Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
13 May 2024
Norway bolsters digital transformation drive
Norway’s government backs digital transformation with major capital investment this year Continue Reading
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News
02 Apr 2024
Finnish industrial groups launch AI and robotics ventures
Industrial companies across a broad range of sectors in Finland are applying artificial intelligence to their operation Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
26 Aug 2015
CIO interview: Elisabeth Stjernstoft, Apoteket
When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading
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Opinion
25 Aug 2015
Life’s a breach: How to handle the press after a hacking attack
Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading
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News
20 Aug 2015
CIO interview: Emil Dahlin, Svevia
Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading
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News
16 Aug 2015
Mobile phone users at risk as hackers bug and track victims
An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading
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News
13 Aug 2015
Interview: Government digital chief Mike Bracken – why I quit
Mike Bracken, the outgoing director of the Government Digital Service, talks exclusively to Computer Weekly about his departure from Whitehall Continue Reading
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News
12 Aug 2015
Mike Bracken: I turned down an increase in GDS budget
Outgoing government digital chief says he rejected the chance of extra funding and that his platform strategy is still on the table Continue Reading
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News
11 Aug 2015
Hootsuite moves social media management toolkit to IBM Softlayer cloud
Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading
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News
05 Aug 2015
HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end
HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT Continue Reading
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News
30 Jul 2015
BT Group's first-quarter results buoyed by superfast broadband and mobile demand
BT Group's first-quarter results highlight successes in superfast broadband and mobile divisions, but analyst warns of challenging times to come Continue Reading
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News
23 Jul 2015
Software project will save Ford tens of millions a year in car repair bills
Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading
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News
14 Jul 2015
CIO interview: Mattias Forsberg, Systembolaget
Systembolaget CIO Mattias Forsberg says IT and business need to have a relationship of co-operation and expects every successful IT project to include some pain Continue Reading
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News
09 Jul 2015
CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution
The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work Continue Reading
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Feature
08 Jul 2015
Still running Windows Server 2003? Don’t panic
Many organisations are facing the prospect of running Windows 2003 server unsupported. Where do you go from here? Continue Reading
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News
08 Jul 2015
Rolls-Royce signs up to supercomputing on-demand from HPC Midlands
Rolls-Royce is the first company to sign up to a supercomputing brokerage scheme, giving it access to £60m worth of high-performance computing Continue Reading
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News
30 Jun 2015
Windows Server 2003 end of support: Five options to choose from
Support for Microsoft Windows Server 2003 ends in July. Should you upgrade to a newer version of the operating system or choose an alternative? Continue Reading
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News
24 Jun 2015
Box ties up with IBM to boost enterprise credibility and global reach
IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading
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News
24 Jun 2015
IT professionals give Windows 10 Start button the thumbs up
A survey of European and North American IT professionals has found that the return of the Start button is the most enticing feature in Microsoft's latest operating system Continue Reading
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News
23 Jun 2015
Pharmaceutical companies use BPM to cut cost of clinical trial drugs
Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading
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News
19 Jun 2015
Legacy systems holding back 90% of businesses
Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading
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News
19 Jun 2015
CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business
The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading
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News
17 Jun 2015
Royal Bank of Scotland goes back to 1970s values with big data
RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading
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Blog Post
15 Jun 2015
Hello computer. Wanna talk dirty?
The Turing Test is a famous challenge to computer scientists to create an artificial intelligence machine that is so convincing people believe they are talking to a real human being. Meanwhile, it ... Continue Reading
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News
09 Jun 2015
Boots cuts 700 jobs in bid to restructure and improve tech
Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations Continue Reading
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News
09 Jun 2015
Case study: What the enterprise can learn from Etsy's DevOps strategy
Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading
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Opinion
08 Jun 2015
The top 10 myths about agile development
Examining some of the most common misconceptions in the growing field of agile software development Continue Reading
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News
29 May 2015
Computer Weekly European User Awards 2015 shortlist
Find out who made the Computer Weekly European User Awards 2015 shortlist Continue Reading
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News
29 May 2015
A tale of two boxes: Choosing between Box and Dropbox
Box and Dropbox are in the content and collaboration business, but the two cloud services have taken very different approaches Continue Reading
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News
20 May 2015
Government cloud adoption hit by ongoing legacy tech investments
IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption Continue Reading
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News
12 May 2015
Former nurse’s career blighted after blowing whistle on IT problems
Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading
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Feature
25 Apr 2015
Bill Binney, the ‘original’ NSA whistleblower, on Snowden, 9/11 and illegal surveillance
Always a patriot: Computer Weekly talks to Bill Binney, the senior NSA official who blew the whistle before Edward Snowden Continue Reading
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News
22 Apr 2015
Zurich Insurance turns to augmented reality to train 10,000 managers
The £74bn turnover company aims to harness the capabilities of augmented reality to train 10,000 employees in 170 countries Continue Reading
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News
02 Apr 2015
Foods manufacturer ConAgra expects to save $5m a year with data analytics
Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading
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News
27 Mar 2015
Talk Talk moves HR systems to cloud
Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
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Photo Story
23 Mar 2015
IT priorities 2015: How will IT decision makers spend this year's budget?
The 2015 Computer Weekly/TechTarget IT priorities survey has examined the investment plans of IT managers in the UK and Europe in 2015 Continue Reading
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Photo Story
19 Feb 2015
Windows 10 Build 9926: A first look
We install and test-drive the latest build of Windows 10, which introduces desktop Cortana and Continuum for moving the GUI across devices Continue Reading
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News
09 Feb 2015
The more IT changes, the more technology issues remain the same
In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little Continue Reading
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News
06 Feb 2015
Former Lloyds bank and Barclays CIO Darryl West joins HSBC
HSBC has appointed Darryl West, who left Barclays in December, as CIO Continue Reading
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News
06 Feb 2015
Symantec continues cloud investment in spite of poor Q3 results
Symantec has reported third quarter 2015 revenue of $1.64bn, a drop of 4% compared with $1.70bn over the same period in 2014 Continue Reading
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E-Zine
05 Feb 2015
CW Europe – February 2015 Edition
This issue of CW Europe looks at the results of the 2015 IT Priorities report, which questioned more than 1,000 technology professionals worldwide to reveal how IT departments are finally starting to shake off the effect of the 2008-2009 recession. But some regions are recovering at a faster pace than others. Continue Reading
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Feature
04 Feb 2015
Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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News
29 Jan 2015
Microsoft gets a step closer to Office everywhere with Office on Android
Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released Continue Reading
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Blog Post
22 Jan 2015
Mobile phones a waste of time
While many people are obsessed with their mobile phones and never put them down for a minute, research shows that for many others they are just a waste of time. In fact, the average Brit will spend ... Continue Reading
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News
07 Jan 2015
Oracle will lose out unless it changes its software licensing
In an open letter, Campaign for Clear Licensing highlights the risk to Oracle’s future earnings due to aggressive licensing Continue Reading
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News
05 Jan 2015
Deal between RBS and CA over IT failure will remain secret
The details of the financial settlement between RBS and CA Technologies in relation to a massive IT failure will remain secret Continue Reading
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News
17 Dec 2014
US interception in the EU faces new legal challenges
US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries Continue Reading
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News
10 Dec 2014
Why MPs lost faith in the Post Office's IT investigation, but vowed to fight on
A group of 140 MPs has removed its backing for a Post Office scheme to redress subpostmasters' grievances over alleged false accounting Continue Reading
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News
08 Dec 2014
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading
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E-Zine
08 Dec 2014
The most influential people in UK IT 2014
In this week's Computer Weekly, we unveil the 50 most influential people in UK IT for 2014, and interview the winner of our UKtech50 list, Unilever's global CIO, Jane Moran. We examine how Cisco is responding to software-defined networking. And we hear from IT chiefs successfully implementing identity and access management. Read the issue now. Continue Reading
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Photo Story
04 Dec 2014
Computer Weekly's UKtech50 event 2014
Computer Weekly hosted its annual UKtech50 countdown event on 3rd December 2014. This year Jane Moran, CIO of Unilever took away the award for the most influential person in UK IT. Here are some photos from the day Continue Reading
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Photo Story
04 Dec 2014
UKtech50 2014 - The most influential people in UK IT
Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT - the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy Continue Reading
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News
03 Dec 2014
UKtech50 2014 - The most influential people in UK IT
Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT Continue Reading
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Photo Story
03 Dec 2014
Computer Weekly UKtech50: Rising Stars 2014
Chosen by the Computer Weekly team from people we’ve met over the past 12 months, here are our five rising stars of 2014 Continue Reading
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News
02 Dec 2014
Innocent Drinks: Why the UK is the best place for startups
Innocent Drinks co-founder, Richard Reed, says the UK is the best place for a startup company Continue Reading
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News
27 Nov 2014
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers. Continue Reading
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News
25 Nov 2014
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services Continue Reading
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E-Zine
24 Nov 2014
Networking keeps Heathrow flying high
In this week’s Computer Weekly, we go behind the scenes at Heathrow Airport’s new Terminal 2 to see the innovative network supporting operations. We visit the secret location of AT&T’s global internet disaster recovery centre. And we assess the risks for HM Revenue & Customs in moving off its IT outsourcing mega-deal. Read the issue now. Continue Reading
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News
19 Nov 2014
Asda opens technology centre in Leeds
Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers Continue Reading
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
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E-Zine
10 Nov 2014
Migrating away from Windows Server 2003
In this week’s Computer Weekly, as Microsoft prepares to end support for the popular Windows Server 2013 operating system, we assess the risk for organisations that fail to migrate in time. We hear from IT leaders delivering benefits from enterprise social media use to improve staff collaboration. And we look at criticisms from Oracle users about the supplier’s software licensing practices. Read the issue now. Continue Reading
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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Feature
30 Oct 2014
How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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News
28 Oct 2014
Lloyds Banking Group confirms 9,000 job cuts and digital investment
Lloyds Banking Group has confirmed it will cut 9000 jobs and close around 150 branches to focus more on its digital strategy Continue Reading
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E-Zine
27 Oct 2014
Securing critical industrial systems
In this week’s Computer Weekly, we examine the security threats to the industrial control systems that power the UK’s critical national infrastructure, and ask what can be done to better protect them. We look at the key considerations when choosing an infrastructure as a service supplier. And we compare six of the top hybrid flash array products from the leading storage hardware providers. Read the issue now. Continue Reading
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Feature
22 Oct 2014
Interview: Ed Vaizey MP talks digital economy and digital skills
Minister for the digital economy Ed Vaizey discusses his new role and the future of digital policy Continue Reading
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News
21 Oct 2014
Why Shell, BP and PwC teamed up to launch platform-neutral IT4IT Forum
Lack of IT integration and workload interoperability is pushing enterprises such as Royal Dutch Shell to collaborate with IT providers to develop standards Continue Reading
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E-Zine
20 Oct 2014
Managing digital projects
In this week’s Computer Weekly, we examine the project management challenges for IT teams that are building digital, agile systems. We look at the growing importance of user experience testing driven by mobile app development. We assess the main products in the scale-out NAS market for storage. And Intel’s CIO talks about managing IT at the world’s largest chip manufacturer. Read the issue now. Continue Reading
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News
15 Oct 2014
CIOs fear poor cloud investment is making businesses uncompetitive
CIOs and CFOs fear their enterprises are missing revenue opportunities due to poor cloud strategies Continue Reading
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News
13 Oct 2014
Embedded SIMs key to unlocking internet of things
GSMA’s eUICC Embedded SIM Specification will help M2M communications and the IoT become mainstream, say analysts Continue Reading
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News
10 Oct 2014
Symantec splits storage and security
Symantec is splitting its storage and security business, following just days after HP announced its split Continue Reading
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News
08 Oct 2014
Tim Berners-Lee: Data sharing needs accountability
The question of how much data an individual should share was a key theme of Tim Berners-Lee's keynote at IP Expo Continue Reading
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News
08 Oct 2014
The challenges facing HP as it splits in two
HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT Continue Reading
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News
07 Oct 2014
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile Continue Reading
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News
07 Oct 2014
Engineering company rolls out talent management software across 17 countries
Meggitt is deploying cloud-based HR technology as it seeks to integrate 60 diverse business units into a multinational operation Continue Reading
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News
03 Oct 2014
Yes Bank adopts SunTec software suite
Indian private bank Yes Bank is using software from SunTec for revenue management and business assurance Continue Reading
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News
01 Oct 2014
Microsoft readies Windows 10 Technical Preview
Microsoft is today releasing a preview of Windows 10, the next version of the Windows desktop operating system Continue Reading
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Feature
24 Sep 2014
The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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Feature
23 Sep 2014
Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
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Opinion
11 Sep 2014
The digital CIO: ‘Fear of Google’ and the ethics of digital business
Could the big digital players be using their dominance by exerting unfair competition? Continue Reading
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News
10 Sep 2014
Research reveals the inner psychology of IT professionals
IT professionals are creative, flexible and strategic but can find it difficult to fit in with corporate culture, says psychology research Continue Reading
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News
08 Sep 2014
BP spends £2m developing apps to train business leaders
BP is scrapping online courses in favour of apps and portals that can deliver bite-sized information and training when it's needed Continue Reading
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
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News
28 Aug 2014
Government appoints former Credit Suisse CIO as deputy CTO
The government has appointed former Credit Suisse CIO Magnus Falk as its new deputy chief technology officer (CTO) Continue Reading
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News
19 Aug 2014
FT turns to cloud to manage advertising bookings
Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
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News
18 Aug 2014
CIO Interview: Hugh Fahy, CIO, Net-A-Porter
“I like to emphasis the ‘I’ bit in CIO,” says Hugh Fahy, chief information officer of the Net-A-Porter Group Continue Reading
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News
14 Aug 2014
UK recession benefits IT industry
A fifth of IT staff believe the UK recession has had a positive impact on the IT industry, according to Randstad Technologies Continue Reading
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News
08 Aug 2014
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned? Continue Reading
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News
25 Jul 2014
Bank of America: When software relationships turn sour
Tibco has filed a lawsuit alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT project Continue Reading
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E-Zine
14 Jul 2014
Time for an upgrade? Why you should buy IT now
In this week’s Computer Weekly, as competitive pressures and new technologies drive down IT prices, we find out why now is a great time to buy IT. We examine why going digital means a different approach to IT management. And we hear the latest best practices for improving your customer engagement with IT. Read the issue now. Continue Reading
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E-Zine
07 Jul 2014
The most influential women in UK IT 2014
In this week’s Computer Weekly, we reveal our annual list of the 25 most influential women in UK IT – female IT leaders making a difference to the digital economy. We look at how to integrate iPads into the corporate IT infrastructure. And we profile enterprise software upstart Workday as it challenges Oracle and SAP. Read the issue now. Continue Reading
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News
30 Jun 2014
The CIO Playbook – Innovation
Nicholas R. Colisto describes a comprehensive practical method to tap into your company's reservoir of innovation to solve real business problems in this extract from his book. Continue Reading
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News
30 Jun 2014
Managing the digital innovation process
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs who want to drive digital innovation in this presentation. Continue Reading
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News
30 Jun 2014
Realise Benefits from a Digital Strategy
Rob Lambert, visiting fellow at Cranfield School of Management, offers advice to CIOs on developing business cases and maximising the business value of digital technology projects. Continue Reading
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News
30 Jun 2014
Accelerating Digital Marketing
This study from CEB debunks the myths over the relationship between CIOs and CMOs and shows how CIOs can play a critical role in accelerating digital marketing. Continue Reading
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News
20 Jun 2014
Sourcing and integrating managed services
Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. Continue Reading
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News
20 Jun 2014
The Future of Corporate IT
This report from CEB looks at 5 key opportunities for IT to drive productivity and growth as digital technology changes the nature of the work environment. Continue Reading
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News
16 Jun 2014
Travel group Expedia aims to predict your holiday plans
Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans Continue Reading
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Feature
09 Jun 2014
Will silicon photonics replace copper cabling in mainstream datacentres?
Silicon photonics can increase bandwidth in servers, improve data transfer speeds and reduce complexity. But are datacentres ready for it? Continue Reading
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News
05 Jun 2014
UK airports lead move to cloud services
UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading
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E-Zine
05 Jun 2014
CW Europe – June 2014 Edition
Europe is on a quest for innovation, looking like it might even give California’s Silicon Valley a run for its money in a few years’ time. London’s Silicon Roundabout in Old Street may be smaller than Silicon Valley in size and reputation; however it is often featured on the list of top ten best cities to begin a startup company. Continue Reading