Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
02 Apr 2024
Finnish industrial groups launch AI and robotics ventures
Industrial companies across a broad range of sectors in Finland are applying artificial intelligence to their operation Continue Reading
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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News
01 Aug 2019
Deliveroo to build Edinburgh tech hub around acquisition of local startup
Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh Continue Reading
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News
31 Jul 2019
Cisco pays $8.6m after whistleblower discloses security flaws in video surveillance system
James Glenn, a video surveillance expert working for a Cisco reseller in Denmark, alerted Cisco to security faults and stands to gain a share of a multimillion-dollar settlement with the US government Continue Reading
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News
31 Jul 2019
How Singapore’s NTUC Enterprise is embracing digital transformation
NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading
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News
30 Jul 2019
London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities
The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies Continue Reading
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News
29 Jul 2019
TSB takes another £36m hit related to botched IT migration
TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results Continue Reading
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News
29 Jul 2019
One-third of UK councils have IT budgets cut
Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes Continue Reading
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Blog Post
26 Jul 2019
How Singapore’s SP Group is keeping pace with digital transformation
The increasing use of renewable energy, consumer expectations of digital services and market liberalisation are some of the forces that have been reshaping Singapore’s energy industry in recent ... Continue Reading
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News
24 Jul 2019
French and German companies have contrasting fortunes in India
France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading
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News
24 Jul 2019
Santander brings global digital services under one roof
Spanish banking giant Santander Group is creating a global digital unit as part of its transformation plans Continue Reading
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News
22 Jul 2019
US fines Equifax $700m over 2017 breach
Global settlement with US authorities follows systems breach that saw more than 140 million customer records stolen Continue Reading
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News
18 Jul 2019
Office workers lose out with poor-quality tech
More than 80% of the people questioned in a survey said poor technology made them less productive Continue Reading
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News
17 Jul 2019
Deutsche Bank’s public contraction is a major landmark for fintech
German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business Continue Reading
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Podcast
17 Jul 2019
Podcast: The Computer Weekly Downtime Upload – Episode 24
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald talk about using Alexa to search for medical advice, how a good cup of tea can solve most problems and whether more should be done to provide childcare at tech events Continue Reading
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Feature
16 Jul 2019
Cambridge Cognition CTO on applying server monitoring principles to suicide prevention
Cambridge Cognition CTO, Ricky Dolphin, discusses why it pays to think outside the box when trying to find technological answers to business and customer problems Continue Reading
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Blog Post
15 Jul 2019
Apollo 11: The human factor in autonomous systems
“Once you put someone in orbit, it is a lot harder to fix it if something goes wrong,” says Paul Kostek, a senior Institute of Electrical and Electronics Engineers (IEEE) member and senior systems ... Continue Reading
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News
15 Jul 2019
Organisations turn to AI in race against cyber attackers
Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks Continue Reading
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Feature
15 Jul 2019
Choose tools to prevent communication overload
Social media platforms can improve collaboration, but organisations need to be careful not to swamp staff with messages Continue Reading
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News
12 Jul 2019
European PC business boosted by Windows 10 refresh
With Windows 7 support due to end on 14 January 2020, European organisations are refreshing their PCs as part of their Windows 10 upgrade Continue Reading
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Feature
11 Jul 2019
APAC IoT adoption improves amid challenges
More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption Continue Reading
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News
11 Jul 2019
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms
Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading
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News
11 Jul 2019
Dutch privacy watchdog tells banks not to use customer payment data for marketing
Autoriteit Persoonsgegevens tells banks to respect client privacy and not to market products based on spending data Continue Reading
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News
09 Jul 2019
Drone tech and the roar of Malaysia’s flying dragons
Malaysia is ramping up initiatives to speed up the global growth of local technology champions in the drone tech sector Continue Reading
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News
09 Jul 2019
Post Office fixes technical problem causing accounting errors in Horizon
Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in Continue Reading
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News
09 Jul 2019
Deutsche Bank cuts jobs but increases tech spend
Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible. Continue Reading
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News
08 Jul 2019
Eventful second Post Office Horizon trial ends
The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020 Continue Reading
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News
08 Jul 2019
Robotics technology needs to go beyond automation
A global robotics expert at the Edinburgh Centre for Robotics says next-generation robots will need to keep humans in the loop to tackle immediate social problems Continue Reading
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Opinion
03 Jul 2019
Why networking certifications no longer matter
Networking certifications have consistently been an important milestone for network professionals. But diverse network infrastructure, automation and UI upgrades could change that. Continue Reading
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News
02 Jul 2019
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition
A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading
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Feature
02 Jul 2019
Enterprise architect role is more about business than ever
Today's enterprise architects are more than just top-tier developers. Just like CIOs, they're expected to sit at the C-level table and shape business strategy. Continue Reading
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News
02 Jul 2019
Post Office back-office error leaves subpostmaster with thousands of pounds extra
The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand Continue Reading
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Feature
01 Jul 2019
Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data
Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading
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News
01 Jul 2019
Interview: Matthew Gould, chief executive of NHSX, on transforming health service technology
NHSX is the latest on a long line of organisations created to overhaul NHS technology – can it make the difference this time? Its new CEO explains why it will Continue Reading
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Feature
01 Jul 2019
How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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News
01 Jul 2019
The Great Eastern way to digital transformation
Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out Continue Reading
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Feature
28 Jun 2019
Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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News
28 Jun 2019
Interview: How Defra is getting its IT systems ready for Brexit
The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff Continue Reading
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News
28 Jun 2019
Interview: John Seglias, chief digital information officer, Defra
The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector Continue Reading
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News
26 Jun 2019
NHS Wales provides 100,000 staff with Microsoft 365
Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations Continue Reading
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News
25 Jun 2019
Australia’s demand for cloud continues to soar
Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption Continue Reading
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Blog Post
25 Jun 2019
Why database admins should embrace automation
There are certain functions in database administration, that are good candidates for automation. These are the nuts and bolts of the job - like how to partition the storage, what happens if a disk ... Continue Reading
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News
25 Jun 2019
Saudi banks trial blockchain-based identity technology at ATMs
Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines Continue Reading
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News
24 Jun 2019
Chef demos Windows Server 2008 migration
Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code Continue Reading
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News
24 Jun 2019
ASEAN CIOs learn to navigate the data economy
A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations Continue Reading
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News
20 Jun 2019
How APAC CIOs are driving AI projects
IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing Continue Reading
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News
20 Jun 2019
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading
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News
20 Jun 2019
Tech startups establish deep roots in Copenhagen
Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul Continue Reading
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News
19 Jun 2019
How AirAsia streamlined its customer service
Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service Continue Reading
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News
19 Jun 2019
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims Continue Reading
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News
19 Jun 2019
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading
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News
19 Jun 2019
How Carsales cuts through the noise in incident response
The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues Continue Reading
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News
17 Jun 2019
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial
The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial Continue Reading
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Video
17 Jun 2019
Inside MyRepublic’s digital transformation journey
MyRepublic’s group CIO and chief operating officer talks up the company’s digital transformation journey and how it has overcome challenges that stood in its way Continue Reading
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Opinion
14 Jun 2019
Security Think Tank: Infosec needs to avoid FUD and keep it real
How can security professionals communicate effectively with the board and senior business leaders – what works and what doesn’t? Continue Reading
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News
14 Jun 2019
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading
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News
13 Jun 2019
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms
Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates Continue Reading
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Opinion
11 Jun 2019
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
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Opinion
11 Jun 2019
Should tech companies capitalise R&D spending?
Technology companies frequently ask whether they should capitalise their research and development costs. There are clear benefits, increasing reported profit and hence potential valuations, but what are the risks? Continue Reading
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News
10 Jun 2019
TSB makes key appointment in IT restructure
Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading
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Opinion
10 Jun 2019
The UK must play a leading role in global collaboration on digital policy and ethics
All countries must work together to ensure digital technologies such as AI are ethical and trustworthy – and the UK has an opportunity to be a global leader Continue Reading
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News
07 Jun 2019
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge Continue Reading
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Blog Post
07 Jun 2019
Threat vs trust: the overlooked power of words
Words have power – in particular, your choice of words modifies how your readers or listeners react to what you write or say. Politicians do this sort of thing all the time, swapping one word or ... Continue Reading
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News
07 Jun 2019
Edtech in the Nordics offers students alternative learning journeys
Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region Continue Reading
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E-Zine
04 Jun 2019
In this week’s issue: GDPR one year on – is it working?
In this week’s Computer Weekly, a year after the EU’s General Data Protection Regulation (GDPR) came into force, we assess its progress. Fears of technology are holding back digital healthcare – we look at the tech that’s bringing back a human touch. And we examine Microsoft’s desktop management tools for Windows 10. Read the issue now. Continue Reading
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Blog Post
03 Jun 2019
Take flawless IT project execution with a pinch of salt
The recent story reported in Computer Weekly about Revlon’s SAP woes, illustrates the importance of tech due diligence. Its CTO, Chau Banks, who previously worked as CIO at New York & Company, ... Continue Reading
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News
03 Jun 2019
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading
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News
31 May 2019
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk Continue Reading
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News
31 May 2019
SAP disruption leads to Revlon class action lawsuit
Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment Continue Reading
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News
28 May 2019
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation
Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business Continue Reading
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News
26 May 2019
Australian firms coming to grips with AI ethics
Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds Continue Reading
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News
24 May 2019
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading
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News
22 May 2019
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading
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Opinion
22 May 2019
What the UK can learn from the Nordics when it comes to digital ID
The UK and other countries can learn from the Nordic region when it comes to digital identity Continue Reading
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News
20 May 2019
Lloyds Bank creates 500 IT roles in Scotland
New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading
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News
20 May 2019
Danske Bank launches initiative to help SME customers with cyber security
Danske Bank launches initiative to support the cyber security efforts of its SME customers Continue Reading
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News
20 May 2019
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading
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Tip
17 May 2019
Address goals with various enterprise architecture strategies
Enterprise architects have a range of frameworks at their fingertips, but their role also entails creating consensus and understanding between business and technical stakeholders. Continue Reading
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News
16 May 2019
ANZ CIOs hit roadblocks in digital agenda
Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda Continue Reading
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E-Zine
16 May 2019
CW APAC: Expert advice on data management
Data is growing exponentially, so managing it well is crucial to business success. In this handbook, Computer Weekly looks at how companies and data management experts are tackling data challenges, studies the findings of Gartner’s CDO study, and finds out how organisations are augmenting data management through artificial intelligence and machine learning. Continue Reading
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News
16 May 2019
CIOs want staff with good soft skills to help drive digital change
Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading
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News
15 May 2019
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman
A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue Continue Reading
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News
14 May 2019
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading
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News
12 May 2019
Australian businesses facing talent crunch amid scramble to transform
A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need Continue Reading
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News
09 May 2019
Facebook co-founder: ‘It is time to break up Facebook’
Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission Continue Reading
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News
09 May 2019
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo Continue Reading
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News
07 May 2019
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita Continue Reading
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News
03 May 2019
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app Continue Reading
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News
02 May 2019
Why IT departments miss basic IT security hygiene
IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds Continue Reading
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Video
01 May 2019
CW500 Interview: Mattie Yeta, sustainability lead, Defra
In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading
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Video
01 May 2019
CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK
Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading
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News
29 Apr 2019
Danske Bank and IBM bring AI to banking IT
Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading
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Opinion
24 Apr 2019
What is the right goal for digital inclusion?
Most tech observers agree that digital inclusion is important, but the digitally excluded can have quite different views on what they want Continue Reading
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Opinion
24 Apr 2019
Tech helps tackle trafficking and modern slavery, but industry needs a culture shift to eradicate it
Technology can help end the scourge of modern slavery, but the sector can do more and needs a change in thinking to take a lead Continue Reading
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Video
24 Apr 2019
CW500 Interview: Roger Taylor, chair of the Centre for Data Ethics and Innovation
Roger Taylor, chair of the Centre for Data Ethics and Innovation, talks about the importance of standards and regulation when developing AI systems, and why businesses should start thinking of these things now Continue Reading
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News
24 Apr 2019
How technology is shaping Malaysia’s economy
Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide Continue Reading
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News
17 Apr 2019
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system Continue Reading
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News
17 Apr 2019
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading
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News
17 Apr 2019
Gartner: Shift to public cloud curbs datacentre spending
More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo Continue Reading
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News
17 Apr 2019
How UnaBiz is disrupting the IoT market in APAC
From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market Continue Reading
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News
16 Apr 2019
NatWest eases business payments with biometric authentication on mobile
NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology Continue Reading
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News
16 Apr 2019
Sweden to take up Finnish AI challenge
Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence Continue Reading