Offshore IT services
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News
30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue Reading
By- Aaron Tan, TechTarget
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News
29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Jun 2015
Wipro contemplates £1bn acquisition of UK outsourcer Equiniti
Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Jun 2015
OnApp helps small public cloud firms take on AWS, Google and Microsoft
The OnApp Federation marketplace will help smaller firms compete more effectively with the public cloud giants, it is claimed Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
03 Jun 2015
Sourcing must adapt to digital business goals, says Gartner
Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 May 2015
Manila breaks India top six in outsourcing index
The Philippines challenges India as a destination for outsourcing in Tholons Top 100 report Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
27 Apr 2015
Captive IT centre boosts competitiveness at Danske Bank in Denmark
In 2014, Denmark's Danske Bank announced plans for its own captive centre in Bangalore and is now finalising the move to in-house IT delivery Continue Reading
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News
24 Apr 2015
Changing IT trends power banking in Norway
Norway's banking system is undergoing a seismic shift in technology as the country aims for a fully digitised society Continue Reading
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News
20 Apr 2015
ISG blames UK general election for fall in outsourcing value
A lull in UK outsourcing activity in the run-up to the election caused a 25% drop in spending across the Emea region in Q1 2015, claims ISG Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 Apr 2015
Indian outsourcing is booming in the Nordic countries
Headlines about Indian IT service providers securing high-profile outsourcing deals in the Nordics have become commonplace Continue Reading
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News
19 Mar 2015
Holland & Barrett outsources data handling to ITC Infotech
IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Mar 2015
Tieto’s Taneli Tikka brings startup drive to industrial internet business
Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading
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E-Zine
09 Mar 2015
A world of mobile possibilities
In this week's Computer Weekly, we report from Mobile World Congress, the world's biggest mobility event, on the latest innovations in mobile technology. Is the outsourcing industry set to cut thousands of jobs because of increasing IT automation? And we take an in-depth look at Google Container Engine. Read the issue now. Continue Reading
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News
04 Mar 2015
Strong future for enterprise IT in Nordic countries
From attracting the world to its ice-cool datacentres to the digitisation of the public sector, there is plenty going on in the Nordic region Continue Reading
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E-Zine
03 Mar 2015
CW Europe – March 2015 Edition
This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Feb 2015
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Feb 2015
Offshoring data is biggest barrier to government in the cloud
Offshoring data is the biggest obstacle to putting government services in the cloud, according to a survey of MPs and peers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Feb 2015
Health trust proposed offshoring mental care through Skype
Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Dec 2014
Digital technology to open up core banking market
The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
02 Dec 2014
Danske Bank latest to take offshore IT in-house
Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Nov 2014
Finance regulators overlook offshoring in RBS IT failure statements
UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
By- Alex Scroxton, Security Editor
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
By- Alex Scroxton, Security Editor
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Sep 2014
Case study: Deutsche Post DHL develops software contract templates to reduce costs
Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative Continue Reading
By- Cliff Saran, Managing Editor
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Aug 2014
Government breaks grip of IT oligopoly
Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading
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News
06 Aug 2014
Cabinet Office COO Stephen Kelly takes Sage Group CEO role
UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
31 Jul 2014
£700m government hosting deal limits bidders to North-East England datacentre
Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
26 Jun 2014
Big IT suppliers top government spending on contracts
IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
16 Jun 2014
Just Eat builds in-house IT workforce in Ukraine
Online takeaway service Just Eat has built a team of software development and project managers in the Ukranian capital Kiev Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
05 Jun 2014
CW Europe – June 2014 Edition
Europe is on a quest for innovation, looking like it might even give California’s Silicon Valley a run for its money in a few years’ time. London’s Silicon Roundabout in Old Street may be smaller than Silicon Valley in size and reputation; however it is often featured on the list of top ten best cities to begin a startup company. Continue Reading
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News
28 May 2014
NHS shared services aims to end paper invoicing
NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 May 2014
Public sector dominates UK outsourcing so far this year
Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall Continue Reading
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News
01 May 2014
Virgin boss Richard Branson backs Ukraine's IT industry
Richard Branson backs IT entrepreneurs' plan to grow Ukraine’s economy during and after the nation's showdown with pro-Russian forces Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Mar 2014
TechUK criticises OFT's reporting of IT cartel accusations
TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers Continue Reading
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News
20 Mar 2014
Application support and maintenance costs increase 29%
The cost of supporting and maintaining applications is increasing every year for Global 2000 companies in the US and UK, according to a study of 300 CIOs Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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E-Zine
24 Feb 2014
Banking with dinosaurs – the legacy IT crisis in financial services
In this week’s Computer Weekly, we examine the recent IT problems at high-street banks, and find out how outsourcing led to the loss of vital legacy IT skills. We ask what role wearable technology could have in enterprise IT. We take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. And we analyse the storage infrastructure challenges from introducing desktop virtualisation. Read the issue now. Continue Reading
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News
20 Feb 2014
Diageo selects TCS for global services
Drinks maker Diageo has chosen Indian IT services firm TCS to support its IT infrastructure transformation Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Feb 2014
Indian suppliers face recruitment challenges as visa rejections increase
US clampdowns on Indian IT firms bringing staff to its shores is forcing Tata Consultancy Services (TCS) to increase local hires Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jan 2014
Barclays job cuts to hit IT VPs
Barclays is planning to cut hundreds of jobs in its UK investment banking operation with more jobs expected to go overseas Continue Reading
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News
16 Jan 2014
HCL and CSC partner to modernise applications
Indian IT services firm HCL and US competitor CSC are working together to win business in the application modernisation and cloud migration segments of the application outsourcing sector Continue Reading
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News
06 Dec 2013
Chancellor George Osborne announces datacentre carbon tax break in Autumn Statement
George Osborne exempts datacentre operators from blanket carbon taxes in exchange for climate change agreements Continue Reading
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Nov 2013
IT suppliers relaxed about contract visibility
IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny Continue Reading
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News
26 Nov 2013
The state of agile software development in the UK
Lately it is more surprising to hear that businesses are developing using a methodology other than agile, such is its widespread use Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Oct 2013
The UK is an attractive location for IT service providers
The UK is an attractive location for IT services and BPO suppliers as these services mature beyond being used merely as a cost-cutting tool Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Oct 2013
OFT launches investigation into public sector IT supply
The Office of Fair Trading (OFT) has launched a formal study into the supply of IT products and services to the public sector Continue Reading
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News
03 Oct 2013
IT outsourcing no longer main recession-busting tool
Process optimisation and shared services have become a higher priority than IT outsourcing Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 Sep 2013
Charity uses cloud HR system to keep track of staff working in danger zones
It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading
By- Bill Goodwin, Computer Weekly
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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E-Zine
03 Jul 2013
Renegotiating services contracts
As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone. Continue Reading
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News
22 May 2013
O2 questions CWU redundancy claims as union threatens action
Mobile operator O2 questions Communication Workers Union (CWU) claim of 600 redundancies in outsourcing deal with Capita Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 May 2013
Procter & Gamble could follow General Motors’ move in-house
US manufacturing giant Procter & Gamble is reportedly considering moving outsourced work in-house Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Apr 2013
ISG Outsourcing Index (EMEA)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. Continue Reading
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News
18 Apr 2013
Opinion split on whether to offshore IT to China
Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Feb 2013
Fifth of all IT services firms could disappear by 2014, says Gartner
Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Feb 2013
Bad outsourcing decisions cause 63% of data breaches
Bad outsourcing decisions nearly two-thirds of data breaches investigated by security firm Trustwave in the past year Continue Reading
By- Warwick Ashford, Senior analyst
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Photo Story
13 Feb 2013
European IT services spending priorities 2013
Find out the results of TechTarget's 2013 European services purchase intentions survey. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Jan 2013
UK will be 33,300 short of IT workers by 2050, finds research
The UK will be short of 33,300 IT workers in 2050 as a result of a skills shortage, an ageing workforce and a restrictive migration policy Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Jan 2013
MPs slam the award of government contracts to tax-avoiding IT firms
MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill Continue Reading
By- Kathleen Hall, TechTarget
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E-Zine
07 Jan 2013
IT spending to rise in 2013
Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading
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News
24 Dec 2012
Top 10 IT outsourcing stories of 2012
Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
12 Dec 2012
Low-level tasks eat up 30% of IT departments' time, report reveals
IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
28 Aug 2012
CW Special report on Capgemini
This 8 page special from Computer Weekly offers a critical assessment of Capgemini, its strategy, products, services and financial performance. Continue Reading
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News
23 Aug 2012
How did EDS lose $8bn in value in four years?
HP is writing off $8bn after the drop in value of EDS, which was acquired in 2008 - how did the outsourcing business fall so far so fast? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Aug 2012
Putting innovation on the outsourcing menu
Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading
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News
20 Jul 2012
CW Buyer's Guide: Outsourcing
This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. Continue Reading
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News
13 Jul 2012
Outsourcing the problem of software security
This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle. Continue Reading
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News
13 Jun 2012
Shop Direct deploys software to automate business processes
Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 May 2012
Indian IT services firm Infosys opens UK apprenticeship scheme
Indian IT services firm Infosys is to offer UK apprenticeship places with the National Apprenticeship Scheme (NAS) over the next five years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
03 May 2012
Why the public sector is turning to multi-sourcing
Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading
By- Sarah Burnett, NelsonHall
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News
01 May 2012
How global recruitment company runs IT with one in-house worker
Recruitment services company Alexander Mann Solutions is harnessing cloud computing and expanding nearshore IT services to support a one-man internal IT department. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Apr 2012
Special report on Capita
This independent report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading
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News
13 Apr 2012
Special Report on IBM
This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, and the services it offers. Continue Reading
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News
26 Mar 2012
Department for Work and Pensions outsources IT for universal credit welfare to India
The government is outsourcing IT development for the universal credit welfare programme to India despite promises to keep data projects in the UK Continue Reading
By- Warwick Ashford, Senior analyst
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News
22 Mar 2012
O2 automation cuts offshore dependence and saves millions
O2 is automating business processes to reduce the cost of back office operations and cut its reliance on offshore recruitment Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Mar 2012
Global Sourcing Trends in 2012
The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading
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News
19 Jan 2012
Construction firm extends IT outsourcing
Taylor Wimpey has extended an IT outsourcing agreement with Logica as it embarks on a major change programme. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
04 Jan 2012
Shell moves SAP maintenance to Accenture
Oil giant Shell has transferred the management of its HR and payroll applications to Accenture as part of a multi-year SAP managed service. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Dec 2011
The reality behind the hype: Government cloud computing
This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading
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Feature
02 Dec 2011
What are the outsourcing options for the SME?
The pace of change of technology can cause the small and medium enterprise (SME) critical issues which outsourcing can only address with carefully researched decisions. Continue Reading
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News
23 Nov 2011
The reality behind the hype: Government cloud computing
This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading
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Feature
11 Nov 2011
Computer Weekly Technology Industry Survey
This in-depth research from Computer Weekly and Mortimer Spinks, provides a must-read analysis and insight into UK IT salaries. Continue Reading