Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
16 Jul 2024
Finnish tech sector opposes government’s immigration reforms
The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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News
28 Sep 2018
No let-up in digital banking glitches as TSB and HSBC customers are hit on payday
Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems Continue Reading
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News
27 Sep 2018
CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank
Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading
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News
24 Sep 2018
No Deal Brexit could mean additional costs for tech businesses
The government plans to continue to enforce existing intellectual property rights in the event of a No Deal Brexit, according to the latest planning notices, but businesses could face additional costs to access EU and UK markets Continue Reading
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News
21 Sep 2018
Businesses that take humans with them on robotics journeys gain the most
Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading
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News
21 Sep 2018
Tech won’t solve customs border issues, House of Lords EU Committee finds
Tech won’t solve potential customs issues at the border post-Brexit, at least not in the short term, and especially not in case of no-deal Brexit, according to a House of Lords report Continue Reading
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News
21 Sep 2018
RBS, Barclays and NatWest customers suffer more mobile banking outages
Banks apologise for problems that have affected mobile and internet banking services Continue Reading
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News
21 Sep 2018
Shell mines Microsoft Azure for AI to digitally transform upstream and downstream operations
Multi-national oil and gas company Shell is embarking on an artificial intelligence-led digital transformation of its business with the help of Microsoft Azure and C3 IoT Continue Reading
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News
20 Sep 2018
Alibaba debuts its first service robot
Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests Continue Reading
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News
20 Sep 2018
Police chiefs put plans in place as UK may lose access to EU data sharing tools post Brexit
Police chiefs have put plans in place to help forces find alternatives to share and access information, should the UK lose access to EU data sharing systems post Brexit, but say processes would be “slower and ultimately less effective” Continue Reading
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Feature
19 Sep 2018
Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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News
19 Sep 2018
Santander plans UK tech hub in Milton Keynes
Santander is opening a UK tech hub in Milton Keynes that will have 5,000 staff Continue Reading
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News
18 Sep 2018
Government and businesses won’t be ready for no deal Brexit, says IfG
The Institute for Government says progress on Brexit systems implementations hasn’t been fast enough, and businesses haven’t been given enough time to prepare for a no deal scenario Continue Reading
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News
17 Sep 2018
Danske Bank invests in anti-money laundering systems following Estonian problems
Danske bank improves its anti money laundering software, utilising artificial intelligence and machine learning Continue Reading
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News
17 Sep 2018
Nationwide Building Society adds over a billion pounds to IT spend
Nationwide is increasing the budget for its latest multi-year IT project Continue Reading
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News
17 Sep 2018
Middle East hungry for digitisation, says GE’s Bill Ruh
The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries Continue Reading
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News
17 Sep 2018
Singapore workers worst hit by impact of AI in ASEAN
About a fifth of Singapore’s workforce will be displaced by technology adoption by 2028, the worst hit among workers in Southeast Asia Continue Reading
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Opinion
14 Sep 2018
Capitalism too short-termist? The tech sector suggests otherwise
Many observers criticise businesses and stock markets for being too short-termist – but if that was the case, how did Amazon, Uber and their ilk ever come into existence? Continue Reading
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News
13 Sep 2018
Culture, not tools, is key to unlocking innovation
Australian organisations should focus on bringing in agile practices and foster a culture of trust and transparency to drive innovation and improve business agility Continue Reading
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News
13 Sep 2018
GCHQ mass surveillance regime was in breach of human rights law, European court rules
The European Court of Human Rights in Strasbourg has ruled that the UK’s collection of bulk interception of communications data lacked adequate oversight and safeguards and was in breach of human rights law Continue Reading
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News
11 Sep 2018
Fashion retailer Desigual boosts sales opportunities with data-sharing technology
Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners Continue Reading
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News
10 Sep 2018
Can technology save our NHS?
By the technophiles, digital is seen as the holy grail that will save our NHS, but is technology the answer, and how long will it be before we have a digital NHS? Continue Reading
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News
07 Sep 2018
RBS announces branch closures as part of cancelled project to create challenger bank
The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector Continue Reading
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News
07 Sep 2018
UK hesitant over immersive technologies despite positivity abroad, survey finds
UK businesses are lagging behind their counterparts in the US, France and China for AR and VR implementation, due to concerns over security and complexity Continue Reading
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News
06 Sep 2018
Arriva ITSM implementation delivers beyond expectations
Transport company replaces several tools with a single cloud-based ITSM platform Continue Reading
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News
05 Sep 2018
Slow cloud take-up among IT execs limits joined-up customer experience
Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low Continue Reading
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News
04 Sep 2018
Britons concerned over security of contactless payments, research finds
Despite the popularity of contactless payments ahead of cash, Britons are worried about the security of tap and go Continue Reading
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News
03 Sep 2018
Zurich begins startup competition to improve its strategy for digital-savvy customers
The insurance company has begun a competition across 20 countries in a bid to find the latest innovative products from startups. Continue Reading
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News
03 Sep 2018
CIO interview: Ian Cohen, global CIO, Addison Lee
Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth Continue Reading
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News
03 Sep 2018
Dutch bank ING sees financial boost from employee performance management rethink
ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading
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News
30 Aug 2018
Blockchain gains foothold in Australia
A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted Continue Reading
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News
29 Aug 2018
IBM brings AI-powered highlights tool to US Open tennis players
IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances Continue Reading
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News
29 Aug 2018
IT leaders at a crossroads as they grapple with digital technology
CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
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News
28 Aug 2018
Finland government to review public procurement laws
Finland's government is putting its procurement laws under the spotlight after a major IT fraud Continue Reading
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Feature
28 Aug 2018
Fighting fit: The ODI on courting startups to use open data to get the UK moving
The Open Data Institute is aiming to change the fact that millions of people in the UK are inactive, and is using open data and startups to help engage citizens to exercise. Continue Reading
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News
28 Aug 2018
Taking stock of Dell EMC’s growth in Asia
Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts Continue Reading
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Blog Post
24 Aug 2018
DevOps is wasted unless the business goes Agile too
When analysts and journalists write about Agile and DevOps, the focus is typically on the technology and infrastructure – what it means for software and systems development in an age when the ... Continue Reading
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Opinion
24 Aug 2018
The more an Apple product is worth, the more you want one
Apple may be the world's first trillion-dollar company, but it's not the most valuable ever – however, it might well be the first to so successfully exploit the theories of a 19th century US economist Continue Reading
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News
24 Aug 2018
Dubai Health Authority launches artificial intelligence strategy
Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading
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News
24 Aug 2018
Google Cloud Platform enables faster mobile notifications for World Cup fans
Onefootball exclusively used the Boost platform, which has now been officially launched, to offer faster mobile notifications for World Cup viewers Continue Reading
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News
23 Aug 2018
No Deal Brexit papers warn of stark future for UK tech
The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading
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News
21 Aug 2018
Estonia targets UK tech talent
Estonian businesses are trying to close the country’s IT skills gap by targeting UK IT professionals as part of a recruitment campaign Continue Reading
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News
20 Aug 2018
Swedish government and industry address IT skills shortage
Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading
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News
17 Aug 2018
Alan Turing Institute provides AI startups with opportunity to collaborate with researchers
Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups Continue Reading
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Feature
17 Aug 2018
National Archives races to create electronic archive of EU law before Brexit
The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
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News
17 Aug 2018
ASEAN firms need to overcome DevOps hurdles
Southeast Asia has had pockets of success with DevOps, but most organisations across the region will need to overcome cultural and legacy challenges to succeed Continue Reading
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News
17 Aug 2018
CIOs being welcomed back to marketing
The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems Continue Reading
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News
15 Aug 2018
Australian enterprises warming up to DevOps
The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading
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Opinion
15 Aug 2018
Why your marketing team needs help from IT more than ever
Some IT and marketing departments have a troubled history of working together, but better collaboration is essential to make a success of digital transformation Continue Reading
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News
15 Aug 2018
IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body
The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move Continue Reading
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News
15 Aug 2018
AI provides immediate diagnosis for serious eye conditions, research finds
Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds Continue Reading
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News
14 Aug 2018
Consumers accept fraud danger as online shopping increases, research finds
The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises Continue Reading
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News
09 Aug 2018
Ex-HMRC tax inspector sounds alarm over suitability of IR35 online status checker tool
As the private sector consultation on IR35 draws to a close, a former HM Revenue & Customs inspector calls into further question the suitability of the government's online tool for assessing contractors’ tax status Continue Reading
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News
08 Aug 2018
Dutch healthcare institutions need to think like tech sector
The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients Continue Reading
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News
08 Aug 2018
Nordic fintech becomes a significant global player
The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018 Continue Reading
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News
07 Aug 2018
A quarter of Brits expect their jobs to be replaced by tech
A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse Continue Reading
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News
03 Aug 2018
CIO interview: Alex von Schirmeister, CDTIO, RS Components
The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk Continue Reading
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News
01 Aug 2018
Public sector increases outsourcing in first half of 2018
IT and business processing outsourcing in UK central government accelerates in the first half this year, almost matching the total spend by financial services firms Continue Reading
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News
31 Jul 2018
Inner-city colocation space in demand as firms want better latency, says Interxion managing director
Previous predictions that rural datacentres would be more common are being changed as enterprises aim to bring better latency to customers, says Interxion managing director Andrew Fray Continue Reading
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News
31 Jul 2018
Cynozure lets you hire a chief digital officer on demand
Why pay for a full-time chief digital officer? Cynozure has a new service to enable smaller businesses to swap them out, as and when they need a change Continue Reading
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News
31 Jul 2018
Intelligent automation spending to hit $232bn by 2025
Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
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News
31 Jul 2018
Utilita Energy supplier uses cloud to rapidly scale IT service desk
Energy provider Utilita Energy puts its IT service management in the cloud to support its rapid growth Continue Reading
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News
27 Jul 2018
AWS’s sales up almost 50% year-on-year in second quarter
Cloud giant’s quarterly sales hit $6.1bn in third consecutive year-on-year rise as Ryanair, Major League Baseball and 21st Century Fox join its list of customers Continue Reading
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News
26 Jul 2018
Large organisations less confident over cloud security compared to smaller businesses
A study has found larger enterprises are not as confident as smaller businesses about the security of their data in the public cloud Continue Reading
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Blog Post
26 Jul 2018
UK should worry if digital products become part of the global trade and tariff debate
Amid the global debate about trade tariffs, prompted by US president Donald Trump’s unorthodox economic policies, it’s little remarked that the digital economy is largely untouched by the ... Continue Reading
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Feature
26 Jul 2018
An IT operating model for the digital age
Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal Continue Reading
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News
25 Jul 2018
Government outsourcing at a crossroads, says PAC report
The government needs to change the market that supplies it with services through better contracting practices if it is to achieve anything beyond lowest price, according to a PAC report Continue Reading
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News
25 Jul 2018
Australian energy sector caught in security catch-22
With regulators unwilling to accept security investments that would lead to higher tariffs, there is a chance that Australia’s National Energy Market could face increased cyber risks Continue Reading
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News
24 Jul 2018
Nordnet drops AI assistant while SEB deepens collaboration
One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software Continue Reading
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News
23 Jul 2018
Marks and Spencer to invest in startups as part of retail partnership with Founders Factory
Marks and Spencer is continuing its efforts to digitally transform its business by starting an investment partnership for startups Continue Reading
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News
23 Jul 2018
Commerzbank creates Hadoop-based platform for business-critical insights
German bank creates an entire new department to build and support a platform to provide business-critical insights Continue Reading
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News
20 Jul 2018
Cambridge students offered chance to win £10,000 to develop innovative tech ideas at Trinity College
Cambridge University under and postgraduates are now able to apply for a competition to win £10,000 and the chance to develop their tech ideas at the Bradfield Centre Continue Reading
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Opinion
20 Jul 2018
Why #techmatters – the challenge for everyone in the UK tech community
The UK technology sector faces unprecedented challenges – and opportunities – but we must never lose sight of the fact that it exists to make people’s lives better Continue Reading
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News
20 Jul 2018
Matt Hancock to promise £487m for NHS tech
In his first speech as health secretary, Matt Hancock will continue to fly the flag for digital Continue Reading
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News
19 Jul 2018
Heathrow flights grounded by IT failure
Aircraft unable to take off at airport following failure of an IT system at one of BA's suppliers, that even led to the temporary closure of the control tower Continue Reading
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News
18 Jul 2018
Global trading infrastructure firm opens office in Ireland because of Brexit
Financial services firms are attracted to Ireland as the UK prepares to leave the EU, leading to the creation of IT jobs in the Emerald Isle Continue Reading
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News
13 Jul 2018
Microsoft warns if an email is being sent out of office hours
When Blackberry introduced mobile email, it made everyone permanently connected to work. Now, Microsoft wants to curb this Continue Reading
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News
13 Jul 2018
How Singapore’s MyRepublic hones its IT chops
MyRepublic’s CIO shares how the company’s IT strategy has enabled the internet service provider to spread its wings into new markets Continue Reading
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Opinion
11 Jul 2018
Mind your drone business
Amazon is just the tip of the iceberg – companies are pouring hundreds of millions into the development of commercial drones Continue Reading
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News
10 Jul 2018
UK falling behind European competition in efforts to produce powerhouse tech companies
Several European-based tech companies are on the way to competing with major US and Chinese counterparts, although the UK is falling behind in this race Continue Reading
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News
06 Jul 2018
Public looks to push innovative technologies in public sector with accelerator programme
Public is aiming to drive innovative services in the public sector by selecting its next startup accelerator cohort Continue Reading
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News
05 Jul 2018
UK labour market could be harmed by private sector roll-out of IR35 reforms, consultancy warns
As the government continues to consult on extending the IR35 reforms to the private sector, research suggests contractors will not take kindly to the move Continue Reading
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News
05 Jul 2018
UK leads Europe’s tech startup scene over five years, research shows
Tech leads the way as UK shows 5% growth in startups across all industries Continue Reading
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Feature
05 Jul 2018
DevOps done right: Securing grassroots support for a top-down DevOps enterprise push
As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates Continue Reading
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News
04 Jul 2018
Alibaba Cloud looks to drive its technology ecosystem with startup innovation contest
Alibaba Cloud is hosting its next Create@Alibaba contest as it looks for innovative products from startups Continue Reading
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News
03 Jul 2018
New thinking from tech startups could help solve construction project issues
Three startups shortlisted to join ConstrucTech accelerator to work on innovative technologies to reduce project delays and overspend Continue Reading
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News
02 Jul 2018
Case study: Logistics firm GWC moves from paper to digital HR in three months
Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
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News
01 Jul 2018
Australian government grappling with digital transformation woes
Digital transformation in Australia’s public sector has been beset by soaring rhetoric and vague aspirations by government, a new report reveals Continue Reading
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News
28 Jun 2018
Supercomputing Wales partners with Atos and Dell to bring HPC to universities
Deal will bring high-performance computing to four universities to drive research across various sectors Continue Reading
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News
27 Jun 2018
Technology key to keeping staff happy
Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading
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News
26 Jun 2018
GDS is trying to democratise digital, says Cunnington
GDS boss Kevin Cunnington offers departments help with Brexit and says GDS is working to solve the “hardest problems”, as well as mapping innovation across government Continue Reading
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News
26 Jun 2018
Volkswagen Financial Services UK aims to accelerate innovation with tech startup programme
Automobile manufacturer Volkswagen is running its next Startup Battlefield programme, building on the success of its 2017 Portuguese accelerator Continue Reading
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News
22 Jun 2018
BEIS and DfE not addressing Brexit impact on Stem skills, says PAC
A Public Accounts Committee report has raised concerns that government departments are not doing enough, quickly enough, to understand how Brexit will affect the supply of science, technology, engineering and maths skills in the UK Continue Reading
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News
22 Jun 2018
Surge in number of women in IT contracting roles
The number of women taking IT contractor roles has increased by nearly a quarter in the past year Continue Reading
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News
22 Jun 2018
Brexit-induced immigration law shake-up ‘could spur tech startup growth’
By rebuilding immigration laws after it leaves the EU, the UK could make it easier for foreign workers to get visas and join startups, House of Lords committee hears Continue Reading
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News
21 Jun 2018
HR projects are leading company moves to digital tech, say business leaders
Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations Continue Reading
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Blog Post
21 Jun 2018
The external workforce: are you realising its full value?
This is a guest blogpost by Mikael Lindmark, a senior vice president at SAP Fieldglass As CIOs and other executives across enterprises turn to contractors, freelancers and other external workers to ... Continue Reading
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News
20 Jun 2018
CIO interview: Mike Young, Centrica
We speak to the CIO whose CEO recently met with the head of Microsoft to talk about strategy Continue Reading
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
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Opinion
20 Jun 2018
Why software giants are failing
Oracle’s latest financial results illustrate that the core businesses of many of the software behemoths of the past are under strain Continue Reading
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News
19 Jun 2018
Debit card payments surpassed cash for first time in 2017
For the first time, UK customers used debit cards to make more payments than cash in 2017, a change which has come a year earlier than expected. Continue Reading