Managing IT and business issues
IT managers must also be business managers, and as such they need to be familiar with business issues that affect their organisation. In the boardroom, IT leaders need the knowledge and skills to communicate with the CEO and CFO and their peers, and to understand the needs of key business functions such as sales, marketing, finance, HR and production. We provide the tips and advice on managing IT and business issues.
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News
16 Jul 2024
Finnish tech sector opposes government’s immigration reforms
The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading
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News
02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading
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News
07 Jun 2017
Malaysia’s Cyberjaya to get smart city boost
Tipped as Malaysia's Silicon Valley, the Cyberjaya township will pilot a slew of smart city projects, including e-payments and mobile bus ticketing Continue Reading
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News
06 Jun 2017
Lloyds bank staff will move to IBM in outsourcing deal
About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement Continue Reading
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News
06 Jun 2017
Digital economy to contribute 7% of Australia’s GDP
Besides improving living standards, digital technologies could also lead to a resurgence of manufacturing in Australia Continue Reading
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E-Zine
06 Jun 2017
General Election 2017: Who gets the tech vote?
In this week’s Computer Weekly, as the UK votes for a new government in the 2017 general election, we examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now. Continue Reading
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Feature
01 Jun 2017
Why and how men in the technology industry have helped women progress
Many have argued gender parity will not happen in the technology industry without help from the top. Since the top is predominantly male, we’ve reached out to some of the men in the industry who are helping to drive tech equality Continue Reading
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News
31 May 2017
Hundreds of sub-postmasters have applied to join IT-related legal action since March
The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300 Continue Reading
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News
31 May 2017
Norwegian bakery chain gets the taste of mobile reporting
Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading
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News
26 May 2017
Swedish government agencies join IT spending benchmarking service
Government agencies in Sweden are using a tool by Apptio to help them gain a better understanding of IT costs Continue Reading
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E-Zine
23 May 2017
Global ransomware attack could be a security wake-up call
In this week’s Computer Weekly, we look at the global WannaCry ransomware attack that struck the NHS and spread across 150 countries – will it be the wake-up call that finally makes organisations take cyber security seriously? We find out how Moscow is leading the way in smart city digitisation. And our latest buyer’s guide examines customer experience management. Read the issue now. Continue Reading
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News
22 May 2017
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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E-Zine
15 May 2017
Political turmoil threatens global IT services sector
In this week’s Computer Weekly, we examine the threats to the global IT services sector caused by US president Donald Trump’s protectionist rhetoric, and by the UK’s planned departure from the EU. Home Office IT chief Sarah Wilkinson discusses the challenges of digital transformation in a large government department. And we find out how business leaders need to improve their digital skills. Read the issue now. Continue Reading
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News
10 May 2017
Nordic region competes for datacentre dominance
The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows Continue Reading
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News
09 May 2017
Highly skilled professionals at risk of being replaced by computers
Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading
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News
09 May 2017
Large UK businesses increasingly want CEOs to have IT background
More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading
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News
04 May 2017
Metropolitan Police to hit massive IT overspend
The Metropolitan Police Service is set to massively overspend on IT as it attempts to improve digital policing Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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E-Zine
02 May 2017
How to deal with data under GDPR
In this week’s Computer Weekly, we take an in-depth look at GDPR – the new EU General Data Protection Regulation - with only 12 months left for organisations to prepare for significant changes in data management. We hear how one firm is using machine learning to revolutionise online fashion retail. And we examine how CIOs can apply lessons from buying software to improve digital transformation. Read the issue now. Continue Reading
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
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News
26 Apr 2017
Infor to buy cloud BI company Birst
Infor is buying cloud analytics firm Birst in a move to bolster its cloud-first ERP orientation Continue Reading
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News
20 Apr 2017
How to ensure tech staff gain ‘essential soft skills’
Nottingham Trent University’s infrastructure services manager explains how she has made sure her technology team have the essential soft skills they need to support users Continue Reading
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News
20 Apr 2017
Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful
Banks face daily cyber attacks, many of which succeed in stealing data, research finds Continue Reading
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News
19 Apr 2017
How Dutch university quickly connected thousands of students to new learning management system
Dutch university TU Delft is replacing its legacy learning management system after 17 years Continue Reading
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News
19 Apr 2017
How Oracle tackles licensing discrepancies
The recent publication of court filings from a licence dispute case shows a catalogue of 'damaging' techniques the supplier used following an audit Continue Reading
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News
12 Apr 2017
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology
Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’ Continue Reading
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News
06 Apr 2017
IR35 reforms: Stakeholders warn of risk to public sector IT projects as contractors walk
With the IR35 reforms coming into force today, 6 April, contracting stakeholders warn of the widespread threat the changes pose to the delivery of public sector IT projects Continue Reading
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News
06 Apr 2017
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things
Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading
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News
05 Apr 2017
Middle East enterprises urged to embrace governance, risk and compliance
The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge. Continue Reading
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News
05 Apr 2017
Technology investments core to JP Morgan Chase success
US investment bank is reaping the benefits of its $9.5bn annual technology spend Continue Reading
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News
05 Apr 2017
Chocolate maker Barry Callebaut gets sweet on cloud
Chocolate maker Barry Callebaut is increasingly using cloud-based apps to improve productivity and reduce costs Continue Reading
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News
05 Apr 2017
Australia’s Commonwealth Bank unveils data analytics platform
Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions Continue Reading
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E-Zine
04 Apr 2017
UK tech braced for Brexit
In this week’s Computer Weekly, as the UK government invokes Article 50 to leave the EU, we find out the tech sector’s concerns over two years of Brexit uncertainty. Our latest buyer’s guide looks at how to deploy SAP Hana, the software giant’s in-memory database suite. And we ask CIOs what they think about blockchain, the distributed ledger technology that’s generating so much excitement (and hype) in the IT community. Read the issue now. Continue Reading
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News
30 Mar 2017
HMRC contractors leave over inside IR35 ruling
HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation Continue Reading
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News
29 Mar 2017
Russian Airline at home in the cloud
S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project Continue Reading
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Blog Post
29 Mar 2017
The digital revolution is unstoppable, inevitable - and bigger than Brexit
Let’s start with the disclosure. I voted for the UK to remain in the European Union (EU). My reasoning at the time was that the EU is an over-bureaucratic, dysfunctional organisation that ought to ... Continue Reading
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News
28 Mar 2017
Threats grow in Saudi Arabia’s cyber sector
Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading
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News
28 Mar 2017
1,000 sub-postmasters apply to join IT-related group litigation against Post Office
Group legal action against Post Office relates to allegedly faulty Horizon computer system Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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News
14 Mar 2017
IR35 research: 85% of contractors will quit public sector if tax status changed
Research by tax advisers QDos Contractor suggests few public sector off-payroll workers would be willing to stick around if made to pay the same tax as salaried staff Continue Reading
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News
14 Mar 2017
CIO interview: Simon McCalla, Nominet
Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services Continue Reading
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News
14 Mar 2017
Portakabin’s biggest-ever IT investment unifies CRM
Modular construction firm is moving to a single source of business information through cloud technology and services Continue Reading
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News
13 Mar 2017
Vodafone brings offshore contact centre work to UK
Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading
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News
13 Mar 2017
Danish shipping company uses blockchain in IBM partnership
Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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Opinion
07 Mar 2017
Escaping waterfall government and the myth of 'digital transformation'
An agile approach to digital programmes will not transform Whitehall unless the waterfall approach to policy and decision-making is overhauled too Continue Reading
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News
07 Mar 2017
ZF Group opens doors to Hyderabad tech centre
German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation Continue Reading
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E-Zine
07 Mar 2017
Industrial control systems pose big risk to security
In this week’s Computer Weekly, we examine the risks to critical national infrastructure from security vulnerabilities in legacy industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now. Continue Reading
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News
06 Mar 2017
Virtual reality simulation helps KLM engineers escape in an emergency
Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading
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News
06 Mar 2017
Thorough network upgrade underpins University of Law’s IT
Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading
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News
06 Mar 2017
Deutsche Bank creates group-wide CIO role
New chief will drive technology transformation across the bank Continue Reading
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News
02 Mar 2017
MoD ditches spreadsheets for SaaS-based collaboration tool
The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities Continue Reading
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E-Zine
28 Feb 2017
Navigating software licences
In this week’s Computer Weekly, after SAP won a court case against a major customer, Diageo, over £58m in charges for indirect use of its software, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO’s big challenges for the year and find out what CEOs expect of their IT leaders. Read the issue now. Continue Reading
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News
27 Feb 2017
Hundreds more sub-postmasters apply to join group action against Post Office
Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team Continue Reading
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News
27 Feb 2017
Citizen Love: the story of an ordinary family's fight with the US government
Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family Continue Reading
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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Feature
20 Feb 2017
Software asset management maturity in the age of SaaS
For asset tracking, software as a service is no different from any other type of software licensing – but the process of software asset management needs adapting Continue Reading
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News
17 Feb 2017
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
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News
15 Feb 2017
UAE bank builds predictive marketing models
Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software Continue Reading
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Feature
14 Feb 2017
Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
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News
10 Feb 2017
FDM Everywoman in Tech: 2017 winners announced
Women’s network Everywoman announces the winners of its 2017 Everywoman in Technology awards, sponsored by FDM Continue Reading
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News
09 Feb 2017
Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology
Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation Continue Reading
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News
08 Feb 2017
How a Dublin court case could derail EU-US data privacy agreements
The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading
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News
07 Feb 2017
Middle East and North Africa public cloud spend to hit $2bn by 2020
Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading
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News
03 Feb 2017
London Fire Brigade system crashes cause delays reacting to emergencies
Control room system crashes have been causing delays in London Fire Brigade response times Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
26 Jan 2017
Mixed feelings on Australian enterprise app market
The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
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News
26 Jan 2017
Human-centric technologies will dominate next three years
Accenture says businesses will develop technology and services to match human behaviour in the next few years Continue Reading
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E-Zine
24 Jan 2017
World leaders discuss risks of social unrest from advances in technology
In this week’s Computer Weekly, we examine the fears raised at the World Economic Forum in Davos over the potential for social unrest as new technology such as AI transforms working practices and eliminates jobs. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in companies adopting big data analytics. Read the issue now. Continue Reading
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News
23 Jan 2017
Singapore and Indonesia stand out for IT spend in Apac banking sector
Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending Continue Reading
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News
17 Jan 2017
Blockchain can cut investment bank infrastructure costs by 30%
Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis Continue Reading
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News
17 Jan 2017
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading
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News
16 Jan 2017
Australian government technology suffers failure after failure
Former government IT leader says Australia’s IT is so bad that if the government were a private sector organisation, it would fail Continue Reading
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News
13 Jan 2017
Davos: Technology poses new risks to jobs, economies and society
Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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E-Zine
10 Jan 2017
IT Priorities 2017: focus on flexibility
In this week’s Computer Weekly, we survey CIOs to find out how they will be spending their 2017 budget. It is going to be a big year for cloud computing, but our research highlights the challenges IT decision makers face in balancing business pressures with the need to lower operating costs. Read the issue now. Continue Reading
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News
10 Jan 2017
Cyber security scare stories could sharpen focus at banks
There are continual cyber attacks on banks, and although most are repelled, there is significant room for improvement Continue Reading
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News
04 Jan 2017
Dubai-based Aramex optimises branch office connectivity
How global logistics firm streamlined its branch office operations in the Middle East Continue Reading
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News
04 Jan 2017
Customer-first approach will make 2017 a challenge for Dutch CIOs
CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading
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News
30 Dec 2016
The CW500 Club in 2016
Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers. We present coverage of all the 2016 CW500 events, including articles and video interviews. Continue Reading
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News
23 Dec 2016
CIO interview: MoD’s DII replacement will feed government as a platform
Mike Stone, who will soon be leaving his position of CIO at the Ministry of Defence (MoD), explains how the MoD’s DII replacement will feed into government as a platform Continue Reading
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News
22 Dec 2016
Auticon: the IT consultancy that employs only autistic IT professionals
IT consultancy Auticon explains why and how it employs only autistic consultants and why diversity is beneficial for businesses Continue Reading
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News
13 Dec 2016
Metro Bank moves IT infrastructure to cloud
Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs Continue Reading
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E-Zine
13 Dec 2016
UKtech50 – the most influential people in UK IT 2016
In this week’s Computer Weekly, we reveal the seventh annual UKtech50 – our list of the 50 most influential people in UK IT. And we talk to this year’s winner, ARM CEO Simon Segars, about the prospects for the UK tech sector after the uncertainty caused by the Brexit referendum vote. Read the issue now. Continue Reading
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News
09 Dec 2016
Government Transformation Strategy to 'fundamentally' change the way departments operate
A background document seen by Computer Weekly outlines details of the forthcoming Government Transformation Strategy Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
07 Dec 2016
UKtech50 2016 - The most influential people in UK IT
Computer Weekly has announced the seventh annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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News
06 Dec 2016
London Stock Exchange opens tech services centre in Sri Lanka
The London Stock Exchange increases its technology support services operation in Sri Lanka Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
29 Nov 2016
Group litigation against Post Office in Horizon system dispute prepares for next stage
Postmasters’ legal case against the Post Office claims that computer system is to blame for losses, not false accounting or theft Continue Reading
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E-Zine
29 Nov 2016
Machine learning keeps customers happy at Ocado
In this week’s Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service and improve warehouse efficiency. Manufacturing giant GE is making a play to become a top 10 software supplier – we look at the plans. And we examine the future of server operating systems as workloads move increasingly to the cloud. Read the issue now. Continue Reading
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
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News
22 Nov 2016
Middle East bank to launch AI for customer support
Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services Continue Reading
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News
22 Nov 2016
Dutch IT ministry needed to take digital lead
Whenever the media covers a failed Dutch government IT project, the question is always asked whether the government should have a ministry of IT Continue Reading
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News
21 Nov 2016
Foot Locker to roll out ‘best fit’ recruitment software after productivity hike
Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores Continue Reading
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News
18 Nov 2016
Consider diversity when making hiring decisions, says Fujitsu chairman
Michael Keegan, chairman and head of product business for Fujitsu in EMEIA, urges hiring managers to ensure they are seeing a diverse range of candidates when hiring for tech roles Continue Reading
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News
17 Nov 2016
Dutch bank ING to spend millions ‘disrupting’ its own business
Dutch bank ING used digital technology to reinvent itself following the financial crash, and is about to reinvent itself again, says its global CTO, Brendan Donovan Continue Reading
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Blog Post
10 Nov 2016
How the technology sector helped create President Trump
It’s probably fair to say that the world doesn’t need another journalist trying to explain why Donald Trump won the US presidency right now. Nonetheless, I think that we in the technology sector ... Continue Reading
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News
09 Nov 2016
Australia’s IFC Logistics virtualises storage to prevent further outages
Australian logistics firm moved to virtualised storage through a managed service after a serious outage Continue Reading
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Feature
09 Nov 2016
Value chain mapping – making sense of executive strategy
In this first excerpt from his book on value chain mapping, Simon Wardley explains why business leaders need to understand the importance of maps for corporate strategy Continue Reading