Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
16 Jul 2024
Finnish tech sector opposes government’s immigration reforms
The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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News
20 Nov 2017
CIO interview: Claire Priestley, IT director, City, University of London
City, University of London's IT director is leading her team's drive for innovation while seeking collaboration with other public sector bodies in the capital Continue Reading
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News
20 Nov 2017
Dubai Health Authority completes final phase of Salama electronic medical records system roll-out
Dubai Health Authority completes medical records digitisation scheme, 21 months after the project was first unveiled Continue Reading
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Blog Post
17 Nov 2017
A digital economy needs more than startups - government must address UK's lack of IT investment
It would be churlish not to applaud the government’s pre-Budget commitments to the tech sector – an increase in funding to support tech startups and expanding visa availability for bringing in top ... Continue Reading
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News
16 Nov 2017
Post Office court case judge issues warning to legal teams
The high court judge managing the sub-postmasters versus Post Office legal case over an allegedly faulty computer system tells legal teams to cooperate Continue Reading
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News
09 Nov 2017
Bangalore offers the best ecosystem for digital transformation, says Economist report
Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading
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Opinion
08 Nov 2017
A guide for businesses to China’s first cyber security law
Companies that break China’s new cyber security law may be fined or even have their licence to trade in the country removed Continue Reading
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News
03 Nov 2017
How soon will we be driving fully autonomous cars?
Nvidia sets out vision for driverless cars as its new Pegasus processor promises to support “level 5” autonomy Continue Reading
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News
31 Oct 2017
Shell makes $200m saving with virtual learning environment
Royal Dutch Shell has saved hundreds of millions by replacing field trips with interactive training that allows employees to interact with geological formations from their computer screen Continue Reading
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News
31 Oct 2017
TomTom navigates move onto global HR platform
TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading
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News
30 Oct 2017
Study reveals employees’ fears over digital change
Many employees are fearful of the job risk associated with automation and company-wide digital transformation initiatives Continue Reading
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News
27 Oct 2017
Nordea lays off 6,000, citing digital transformation as the driver
Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people Continue Reading
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News
27 Oct 2017
Carglass France feels benefit of employee knowledge sharing
Automobile glass repair company Carglass France is using knowledge-sharing technology to distribute expertise among 3,000 employees Continue Reading
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News
27 Oct 2017
Airbus saves millions after building a digital learning library
Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated Continue Reading
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News
26 Oct 2017
NAO calls on NHS to ‘get its act together’ after WannaCry attack
The NHS could have prevented the WannaCry cyber attack had it followed basic IT security best practice, according to National Audit Office boss Continue Reading
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News
26 Oct 2017
No guarantees HMRC’s customs declaration service ready for Brexit
HMRC CEO tells MPs the department needs an extra £7.3m to upgrade current Chief system as a contingency, should new customs IT system not be ready in time for Brexit Continue Reading
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News
25 Oct 2017
Oversight of intelligence agencies’ data sharing has ‘failed’, court hears
UK’s intelligence services lack adequate oversight and written guidelines when sharing databases of sensitive information, Privacy International argues in secret court Continue Reading
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News
20 Oct 2017
Operators urged to find compelling B2B use cases for 5G
5G has the capability to bring froward a number of use cases for the business-to-business sector, says Innovate UK Continue Reading
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News
19 Oct 2017
Post Office computer system legal case reaches important procedural juncture
Sub-postmasters group action against the Post Office reaches an important milestone Continue Reading
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News
19 Oct 2017
Norway’s Trondheim embraces the cloud with Google G Suite
Municipality is reaping the benefits of moving productivity software to the cloud Continue Reading
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News
18 Oct 2017
Cloud service spending almost matches traditional IT outsourcing
Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading
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News
17 Oct 2017
RSA’s Middle East cyber security conference gains its own identity
RSA Abu Dhabi conference focuses on region’s cyber security needs as digital technology deployments expand Continue Reading
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News
17 Oct 2017
UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears
A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services. Continue Reading
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E-Zine
17 Oct 2017
Microsoft CEO Satya Nadella on empathy and innovation
In this week’s Computer Weekly, Microsoft CEO Satya Nadella explains why he has made empathy a key part of technology innovation at the software giant. We examine the latest developments in the debate over the tax status of IT contractors in the public sector and the IR35 reforms they claim are hampering digital government projects. And we ask if an emphasis on creativity will help attract more young people to work in IT. Read the issue now. Continue Reading
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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News
12 Oct 2017
UK bank Standard Chartered opens IT service centre in Bangalore
Bank is expanding its operation in India, which provides business services to its operations globally Continue Reading
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News
11 Oct 2017
Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions
One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading
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News
10 Oct 2017
Abu Dhabi transport department uses drones to improve traffic flows
Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues Continue Reading
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News
10 Oct 2017
Some IT contractors earning more than £700 a day
Research shows 40% of contractors reach the average annual IT salary within three months Continue Reading
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E-Zine
10 Oct 2017
The Most Influential Women in UK IT 2017
In this week’s Computer Weekly, we reveal our annual list of the 50 most influential women in UK technology, and interview this year’s winner – investor and entrepreneur Sherry Coutu – to learn her thoughts on how to improve diversity in the IT workforce. Read the issue now. Continue Reading
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News
03 Oct 2017
Dubai Land Department launches interactive app
Mashrooi app will track real estate project progress and allow users to compare construction against developers’ plans Continue Reading
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News
03 Oct 2017
CIOs moving to revenue-generating roles
Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading
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News
02 Oct 2017
Microsoft CEO Satya Nadella on why empathy is essential for technology innovation
Speaking at the London launch of his Hit Refresh book, Microsoft CEO Satya Nadella revealed how a shortfall in empathy nearly cost him a job at the firm in the 1990s Continue Reading
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News
02 Oct 2017
Hard Brexit would see UK tech exports fall by £1.7bn
UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit Continue Reading
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News
27 Sep 2017
UK-EU talks have failed to raise confidence of IT leaders
IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK Continue Reading
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News
25 Sep 2017
Amazon launches Middle East region
Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading
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News
22 Sep 2017
Uber fails to get licence to operate in London renewed
Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason Continue Reading
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E-Zine
19 Sep 2017
Can DevOps deliver on its productivity promises?
DevOps and agile working are often cited as key elements of successful digital transformation – in this week’s Computer Weekly, we examine the challenges to delivering on that promise. Many retailers are investing in emerging technologies to gain an edge – but are they getting too far ahead of the curve? And we hear how a new spirit of collaboration could help UK broadband roll-out. Read the issue now. Continue Reading
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News
14 Sep 2017
Lack of skills main barrier to civil service tech adoption
TechUK civil servants survey highlights need for skills training, common standards and working practices across departments to deliver joined-up public services Continue Reading
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News
12 Sep 2017
Home Office agrees back-office transformation deal
The Home Office is moving more of its back-office processes into the cloud Continue Reading
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News
08 Sep 2017
Trainline uses predictive analytics to help rail passengers save money
Travellers using Trainline’s app can save money on tickets after the introduction of an in-app feature called Price Prediction Continue Reading
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News
07 Sep 2017
Thousands of Deutsche Bank employees will be replaced by robots
The CEO of Deutsche Bank said a "big number of staff will eventually be replaced by robots” as it looks towards artificial intelligence technology Continue Reading
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Feature
07 Sep 2017
Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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News
06 Sep 2017
Average female tech salary less than males regardless of role or experience
Research by Computer Weekly has found women in the technology industry are paid less than their male counterparts, regardless of the role they are in or how much experience they have Continue Reading
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News
04 Sep 2017
HMRC denies IR35 reforms to blame for public sector IT project delays and cancellations
New research from ContractorCalculator suggests contractors have left the public sector in droves since the IR35 reforms came into force, but HMRC has a different take on the situation Continue Reading
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News
01 Sep 2017
US Open tennis uses IBM AI to create video highlights
Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system Continue Reading
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News
31 Aug 2017
Open source helps Schiphol fly to multi-clouds
Amsterdam airport Schiphol is utilising open source software to create and use a multi-cloud platform with an open API Continue Reading
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News
31 Aug 2017
Amazon Alexa and Microsoft Cortana to offer integration
Amazon and Microsoft’s voice assistants will be able to integrate with each other to provide users with the best features from both Continue Reading
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News
30 Aug 2017
HCL expands global network with Swedish delivery centre
HCL has opened another delivery centre in the Nordic region, this time in Gothenburg, Sweden Continue Reading
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News
30 Aug 2017
Challenger bank Fidor reaches 200,000 customers
Fintech trailblazer Fidor now has more than 200,000 people using its banking services, but its CEO believes the fintech environment is getting tougher Continue Reading
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News
29 Aug 2017
McDonald’s selects Capgemini to help it drive digital customer services
Fast-food chain decides to outsource its digital developments globally to French IT services giant Continue Reading
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News
29 Aug 2017
Saudi Telecom Company creates cloud computing giant
The IT joint venture in Saudi Arabia will drive the digitisation of government services Continue Reading
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News
23 Aug 2017
UAE telco Du pushes SaaS adoption in Middle East
The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach Continue Reading
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News
22 Aug 2017
Why embracing new technology is key to successful IT service desks
IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices Continue Reading
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News
17 Aug 2017
Barclays ring-fencing project means downtime for customers
Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations Continue Reading
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News
16 Aug 2017
A decade of IT change since banking meltdown
With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis Continue Reading
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News
11 Aug 2017
BBVA tops Forrester mobile bank app chart
Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research Continue Reading
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News
11 Aug 2017
HSBC uses IBM to automate the processing of 100 million document pages
In another instance of banks adopting automation to lower costs and drive productivity, HSBC uses IBM analytics technology to cut down on its paper trail Continue Reading
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News
10 Aug 2017
CIO interview: Daniel Gebler, chief technology officer, Picnic
The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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News
07 Aug 2017
Gaming apps ‘main source’ of mobile phishing attacks, research shows
Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps Continue Reading
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News
04 Aug 2017
ICO highlights challenge Slack-like tools pose to public sector FOI request compliance
The Information Commissioner’s Office outlines how the growing use of cloud-based communication channels could complicate how public sector organisations respond to Freedom of Information requests Continue Reading
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News
31 Jul 2017
OVH opens first UK datacentre in south London
French cloud provider OVH has opened the doors on its first datacentre in the UK, slightly later than planned Continue Reading
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News
25 Jul 2017
Unilever signs partnership deal with Accenture to drive sales for ‘digitally savvy’ consumers
Unilever enters tech partnership with Accenture to help maintain consumer loyalty and drive sales Continue Reading
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News
25 Jul 2017
AA Ireland turns to predictive analytics in fraud crackdown
Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA Continue Reading
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News
25 Jul 2017
Nordea deploys AI to speed up customer service
Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers Continue Reading
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E-Zine
25 Jul 2017
How the DVLA is making driving digital
In this week’s Computer Weekly, we hear from the Driver and Vehicle Licensing Agency (DVLA) about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer’s guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now. Continue Reading
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News
24 Jul 2017
UAE hotel upgrades wireless network and internet connectivity
Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies Continue Reading
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News
24 Jul 2017
Mastercard outlines future digital payment platforms after improvements to Qkr
Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading
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News
24 Jul 2017
What are Amazon Web Services’ Nordic plans?
Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud Continue Reading
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News
20 Jul 2017
TSB to introduce iris scan authentication in September 2017
TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available Continue Reading
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E-Zine
19 Jul 2017
CW ANZ: Cyber security plan bears fruit
Australia’s Cyber Security Strategy, aimed at protecting citizens, companies and critical infrastructure, has made significant headway over the past year, but the jury is still out on its long-term impact. In this month’s CW ANZ, we take a look at the progress of Australia’s national cyber security blueprint and what else needs to be done to better protect Australia’s interests in the global cyber security landscape. Also, read about what the Australian government is doing to better guard public sector IT systems against cyber attacks. Continue Reading
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E-Zine
19 Jul 2017
CW ASEAN: Stay alert to threats
With cyber threats intensifying in recent years, from the global outbreak of ransomware to intrusions of university networks to access government data, the role of threat intelligence in anticipating and mitigating threats has become more important than ever. In this month’s CW ASEAN, learn how organizations can make the most out of threat data feeds in an intelligence-driven security strategy. Also, find out how companies can navigate the ominous cyber threat landscape by investing in cyber security technology and processes. Continue Reading
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News
19 Jul 2017
London Stock Exchange uses IBM blockchain technology
The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent Continue Reading
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News
18 Jul 2017
Why company directors need to focus on software licensing small print
Heads of businesses risk breaching the Companies Act, fines, or a possible jail sentence if they fail to take software licensing risks into account Continue Reading
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News
18 Jul 2017
Stamford Bridge to offer stadium connectivity in partnership with Ericsson
Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading
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News
17 Jul 2017
Post Office defence in computer system legal case due this week
The Post Office will this week present its defence against allegations brought by subpostmasters in a group legal action Continue Reading
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News
13 Jul 2017
HPE and CSC merger wins confidence of Zurich
Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension Continue Reading
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
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News
13 Jul 2017
HMRC’s customs IT system may not be ready before Brexit
National Audit Office is concerned that customs declaration service will not be ready in time for the UK’s departure from the EU because significant challenges remain Continue Reading
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News
13 Jul 2017
Cognizant opens London lab to help customers with digitisation
Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges Continue Reading
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News
13 Jul 2017
The dawn of a new era for Dell EMC
Dell EMC’s Paul Henaghan is no stranger to industry consolidation, having worked for tech companies that were acquired by Oracle and Software AG. Here, the president of Dell EMC in South Asia and Korea shares what it is doing to streamline its salesforce, his views of the hyper-convergence space and the company’s strategy for tackling the APAC market Continue Reading
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News
12 Jul 2017
Most Influential Women in UK IT 2017: Entrants to the Hall of Fame
Each year Computer Weekly recognises several great women from the IT industry and their lifetime achievements in its Most Influential Women in UK IT Hall of Fame Continue Reading
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News
12 Jul 2017
MoJ electronic monitoring programme fails to achieve value for money, says NAO
National Audit Office slams severely delayed MoJ electronic tag project for series of failures, including being too ambitious, not delivering benefits and procurement shambles Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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News
10 Jul 2017
Experian admits mobile and online issues after system upgrade
Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system Continue Reading
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News
10 Jul 2017
Nordic CIO interview: Ann Hellenius, City of Stockholm
Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world Continue Reading
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News
07 Jul 2017
Citizens Advice calls for roll-out of Universal Credit to be paused
A report by the advisory charity highlights issued around making and managing claims online, lack of digital skills and problems with identity verification through Gov.uk Verify Continue Reading
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Opinion
06 Jul 2017
Why now is the time to appoint a chief agility officer
Companies need to innovate and find new ways of getting products to the market more quickly. Appointing a chief agility officer to the board will help Continue Reading
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News
05 Jul 2017
Sweden trials blockchain for land registry management
Swedish land registry is trying out blockchain as a means of proving ownership Continue Reading
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News
04 Jul 2017
Most influential women in UK tech: The 2017 longlist
Every year, Computer Weekly asks the technology industry to nominate who it thinks are the most influential women in UK tech – here is the 2017 longlist Continue Reading
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News
30 Jun 2017
Danish shipping giant Maersk recovering from major Petya cyber attack
Company confirms attack took down its IT system across multiple sites and business units, but has now been contained Continue Reading
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News
27 Jun 2017
To gain diversity we must ‘redefine’ how tech is perceived
To encourage more minorities into IT, Google’s head of diversity and inclusion in Europe claims the industry needs to redefine the stereotypes around what a job in tech entails Continue Reading
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News
26 Jun 2017
Interview: Louise McCarthy and Valeria Della Rosa, EBRD
Two women are at the helm of the European Bank of Reconstruction and Development’s technology change programme – the bank’s first-ever digital transformation Continue Reading
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News
21 Jun 2017
The human apprentices behind robotic automation
IT apprentices are helping large businesses transform their back-office processes through software robots Continue Reading
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News
21 Jun 2017
Pirated software used to spread malware in APAC
A regional study by a Singapore university has found that counterfeit software distributed through discs and file-sharing networks is plagued by malware Continue Reading
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Feature
20 Jun 2017
What it takes for the internet of things to take off in ASEAN
Besides lowering adoption costs, an ecosystem of governments, technology suppliers and telcos is necessary for the internet of things to flourish in Southeast Asia Continue Reading
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News
14 Jun 2017
HR technology essential to cutting-edge customer service, say big businesses
If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading
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News
09 Jun 2017
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
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Opinion
07 Jun 2017
Rethink risk through the lens of antifragility
Antifragility is an exciting alternative that fuses value and risk, and CIOs and IT executives are well positioned to help Continue Reading
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News
07 Jun 2017
Challenger bank technology arm hires former ABN Amro IT executive as CIO
Bank and banking technology supplier Fidor hires an experienced banking CIO to support its international expansion Continue Reading