NI onto contractors

Largest-ever study into the impact the IR35 private sector reforms are having on contractors suggests firms are leaving themselves open to litigation by misinterpreting the new rules Continue Reading

Nordic lessons on digital transformation

Swedish financial services firm reports a successful IT outsourcing project with India-based IT services company Continue Reading

Labour condemns Google data plans

Shadow digital minister Chi Onwurah challenges the government to stop Google’s plans to move UK user data out of the EU Continue Reading

Macquarie Cloud Services sets up Azure practice

Macquarie Telecom’s cloud division will deliver Azure managed services to new and existing customers, complementing its existing cloud, hosting, datacentre and telco businesses Continue Reading

Cost-cutting and digital transformation spur increased European IT outsourcing in 2019

The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing Continue Reading

IR35 private sector reforms: Recruitment industry urges chancellor to halt April 2020 roll-out

Major players from the UK recruitment industry want the government to delay plans to roll out the IR35 reforms to the private sector so enterprises have more time to prepare Continue Reading

IR35 private sector reforms: IBM joins list of enterprises applying blanket ban to PSCs

Tech giant IBM has notified its personal service company IT contractors that they must switch to PAYE terms or use umbrella companies from the end of March, as the private sector races to achieve IR35 compliance Continue Reading

CW Europe: Deutsche Bank creates innovation division

German banking giant Deutsche Bank is opening a division focused on innovation which will be led by former SAP executive Bernd Leukert. It will create agile teams with business and infrastructure divisions leading teams of technologists, using agile principles. Also read why China’s Huawei has offered governments an anti-industrial espionage commitment, and how software robots are helping social workers in Sweden. Continue Reading

Life under the loan charge: An IT contractor’s story

Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading

CW Nordics: Automation pays off for Sweden’s social workers

Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading

Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink

Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates Continue Reading

Podcast: The Computer Weekly Downtime Upload – Episode 36

In this week’s episode of the Computer Weekly Downtime Upload podcast, the team pick talk about General Election tech, HMRC's “war” on IT contractors, diversity in STEM and how organisations can fight back against fake online reviews Continue Reading

Nordic industrial giants continue to choose Indian suppliers for digital transformation

HCL signs new deals with Volvo Cars and Equinor as India-based IT services suppliers continue to grow in the Nordic region Continue Reading

IR35 private sector preparation: What the banks’ take on the reforms means for IT contractors

With six months until IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance? Continue Reading

New threat group behind Airbus cyber attacks, claim researchers

Context Information Security’s threat intel and response teams says it has evidence that the recent supply chain attacks on Airbus are the work of a newly identified group called Avivore Continue Reading

HMRC extends contract with Capgemini but embeds flexibility

Department’s technology sourcing programme seeks to access the services of more tech providers, including SMEs and startups Continue Reading

Drive for Nordic datacentre transformation

Nordic enterprises looking to spread abroad are outsourcing datacentre IT in cutting-edge ways to gain international advantage Continue Reading

Nordic IT outsourcing: why India is leading the pack

A rising tide lifts all ships when it comes to outsourcing in Norway, Finland, Sweden and Denmark, but some ships have risen faster than others Continue Reading

Industry opposition to no-deal Brexit hardens, says TechUK

A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading

CW Europe: Dutch authorities call temporary halt to datacentre construction

Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading

Hewlett Packard Enterprise invests big in India

Enterprise IT giant aims to take advantage of India’s fast-growing economy and the country’s wealth of tech talent Continue Reading

French and German companies have contrasting fortunes in India

France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

Finland’s Tieto reorganises to grab growth opportunities

Tieto is cutting costs as part of its growth plan that will see hundreds of job cuts in Finland and Sweden Continue Reading

Public sector outsourcing spend plummets

Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading

What Belarus offers the tech sector

Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet Continue Reading

IBM deal to drive Nordea’s IT-led transformation

Nordea is expanding its relationship with IBM through a deal that will give it access to the skills and resources required to keep pace with the digital revolution in banking Continue Reading

NHS software deal tops public sector spending on new IT contracts in 2018

Department of Health’s Windows 10 contract was the biggest public sector deal signed last year Continue Reading

Government revises outsourcing guidelines to balance risk with suppliers

The government has published its latest guidelines on public sector outsourcing Continue Reading

Deloitte will double Hyderabad workforce to support demand for technology services

Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees Continue Reading

UK’s IT and BPO spend plummets because of Brexit uncertainty

UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading

Hong Kong’s JOS eyes Singapore IT services market

The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers Continue Reading

Finnish banks to share core banking platform and supplier

Three banks in Finland have hired an IT services supplier to build a shareable core banking platform Continue Reading

Siemens connects to world’s largest UCC deployment

German technology powerhouse Siemens AG reveals how it unified communications and collaboration for hundreds of thousands of employees worldwide Continue Reading

Financial services giant transforms application delivery through HCL

Dutch financial services firm Aegon is outsourcing the management of its fintech supplier network Continue Reading

Barclays staff to transfer to HCL as IT deal is expanded

Bank announces closure of operation in Lithuania, with employees transferring to IT services company HCL Continue Reading

Deutsche Bank to create cloud-based digital cheque processing system

German banking giant Deutsche Bank will replace manual and paper-intensive cheque processing methods with an automated system in the cloud Continue Reading

IR35 changes could see banking IT jobs offshored

New rules on how contractors pay tax could tip the big banks towards increasing IT outsourcing Continue Reading

Finnish city Espoo trials artificial intelligence for community support

The authorities for Finnish city Espoo are testing out AI technology to help them target services at the residents who need them most Continue Reading

How Australian firms are plugging the tech talent gap

Australian companies such as Atlassian and Ansarada are now turning to international options to access scarce talent Continue Reading

Indian IT giant TCS sees IBM and Accenture as nearest rivals

Rapidly-growing Tata Consultancy Services has its eyes on the US IT giants, with customer service key if it is to overtake them Continue Reading

Asda outsources app development to support digital future

Supermarket chain Asda is outsourcing its application development to HCL to access and build skills and experience in agile development methods Continue Reading

Regulations might prove make-or-break aspect for Dutch scooter startups

If new startups get their way, the classical Dutch bicycles might soon be replaced by a new mode of transportation: a scooter. New companies see a huge potential market, but regulations might become a barrier Continue Reading

No Deal Brexit papers warn of stark future for UK tech

The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading

Public sector increases outsourcing in first half of 2018

IT and business processing outsourcing in UK central government accelerates in the first half this year, almost matching the total spend by financial services firms Continue Reading

Atos acquires Syntel for £2.6bn

French IT services firm buys Syntel to expand in the US and bolster its offshore delivery Continue Reading

Government needs to improve its outsourcing approach

Parliamentary committee advises government to improve its outsourcing methods in the wake of the collapse of Carillion Continue Reading

Norway’s National Security Agency warns IT industry about security obligations

IT service providers serving organisations in Norway have received a timely reminder about their security obligations. Continue Reading

Nokia outsources IT infrastructure and application services to HCL

Five-year deal will bring together the services delivered by four different IT companies. Continue Reading

Nordic healthcare services provider outsources IT infrastructure

Healthcare service provider Falck is planning to transform its business with a standardised and simplified IT infrastructure at the core Continue Reading

IT spending reaches 10-year high as CIOs struggle with digital technology strategy

IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading

IT hub shadowed by Everest gives opportunities to homegrown IT professionals

Katmandu is the choice for offshore delivery for increasing numbers of multinational companies and is becoming more attractive to local IT professionals as a result Continue Reading

Barclays to set up biggest office outside UK in India

Bank is expanding its presence in India with plans for an office for 8,000 staff in Pune Continue Reading

Outsourcing is not dead or dying – it just needs to be done properly

The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading

UK and Indian governments agree tech partnership

Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading

European IT services spending down as businesses focus on GDPR compliance

European organisations are reducing their spending on IT services and are redirecting resources towards becoming compliant with the EU General Data Protection Regulation Continue Reading

Case study: Stationery firm gets things moving with FTTP broadband voucher

Nuco, a Midlands-based supplier of paper and stationery products, has improved its business agility and is moving its IT into the cloud thanks to the government’s full-fibre broadband connection voucher scheme Continue Reading

Infosys announces more US jobs

Indian supplier Infosys continues to open hubs and recruit more IT professionals in the US Continue Reading

CW Europe: Germany’s Lemoncat takes catering to the cloud

Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading

Infosys hires thousands more US staff as part of recruitment pledge

Indian company opens new tech centre in the US to help fulfil its promise to hire more American workers while adapting to changing IT services trends Continue Reading

Norway’s Statkraft outsources IT infrastructure management

Energy company awards India’s HCL five-year IT deal in order to free up resources to focus on core business Continue Reading

Sweden’s Systembolaget picks Evry for cloud transformation

Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading

CW Nordics: Nordics CIOs’ priorities in 2018

A select group of CIOs and analysts in Denmark, Finland, Norway and Sweden give their views on the top IT priorities in 2018. As in 2017, digital transformation will continue to be a buzzword. Also read how Sweden is tightening up its cyber security defences as part of a wider national security strategy, and how Nordic banks cannot afford to slow their digital transformations as PSD2 comes into force. Continue Reading

Infosys opens delivery and innovation centre in Finland

Infosys is stepping up its Nordic presence with a new operation in Finland, with a design and innovation centre in Helsinki in spring 2018 Continue Reading

Thousands of IT jobs being created in India by European and US companies

Global businesses focus on India as they seek the best ecosystems for digital transformation Continue Reading

Global Services still problem child for BT

Challenging market conditions and lost customers at its IT services unit weigh heavily on BT’s results in the third quarter Continue Reading

Capita to offload non-core business units

Capita reveals it might sell some of its non-core business units after issuing a profit warning, which the CEO partly blames on its business being too broad and complex Continue Reading

Carillion not a like-for-like comparison with IT services firms, but an overt reminder

Although Carillion’s problems are unlikely to hit major IT services suppliers, its collapse is a reminder of the need to ensure good governance Continue Reading

New controversies as Trump passes US Foreign Intelligence Surveillance Act

The amended Foreign Intelligence Surveillance Act, which seeks to legitimise US surveillance on foreigners, has been signed off by president Trump Continue Reading

Demand for cloud services drives increase in IT outsourcing

Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017 Continue Reading

Telco outsources digital transformation to Infosys

Belgium's biggest telco will cut legacy systems as part of a digital transformation project Continue Reading

Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading

Tieto wins Stockholm’s multimillion IT outsourcing contract

Swedish capital switches IT services provider after “administrative error” ruled original contractor out of agreement Continue Reading

Mayor of London opens Bangalore office to strengthen links with Indian businesses

City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital Continue Reading

Third of Sweden's IT providers could be gone in two years

The IT services sector in Sweden will be decimated as hundreds of local suppliers disappear Continue Reading

UK IT professionals could lose out in a free trade deal between UK and India

There could be an increase in Indian IT professionals coming to work in the UK post-Brexit if a new trade deal is signed with India Continue Reading

Bangalore offers the best ecosystem for digital transformation, says Economist report

Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading

Cloud service spending almost matches traditional IT outsourcing

Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading

UK bank Standard Chartered opens IT service centre in Bangalore

Bank is expanding its operation in India, which provides business services to its operations globally Continue Reading

HCL expands global network with Swedish delivery centre

HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading

CW Nordics: Banks and startups increase collaboration

First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading

HSBC streamlines mortgages with Capita software

Bank is using software to improve its mortgage application processes and subsequently increase business through brokers Continue Reading

IT outsourcing demand fuels record deal value in first half of 2017

The IT outsourcing market delivered its strongest half-year performance between January and June 2017, fuelled by the activity of the financial services industry and growing demand for IT services Continue Reading