Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
-
News
16 Jul 2024
Finnish tech sector opposes government’s immigration reforms
The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading
-
News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
-
News
14 Jun 2019
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading
-
News
13 Jun 2019
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms
Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates Continue Reading
-
Opinion
11 Jun 2019
Why the rise of IT managed by the business is driving creative thinking
Organisations that encourage business units to implement and run their own IT systems have an edge over competitors that rely entirely on the IT department, research from Harvey Nash and KPMG reveals Continue Reading
-
Opinion
11 Jun 2019
Should tech companies capitalise R&D spending?
Technology companies frequently ask whether they should capitalise their research and development costs. There are clear benefits, increasing reported profit and hence potential valuations, but what are the risks? Continue Reading
-
News
10 Jun 2019
TSB makes key appointment in IT restructure
Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading
-
Opinion
10 Jun 2019
The UK must play a leading role in global collaboration on digital policy and ethics
All countries must work together to ensure digital technologies such as AI are ethical and trustworthy – and the UK has an opportunity to be a global leader Continue Reading
-
News
07 Jun 2019
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge Continue Reading
-
Blog Post
07 Jun 2019
Threat vs trust: the overlooked power of words
Words have power – in particular, your choice of words modifies how your readers or listeners react to what you write or say. Politicians do this sort of thing all the time, swapping one word or ... Continue Reading
-
News
07 Jun 2019
Edtech in the Nordics offers students alternative learning journeys
Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region Continue Reading
-
E-Zine
04 Jun 2019
In this week’s issue: GDPR one year on – is it working?
In this week’s Computer Weekly, a year after the EU’s General Data Protection Regulation (GDPR) came into force, we assess its progress. Fears of technology are holding back digital healthcare – we look at the tech that’s bringing back a human touch. And we examine Microsoft’s desktop management tools for Windows 10. Read the issue now. Continue Reading
-
Blog Post
03 Jun 2019
Take flawless IT project execution with a pinch of salt
The recent story reported in Computer Weekly about Revlon’s SAP woes, illustrates the importance of tech due diligence. Its CTO, Chau Banks, who previously worked as CIO at New York & Company, ... Continue Reading
-
News
03 Jun 2019
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner Continue Reading
-
News
31 May 2019
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk Continue Reading
-
News
31 May 2019
SAP disruption leads to Revlon class action lawsuit
Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment Continue Reading
-
News
28 May 2019
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation
Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business Continue Reading
-
News
26 May 2019
Australian firms coming to grips with AI ethics
Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds Continue Reading
-
News
24 May 2019
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment Continue Reading
-
News
22 May 2019
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading
-
Opinion
22 May 2019
What the UK can learn from the Nordics when it comes to digital ID
The UK and other countries can learn from the Nordic region when it comes to digital identity Continue Reading
-
News
20 May 2019
Lloyds Bank creates 500 IT roles in Scotland
New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading
-
News
20 May 2019
Danske Bank launches initiative to help SME customers with cyber security
Danske Bank launches initiative to support the cyber security efforts of its SME customers Continue Reading
-
News
20 May 2019
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters Continue Reading
-
Tip
17 May 2019
Address goals with various enterprise architecture strategies
Enterprise architects have a range of frameworks at their fingertips, but their role also entails creating consensus and understanding between business and technical stakeholders. Continue Reading
-
News
16 May 2019
ANZ CIOs hit roadblocks in digital agenda
Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda Continue Reading
-
E-Zine
16 May 2019
CW APAC: Expert advice on data management
Data is growing exponentially, so managing it well is crucial to business success. In this handbook, Computer Weekly looks at how companies and data management experts are tackling data challenges, studies the findings of Gartner’s CDO study, and finds out how organisations are augmenting data management through artificial intelligence and machine learning. Continue Reading
-
News
16 May 2019
CIOs want staff with good soft skills to help drive digital change
Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading
-
News
15 May 2019
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman
A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue Continue Reading
-
News
14 May 2019
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading
-
News
12 May 2019
Australian businesses facing talent crunch amid scramble to transform
A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need Continue Reading
-
News
09 May 2019
Facebook co-founder: ‘It is time to break up Facebook’
Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission Continue Reading
-
News
09 May 2019
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo Continue Reading
-
News
07 May 2019
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita Continue Reading
-
News
03 May 2019
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app Continue Reading
-
News
02 May 2019
Why IT departments miss basic IT security hygiene
IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds Continue Reading
-
Video
01 May 2019
CW500 Interview: Mattie Yeta, sustainability lead, Defra
In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading
-
Video
01 May 2019
CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK
Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading
-
News
29 Apr 2019
Danske Bank and IBM bring AI to banking IT
Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading
-
Opinion
24 Apr 2019
What is the right goal for digital inclusion?
Most tech observers agree that digital inclusion is important, but the digitally excluded can have quite different views on what they want Continue Reading
-
Opinion
24 Apr 2019
Tech helps tackle trafficking and modern slavery, but industry needs a culture shift to eradicate it
Technology can help end the scourge of modern slavery, but the sector can do more and needs a change in thinking to take a lead Continue Reading
-
Video
24 Apr 2019
CW500 Interview: Roger Taylor, chair of the Centre for Data Ethics and Innovation
Roger Taylor, chair of the Centre for Data Ethics and Innovation, talks about the importance of standards and regulation when developing AI systems, and why businesses should start thinking of these things now Continue Reading
-
News
24 Apr 2019
How technology is shaping Malaysia’s economy
Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide Continue Reading
-
News
17 Apr 2019
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system Continue Reading
-
News
17 Apr 2019
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading
-
News
17 Apr 2019
Gartner: Shift to public cloud curbs datacentre spending
More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo Continue Reading
-
News
17 Apr 2019
How UnaBiz is disrupting the IoT market in APAC
From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market Continue Reading
-
News
16 Apr 2019
NatWest eases business payments with biometric authentication on mobile
NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology Continue Reading
-
News
16 Apr 2019
Sweden to take up Finnish AI challenge
Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence Continue Reading
-
News
15 Apr 2019
Facebook takes extraordinary legal steps to contain document leak
Facebook targets journalists and news organisations for computer searches Continue Reading
-
News
14 Apr 2019
Singapore firms streamline operations, fend off disruption with cloud
Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge Continue Reading
-
Blog Post
12 Apr 2019
When will we see the digital transformation of politics?
The digital transformation of government and public service delivery is well under way and is by now – hopefully – unstoppable. It’s taken longer to get here than it should have, and it will take ... Continue Reading
-
News
12 Apr 2019
ASEAN datacentre providers must up their game
Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan Continue Reading
-
News
10 Apr 2019
ANZ business users calling the shots in ICT decisions
Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT Continue Reading
-
News
08 Apr 2019
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements Continue Reading
-
News
04 Apr 2019
The rise of digital workers and the bot economy
Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store Continue Reading
-
Feature
04 Apr 2019
Blackout after Brexit: UK datacentres brace for post-EU power supply and cost changes
As the uncertainty over how the UK intends to extricate itself from the European Union rumbles on, datacentre operators are weighing up how Brexit might affect the availability and cost of the power they need to run their facilities in future Continue Reading
-
News
03 Apr 2019
Demand for edge datacentres set to grow in APAC
More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running Continue Reading
-
Opinion
02 Apr 2019
Goliath vs Goliath and the complexities of 5G intellectual property
Is Apple the good guy or the bad guy? It has violated patents and had its wrist slapped by the courts (bad), yet its products are still available for adoring fans to buy (good) Continue Reading
-
E-Zine
02 Apr 2019
The nightmare driving test – making driverless cars safe
In this week’s Computer Weekly, we talk to AI experts about the challenges of teaching autonomous vehicles how to drive safely in often extreme environments, and how deep learning simulations can help. Our latest buyer’s guide looks at business intelligence and analytics technologies. And we examine the implications of the EU’s controversial new copyright laws. Read the issue now. Continue Reading
-
Feature
01 Apr 2019
How to find a much sought-after data scientist
Every organisation seems to be hunting for a data scientist, but securing the right people with the right skills is a challenge Continue Reading
-
News
21 Mar 2019
Australian firms grapple with business-IT gap
The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives Continue Reading
-
News
20 Mar 2019
CCRC watching Post Office Horizon trial closely
The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial Continue Reading
-
News
19 Mar 2019
Post Office director cross-examination confirms lack of investigation into branch IT problems
A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence Continue Reading
-
News
15 Mar 2019
StepChange uses Pegasystems to power digital efficiency drive
Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support Continue Reading
-
News
14 Mar 2019
IT Priorities 2019: ANZ organisations focus on fundamentals
Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year Continue Reading
-
News
13 Mar 2019
Bank of England’s large IT spend partly due to use of manual processes and legacy systems
The Bank of England admits there is room for improvement when it comes to IT efficiency Continue Reading
-
News
12 Mar 2019
IBM’s APAC CEO talks up next chapter of cloud adoption
In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology Continue Reading
-
News
12 Mar 2019
Nationwide uses natural language processing to discover what annoys customers
SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence Continue Reading
-
News
12 Mar 2019
Australia should embrace automation but be aware of downsides
Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced Continue Reading
-
News
07 Mar 2019
Tech under spotlight at High Court in second subpostmasters versus Post Office trial
The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use Continue Reading
-
Podcast
05 Mar 2019
Podcast: The Computer Weekly Downtime Upload – Episode 6
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team talks about Mobile World Congress, Facebook’s latest data privacy row, the Ocado and M&S partnership, and how the technology industry can tackle unethical data use Continue Reading
-
News
04 Mar 2019
Danske Bank builds on machine learning to predict IT failures
Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers Continue Reading
-
News
04 Mar 2019
IT Priorities 2019: APAC keeping pace with digital transformation
Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity Continue Reading
-
News
02 Mar 2019
Facebook asked George Osborne to influence EU data protection law
Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation Continue Reading
-
News
27 Feb 2019
Dutch companies lack knowledge of IoT’s benefits
Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential Continue Reading
-
Feature
25 Feb 2019
Counting the costs of IaaS and SaaS
Cost management is a priority for organisations seeking to use infrastructure and software as a service Continue Reading
-
News
22 Feb 2019
Facebook planned to spy on Android phone users, internal emails reveal
Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show Continue Reading
-
News
21 Feb 2019
APAC enterprises are just getting started on AI
Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey Continue Reading
-
News
19 Feb 2019
Activist Lauri Love’s computer ‘contained hacked data’, says judge
Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device Continue Reading
-
News
18 Feb 2019
Chief data officer role now well-entrenched, says Gartner
Three out of five chief data officers in a Gartner study reported an increase in headcount, though few are measuring the value of their data assets Continue Reading
-
Feature
18 Feb 2019
Steering a safe course through hybrid cloud
We look at why hybrid cloud can create a tricky infrastructure to manage Continue Reading
-
News
15 Feb 2019
CaixaBank customers can use their faces to withdraw money at ATMs
Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN Continue Reading
-
News
13 Feb 2019
Chinese AI startup claims breakthrough in pediatric diagnosis
Yitu Healthcare claims over 90% accuracy when diagnosing a range of pediatric diseases using a natural language processing system Continue Reading
-
Blog Post
13 Feb 2019
The package no one ordered
Tech gossip doesn’t get steamier than the richest person in the world, Amazon CEO Jeff Bezos, being blackmailed with his own dick pics by The National Enquirer. But why would he mind who has to ... Continue Reading
-
News
13 Feb 2019
Businesses fail to grasp the true cost of public cloud
Public cloud infrastructure as a service sounds good on paper, but a survey has found that many IT professionals are seriously overspending Continue Reading
-
News
12 Feb 2019
Legacy systems holding banks back from meeting demand for instant accounts
Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes Continue Reading
-
News
12 Feb 2019
IR35 reforms: Contractors lack confidence in private sector to manage April 2020 rule change
Research from IR35 consultancy Qdos suggests contractors lack confidence in the ability of private sector firms to adequately determine how they should be taxed after April 2020 Continue Reading
-
News
12 Feb 2019
Dutch developer offers businesses nuclear security option for communications
Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail Continue Reading
-
Feature
07 Feb 2019
How IT leaders can build great relationships with marketing leaders
Experts dish out their advice on how to work better together with their marketing peers to deliver a high-quality customer experience Continue Reading
-
News
06 Feb 2019
CIO interview: David Walliker, Liverpool Women’s & Royal Liverpool and Broadgreen NHS Trusts
Being CIO for two different NHS trusts is not an easy task, but David Walliker splits his time between the two, aiming to deliver digital transformation across the board Continue Reading
-
News
05 Feb 2019
Civil liberties groups to challenge bulk surveillance and intelligence sharing in Strasbourg
Coalition of campaigning groups wins the right to challenge the UK’s use of bulk surveillance powers, which allows suspicionless surveillance of the population and sharing of intercepted data with overseas intelligence agencies, in European Court of Human Rights Continue Reading
-
News
05 Feb 2019
CIO interview: David Germain, CITO, RSA Insurance Group
Insurance giant’s chief information and technology officer wants to refresh the company’s user computing environment, make smart technology investments and take advantage of the latest innovations Continue Reading
-
News
03 Feb 2019
Alibaba Cloud teams up with SMU on training programme
Alibaba Cloud will equip small and medium-sized enterprises with cloud computing and other technology skills through a partnership with Singapore Management University Continue Reading
-
News
01 Feb 2019
Innocent people arrested following surveillance blunders, IPCO reveals
Interception of communications commissioner Adrian Fulford warns of “grave” repercussions for people wrongly identified as suspects due to errors made when government bodies access email, phone and telephone data Continue Reading
-
News
01 Feb 2019
TSB blames IT disaster for huge losses
TSB made a huge loss in its latest financial year because of costs it incurred as a result of an IT disaster Continue Reading
-
Feature
31 Jan 2019
How to create a great strategy in the digital age
What are the best ways for technology leaders to create a strategy that is fit for the digital age? Computer Weekly asks the experts Continue Reading
-
News
31 Jan 2019
No-deal Brexit could lead to data issues, MPs told
Trade body TechUK is concerned smaller companies are far from ready for a no-deal scenario, while warning that leaving without a deal could lead to serious data issues for businesses Continue Reading
-
News
30 Jan 2019
AXA recruits AI assistants in back office
Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work Continue Reading
-
News
29 Jan 2019
IT leaders grapple with workforce skills gap as they deploy AI and digital technology
Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed Continue Reading
-
E-Zine
29 Jan 2019
A vintage digital transformation for Majestic Wines
In this week’s Computer Weekly, we examine the digital transformation of retailer Majestic Wines, and find out how buying online rival Naked Wines led to a cloud-led overhaul of the firm’s IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support in January 2020. And our latest buyer’s guide discusses deep learning technology. Read the issue now. Continue Reading
-
News
28 Jan 2019
Hong Kong’s JOS eyes Singapore IT services market
The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers Continue Reading