Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
16 Jul 2024
Finnish tech sector opposes government’s immigration reforms
The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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News
06 May 2016
Swedbank boosts customer service with a virtual assistant
Nuance Nina will offer basic frontline support for online customers Continue Reading
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E-Zine
06 May 2016
CW ANZ: May 2016
The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading
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E-Zine
06 May 2016
CW ASEAN: May 2016
The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading
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News
04 May 2016
Shell the latest multinational to insource IT offshore
Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India Continue Reading
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News
04 May 2016
Most Influential Women in UK IT 2016: Entrants to the Hall of Fame
Computer Weekly recognises more great women’s lifetime achievements in its Most Influential Women in UK IT Hall of Fame Continue Reading
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E-Zine
03 May 2016
How high-speed rail is accelerating innovation
In this week’s Computer Weekly, we find out how HS2, the UK’s planned high-speed railway, is developing its IT from scratch and as a long-term project is also having to predict the future. We hear from DevOps experts who try to bust some of the myths around continuous software delivery. And our latest buyer’s guide analyses graph databases – the technology that links relations between datasets. Read the issue now. Continue Reading
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News
29 Apr 2016
Tech-savvy Asean populations shake up enterprise IT, says AIA CTO
A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading
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News
28 Apr 2016
Interview: Alistair Duggin, head of accessibility, Government Digital Service
GDS’s head of accessibility, Alistair Duggin, aims to help government departments design digital services that are accessible to everyone Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
26 Apr 2016
Interview: Janet Hughes, Gov.uk Verify programme director, GDS
As the Government Digital Service prepares to go fully live with its identity assurance service Gov.uk Verify, Computer Weekly speaks to programme director Janet Hughes Continue Reading
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E-Zine
26 Apr 2016
The high-tech travel future for Heathrow
In this week’s Computer Weekly, we talk to the CIO of Heathrow Airport, the UK’s busiest air transport hub, about future technology plans and the innovations transforming travel for passengers. We look at the opportunities for utility companies from better use of operational data analytics. And we find out how IT apprenticeship schemes are helping to bridge the digital skills gap, with a visit to Accenture’s Newcastle base. Read the issue now. Continue Reading
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News
21 Apr 2016
GCHQ told analysts to assume surveillance 'bulk data' is legal
Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers Continue Reading
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News
21 Apr 2016
Singapore online grocer RedMart uses cloud ERP to drive growth
Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth Continue Reading
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E-Zine
19 Apr 2016
The hunters who prey on cyber criminals
In this week’s Computer Weekly, we talk to the hunters – a new breed of security expert that proactively hunts down cyber attackers before they can strike. We visit Silicon Valley to meet some of the up-and-coming startups in data analytics and business intelligence. And we hear from IT leaders about the people, process and cultural aspects of managing digital transformation. Read the issue now. Continue Reading
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News
18 Apr 2016
CIO interview: Gerard Spans, Arcadis
The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role Continue Reading
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News
15 Apr 2016
Israeli volunteers ready their cyber defences as Anonymous affiliates attack
Every April, Israel braces itself for an onslaught from pro-Palestinian hackers, but the occupants of a small conference room in Tel Aviv stand in their way Continue Reading
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News
15 Apr 2016
Australian universities increase IT spending well above global average
Australian universities are increasing their IT spending as they improve learning and operational efficiency Continue Reading
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News
14 Apr 2016
NHS England shares results of trusts' digital maturity self-assessments
Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment Continue Reading
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News
12 Apr 2016
UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge
Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution Continue Reading
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News
08 Apr 2016
CIOs lack faith in IT’s ability to meet digital demands of business
VCE research suggests IT departments lack confidence in their ability to meet the digital demands of their organisation Continue Reading
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News
08 Apr 2016
Interview: GDS CTO Liam Maxwell and deputy CTO Andy Beale
Government Digital Service’s Liam Maxwell and Andy Beale talk about the service’s future, its relationship with departments, tactical outsourcing extensions and lessons learned Continue Reading
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News
06 Apr 2016
Local Digital Coalition to advance local government digital projects
Organisation takes over from Department for Communities and Local Government’s local digital programme with the aim of delivering joined-up local services Continue Reading
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E-Zine
05 Apr 2016
Seven steps to digital leadership
In this week’s Computer Weekly, we look at the key characteristics of successful leaders as digital transformation becomes a business priority. We examine Microsoft’s plans for exploiting the internet of things and the role of its Azure cloud platform. And we look back at British IT history after WW2 as the first part of our new series of articles for Computer Weekly’s 50th anniversary celebrations. Read the issue now. Continue Reading
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News
31 Mar 2016
DDoS attacks on universities normally performed by “disgruntled” students or employees
The majority of distributed denial of service attacks on universities are made by students or employees, says the head of infrastructure services at the University of London Continue Reading
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News
31 Mar 2016
Businesses should help shape graduates, says Hitachi Data Systems COO
Lynn Collier, COO of Hitachi Data Systems, wants businesses to collaborate with educational institutions to ensure young people gain the right skills Continue Reading
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News
29 Mar 2016
Dell offloads services arm to fund EMC acquisition
Dell dumps its services business as it gets ready to take over EMC Continue Reading
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News
24 Mar 2016
The dawn of managed services in the Middle East
Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies Continue Reading
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News
24 Mar 2016
CIO interview: Martin Uudelepp, Fonus Group
The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot” Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading
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News
23 Mar 2016
Danish utility NRGi goes offshore for IT platform transformation
Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition Continue Reading
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News
23 Mar 2016
GDS preps guidance for third-party suppliers to deliver 'government as a platform'
Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP) Continue Reading
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E-Zine
22 Mar 2016
How cloud keeps train passengers informed in a storm
In this week’s Computer Weekly, we find out how UK National Rail Enquiries looked to cloud technology after its popular travel information service was overwhelmed by bad weather. We analyse telecoms regulator Ofcom’s review of the broadband market and examine the future for BT’s Openreach division. And top CIOs share their tips on how best to use internal staff and external partners to bridge the skills gap. Read the issue now. Continue Reading
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News
21 Mar 2016
Britain to pay billions for monster internet surveillance network
New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading
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News
18 Mar 2016
PAC disappointed by Major Projects Authority’s lack of impact
The Public Accounts Committee is concerned that the newly formed Infrastructure and Projects Authority will weaken project scrutiny and become a “champion for government projects” Continue Reading
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News
18 Mar 2016
CIO interview: Stuart Birrell, Heathrow Airport
Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading
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News
17 Mar 2016
CIO interview: Charlotta Nyström, Kemira
Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job Continue Reading
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News
16 Mar 2016
Rolls-Royce cloud HR project will pay for itself in two years
HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system Continue Reading
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News
16 Mar 2016
Atom Bank to offer artificial intelligence-based customer support
Digital bank is integrating AI into its mobile banking app for customers to access support Continue Reading
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News
15 Mar 2016
Met Police cancels command and control system contract with Northrop Grumman
The Met Police command and control system contract with Northrop Grumman has been cancelled as there is “no prospect of a finished product being delivered” in time Continue Reading
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Feature
07 Mar 2016
Co-ordinate outsourced services with Siam
We look at the practical considerations of implementing an effective service integration and management strategy Continue Reading
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News
03 Mar 2016
Why are big government IT projects still going wrong?
The rural payments programme has again been in the spotlight over its failures, continuing the trend of government IT programmes being noted not for their success, but rather the opposite Continue Reading
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News
02 Mar 2016
GDS hindered delivery of rural payments programme, says PAC
The rural payments programme was a “Whitehall fiasco” with too much focus on the digital front end, says the public accounts committee (PAC) Continue Reading
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Feature
01 Mar 2016
Datacentre heat reuse: Why aren’t more operators doing it?
With the datacentre industry’s sustainability habits coming under increasingly close scrutiny, we find out why operators are not rushing to reuse their waste heat Continue Reading
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News
29 Feb 2016
CIO interview: Anders Candell, Stora Enso
CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology Continue Reading
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News
29 Feb 2016
Norfolk County Council on the hunt for ICT boss
The council is looking for a head of ICT and information management to drive its transformation programme, with a potential salary of up to £115,000 Continue Reading
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Photo Story
26 Feb 2016
FDM everywoman in technology awards 2016 winners
The everywoman in technology awards, sponsored in 2016 by FDM, are designed to showcase many of the great women working in science, technology, engineering and maths (Stem) careers. Continue Reading
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E-Zine
23 Feb 2016
Surviving broadband failure
In this week’s Computer Weekly, after the recent BT broadband outage, we examine the options to keep your communications in place in the event of a failure, to ensure business continuity. We look at the prospects for the OpenStack open source cloud platform in the enterprise. And we see how Ireland is making progress on delivering a digital health service. Read the issue now. Continue Reading
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News
18 Feb 2016
CIO interview: Nick Hopkinson, Devon Partnership NHS Trust
NHS trust’s CIO aims to deliver digital technology that helps clinicians spend more time with patients Continue Reading
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News
17 Feb 2016
BBC Three moves online-only as broadcaster embraces digital audience
The BBC channel aimed at younger viewers, BBC Three, broadcast its last night as a TV channel before moving to online-only viewing Continue Reading
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News
17 Feb 2016
HMRC shares details of IT transformation plans
HM Revenue & Customs has published its IT strategy outlining how it plans to transform its IT estate by taking a platform approach, moving to virtual infrastructure and cloud-based services Continue Reading
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News
16 Feb 2016
Mobile apps could put an end to ‘hated’ staff appraisals
Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016 Continue Reading
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E-Zine
16 Feb 2016
How AstraZeneca saved $350m by insourcing IT
In this week’s Computer Weekly, we talk to pharmaceutical giant AstraZeneca to find out why it brought its outsourced IT back in-house, and how it saved $350m per year as a result. As the data protection debate rages around Europe, we ask if the new EU/US Privacy Shield agreement will protect citizens’ data. And we examine the relative merits of datacentre colocation and the cloud. Read the issue now. Continue Reading
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News
15 Feb 2016
Telstra is transforming Australian IT infrastructure
Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces Continue Reading
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News
12 Feb 2016
Interview: Cabinet Office minister Matt Hancock on digital government
The government’s minister for digital reform talks about creating a Digital Leadership Academy, learning valuable lessons, and his love for open data Continue Reading
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News
11 Feb 2016
CIOs must start planning for 5G today, says 451 Research
A report from analysts at 451 Research urges businesses to start preparing their technology for 5G mobile networks ahead of deployment Continue Reading
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News
11 Feb 2016
CDOs lack organisational design experience, says Gartner
Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options Continue Reading
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News
11 Feb 2016
CW500: Skills, changing roles and cloud among key trends for CIOs in 2016
At Computer Weekly’s first CW500 meeting of 2016, CIOs gathered to discuss the role of the CIO, business change, cloud uptake and skills Continue Reading
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E-Zine
10 Feb 2016
CW Nordics: February 2016
The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively. Continue Reading
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News
10 Feb 2016
Insurance giant RSA announces another outsourcing deal
Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture Continue Reading
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News
10 Feb 2016
Marks & Spencer appoints new chief digital officer
Marcus East leaves role as head of e-commerce at Apple to become CDO at retail chain Continue Reading
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News
10 Feb 2016
AstraZeneca IT insourcing exceeds expectation
The man heading up AstraZeneca’s project to insource its IT updates Computer Weekly on progress and explains the early benefits being reaped Continue Reading
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News
09 Feb 2016
Flexible working good for profit, productivity and reputation, says Vodafone
A report conducted for mobile operator Vodafone indicates the scale of acceptance of flexible and mobile working practices Continue Reading
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Feature
08 Feb 2016
What are containers and microservices?
Independently deployable bits of code can be used to build agile applications. We look at some of the main players Continue Reading
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News
08 Feb 2016
Post Office faces group litigation over Horizon IT as subpostmasters fund class action
Subpostmasters who claim to have been wrongly convicted of fraud take the Post Office to court after getting the funds for a group action Continue Reading
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News
08 Feb 2016
CIO interview: Johan Kestens, ING Belgium
ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading
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News
02 Feb 2016
Women should worry less about not having tech background when going into Stem
Panellists at Tomorrow’s Tech Leaders Today conference claim women don’t need a technical background to build a career in the technology industry Continue Reading
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News
27 Jan 2016
CIO interview: Jo De Vliegher, Hydro
The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading
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News
25 Jan 2016
Alstom outsources IT transformation to HCL Technologies
Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading
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E-Zine
21 Jan 2016
CW Europe - January 2016
This month, CW Europe looks in-depth at an issue that is set to affect people across all 28 European Union member states – the abolition of mobile roaming charges, set for mid-2017. Continue Reading
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News
20 Jan 2016
NHS 24 admits ‘systematic failure’ of £117m IT project
NHS 24 has admitted that a “systematic failure around project governance” was the cause of its major IT transformation project disaster Continue Reading
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News
20 Jan 2016
CIO interview: Janne Aalto, Finnish telco DNA
When Finnish telco DNA wanted to transform its business, it made startup consultant Janne Aalto its CIO to lead the move to lean and agile Continue Reading
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News
19 Jan 2016
Offshoring IT services: Beyond the usual suspects
India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world Continue Reading
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Opinion
15 Jan 2016
Robots will transform, not replace, human work
Claims that robots will steal our jobs are commonplace – but humans will find themselves working side by side with robots, rather than being replaced by them Continue Reading
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News
15 Jan 2016
CIO interview: Kari Saarikoski, Finnair
Finnair is on a digital transformation journey and the airline’s CIO is changing the IT department as it progresses Continue Reading
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News
14 Jan 2016
Gatwick Airport’s Community App keeps everyone better informed
Gatwick’s head of IT commercial, Abhilash Chacko, explains the airport’s latest internal communications innovation Continue Reading
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News
07 Jan 2016
Mixed prospects for IT spending in Europe
Europe’s economies have varying expectations for IT spending over the next couple of years as the global market sees moderate growth Continue Reading
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News
06 Jan 2016
CIO interview: Mats Hultin, Saab Group
Saab Group's CIO talks to Computer Weekly about the huge challenge of integrating 40 separate IT organisations into one Continue Reading
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Feature
05 Jan 2016
Interview: James Bamford on surveillance, Snowden and technology companies
Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading
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News
29 Dec 2015
CIO interview: Chris Hewertson, CTO at hotel group GLH
Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading
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News
23 Dec 2015
BBC CTO Matthew Postgate to head up technology division
Matthew Postgate, chief technology officer of the BBC, will take on a different role in April 2016 leading a new division for the firm Continue Reading
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News
21 Dec 2015
The CW500 Club in 2015
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers about the latest trends and technologies, and to discuss the challenges they face. Here, we present the coverage of all the 2015 CW500 events, including articles and video interviews. Continue Reading
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News
08 Dec 2015
National roll-out of Universal Credit digital service to begin in May 2016
The Universal Credit digital service will be rolled out to five job centres a month from May 2016, says the Department for Work and Pensions Continue Reading
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E-Zine
08 Dec 2015
The most influential people in UK IT 2015
In this week’s Computer Weekly, we announce our sixth annual UKtech50 list of the 50 most influential people in UK IT, and talk to this year’s winner – BT chief executive Gavin Patterson, about the challenges facing the telecoms giant in 2016. Also, we find out how the genomics industry is pushing big data technology to its limits. Read the issue now. Continue Reading
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News
03 Dec 2015
Home Office e-Borders programme costs to reach £1.1bn by 2019, says NAO report
The failed e-Borders programme has cost £830m to date, with a further £275m projected costs before the Home Office produces new systems in-house, due to go live in 2019 Continue Reading
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News
03 Dec 2015
Workday ringfences support in Europe after Safe Harbour ruled unsafe
US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data Continue Reading
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E-Zine
01 Dec 2015
Balancing speed and risk in IT projects
In this week’s Computer Weekly, as IT leaders face boardroom pressure to roll out IT projects ever more quickly, we examine how to do that without running unacceptable risks. Michael Dell talks about how he sees the future for his company when it buys EMC in the largest IT acquisition in history. And we hear from IT chiefs about the challenges of implementing DevOps. Read the issue now. Continue Reading
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News
01 Dec 2015
CIO interview: Jesper Riis, DSV
IT plays a business-critical role at Danish logistics and transportation company DSV. CIO Jesper Riis tells Computer Weekly about his current challenges Continue Reading
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News
01 Dec 2015
Rural payments problems led to 40% increase in costs, says NAO report
Inappropriate behaviour and too much focus on IT procurement led to rural payments programme costs spiralling to 40% over budget, says National Audit Office report Continue Reading
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News
30 Nov 2015
What type of CIO do you want to be?
There are three types of CIO, a major global research study has revealed. Which type would you like to be – trusted operator, change instigator or business co-creator? Continue Reading
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News
27 Nov 2015
CIO interview: Abhilash Chacko, head of IT commercial, Gatwick Airport
Airport’s head of IT commercial seeks to abandon old ways of thinking and collaborate with airlines to use technology to improve the passenger experience Continue Reading
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News
27 Nov 2015
How to avoid an innovation credibility crash
Among the innovation challenges a head of IT will face is how to introduce a digital initiative without losing face Continue Reading
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News
27 Nov 2015
Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure
Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project Continue Reading
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News
27 Nov 2015
TUI develops apps to keep in touch with holidaymakers all year
Travel group plans to create mobile apps for holidaymakers to ask questions, book excursions and potentially plan their next trip Continue Reading
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News
26 Nov 2015
How to offset Oracle costs when preparing a move to the cloud
Savvy IT departments can mix and match support contracts as they negotiate with Oracle on a Fusion upgrade Continue Reading
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News
25 Nov 2015
How the CIO can get on message
Microsoft talks of a beautiful experience. Rackspace says it's fanatical about support. Marketing fluff? Or is there a lesson for CIOs? Continue Reading
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News
20 Nov 2015
CIO interview: Lone Bundgaard, Coloplast
IT development head at Danish medical products and services company plays core role in major change to how the company engages with its customers Continue Reading
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News
19 Nov 2015
Fujitsu UK CEO calls for more Stem on TV
Fujitsu’s UK and Ireland CEO Regina Moran argues for promoting science, technology, engineering and maths (Stem) subjects and careers in the mainstream media Continue Reading
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E-Zine
19 Nov 2015
CW Nordics – November 2015 Edition
IT is becoming more important to businesses, in part due to the digital revolution, and the women and men who lead IT are now increasingly coveted. Continue Reading
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Feature
16 Nov 2015
Acquire new skills for technology management
The age of the customer requires organisations to focus on both the business technology and IT agendas Continue Reading
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News
11 Nov 2015
Placing unemployed women in the IT industry could solve skills gap, says Martha Lane Fox
Speaking at the Microsoft Future Decoded event in London, Martha Lane Fox said giving unemployed women digital skills and IT jobs could solve the skills gap Continue Reading