Offshore IT services

CIO interview: Pete Marsden, CIO, Asos.com

As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading

By

• Angelica Mari

Renegotiating services contracts

As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone. Continue Reading

O2 questions CWU redundancy claims as union threatens action

Mobile operator O2 questions Communication Workers Union (CWU) claim of 600 redundancies in outsourcing deal with Capita Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Procter & Gamble could follow General Motors’ move in-house

US manufacturing giant Procter & Gamble is reportedly considering moving outsourced work in-house Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ISG Outsourcing Index (EMEA)

The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. Continue Reading

— Computer Weekly

Opinion split on whether to offshore IT to China

Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fifth of all IT services firms could disappear by 2014, says Gartner

Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bad outsourcing decisions cause 63% of data breaches

Bad outsourcing decisions nearly two-thirds of data breaches investigated by security firm Trustwave in the past year Continue Reading

By

• Warwick Ashford, Senior analyst

European IT services spending priorities 2013

Find out the results of TechTarget's 2013 European services purchase intentions survey. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK will be 33,300 short of IT workers by 2050, finds research

The UK will be short of 33,300 IT workers in 2050 as a result of a skills shortage, an ageing workforce and a restrictive migration policy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs slam the award of government contracts to tax-avoiding IT firms

MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill Continue Reading

By

• Kathleen Hall, TechTarget

IT spending to rise in 2013

Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading

Top 10 IT outsourcing stories of 2012

Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Low-level tasks eat up 30% of IT departments' time, report reveals

IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Special report on Capgemini

This 8 page special from Computer Weekly offers a critical assessment of Capgemini, its strategy, products, services and financial performance. Continue Reading

— computerweekly.com

How did EDS lose $8bn in value in four years?

HP is writing off $8bn after the drop in value of EDS, which was acquired in 2008 - how did the outsourcing business fall so far so fast? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Putting innovation on the outsourcing menu

Cliff Saran investigates what happens when systems integrators are asked to innovate Continue Reading

CW Buyer's Guide: Outsourcing

This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. Continue Reading

— ComputerWeekly.com

Outsourcing the problem of software security

This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle. Continue Reading

— ComputerWeekly.com

Shop Direct deploys software to automate business processes

Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Indian IT services firm Infosys opens UK apprenticeship scheme

Indian IT services firm Infosys is to offer UK apprenticeship places with the National Apprenticeship Scheme (NAS) over the next five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why the public sector is turning to multi-sourcing

Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity. Continue Reading

By

• Sarah Burnett, NelsonHall

How global recruitment company runs IT with one in-house worker

Recruitment services company Alexander Mann Solutions is harnessing cloud computing and expanding nearshore IT services to support a one-man internal IT department. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Special report on Capita

This independent report is essential reading for any organisation working with, or thinking of working with Capita. Continue Reading

— computerweekly

Special Report on IBM

This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, and the services it offers. Continue Reading

— ComputerWeekly.com

Department for Work and Pensions outsources IT for universal credit welfare to India

The government is outsourcing IT development for the universal credit welfare programme to India despite promises to keep data projects in the UK Continue Reading

By

• Warwick Ashford, Senior analyst

O2 automation cuts offshore dependence and saves millions

O2 is automating business processes to reduce the cost of back office operations and cut its reliance on offshore recruitment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Global Sourcing Trends in 2012

The latest IT outsourcing trends from global law firm Morrison & Foerster. Continue Reading

— ComputerWeekly.com

Construction firm extends IT outsourcing

Taylor Wimpey has extended an IT outsourcing agreement with Logica as it embarks on a major change programme. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Shell moves SAP maintenance to Accenture

Oil giant Shell has transferred the management of its HR and payroll applications to Accenture as part of a multi-year SAP managed service. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The reality behind the hype: Government cloud computing

This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading

— computerweekly.com

What are the outsourcing options for the SME?

The pace of change of technology can cause the small and medium enterprise (SME) critical issues which outsourcing can only address with carefully researched decisions. Continue Reading

By

• Clive Longbottom

The reality behind the hype: Government cloud computing

This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. Continue Reading

— computerweekly

Computer Weekly Technology Industry Survey

This in-depth research from Computer Weekly and Mortimer Spinks, provides a must-read analysis and insight into UK IT salaries. Continue Reading

— Computerweekly.com