IT governance
IT governance provides the core workflows and processes that help IT managers to oversee the successful functioning of the IT department, and to prove the value of IT to the business. Regulations and compliance are just as important as technological and management skills, and we highlight the best practice in IT governance and the example of successful IT leaders.
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News
02 May 2025
Government and Ofcom disagree about scope of Online Safety Act
MPs heard different views from the online harms regulator and the UK government about whether and how the Online Safety Act obliges platforms to deal with disinformation Continue Reading
By- Sebastian Klovig Skelton, Data & ethics editor
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News
01 May 2025
Harrods becomes latest UK retailer to fall victim to cyber attack
Harrods confirms it is the latest UK retailer to experience a cyber attack, shutting off a number of systems in an attempt to lessen the impact Continue Reading
By- Alex Scroxton, Security Editor
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News
27 Jun 2014
Roadchef exits IBM Global Services for direct supplier relationships
Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP Continue Reading
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News
20 Jun 2014
Centrica's datacentre move to HP still not complete after three and a half years
Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010 Continue Reading
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News
20 Jun 2014
Strategic IT
Find out how two leading CIOs have enabled their organisations to use information technology as strategic driver, in this extract from the book Strategic IT. Continue Reading
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News
20 Jun 2014
The Future of Corporate IT
This report from CEB looks at 5 key opportunities for IT to drive productivity and growth as digital technology changes the nature of the work environment. Continue Reading
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News
12 Jun 2014
HSBC makes executives responsible for application consolidation
In the next few weeks, senior executives at HSBC globally will have KPIs to reduce the number of applications they run Continue Reading
By- Cliff Saran, Managing Editor
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News
05 Jun 2014
India needs to convert IT skills to entrepreneurship
India's start-up industry has been boosted by the growth of smart and cloud technologies and the rise in demand for big data and related services Continue Reading
By- Anup Basti
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News
05 Jun 2014
Unilever appoints Jane Moran as global CIO
Former CIO of Thomson Reuters, Jane Moran, has joined Unilever as its new global CIO Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
30 May 2014
IT supplier insolvencies fall for first time as economy recovers
Technology companies have reached a turning point as insolvencies fall for the first time in 2014 Continue Reading
By- Tim Wood and Henry Kirby
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News
15 May 2014
Straight to the Top. CIO Leadership in a Mobile, Social, and Cloud-based World
There is a growing trend to emphasise the business skills of CIOs, but in-depth knowledge of technology is still necessary for CIOs to succeeed, writes Gregory S. Smith, in this extract from his book, Straight to the top. Continue Reading
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News
30 Apr 2014
Interview: Nick Roberts, president of Socitm and IT group manager
This month, Nick Roberts, IT group manager at Surrey County Council, took over as president of Socitm, the association of IT and digital professionals working in and for local public services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
28 Apr 2014
US judge orders Microsoft to hand over email data held in Dublin
A US Judge has ordered Microsoft to give the District Court access to the contents of one of its customer’s emails stored on a server located in Dublin Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
23 Apr 2014
Managing IT projects for business change. Dealing with trouble.
Jeff Morgan and Chris Dale offer advice on managing unanticipated events that can disrupt IT projects in this extract from their book, Managing IT Projects for Business Change. Continue Reading
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News
23 Apr 2014
Transforming business at the intersection of marketing and technology
Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge. Continue Reading
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News
11 Apr 2014
Co-op Bank plans to 'fix the fundamentals' and invest in IT
The Co-operative Bank intends to invest in IT systems following a troubled year Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
09 Apr 2014
DWP should scrap existing Universal Credit IT, say MPs
Department for Work and Pensions should consider scrapping its existing IT for Universal Credit and focus solely on the new digital solution, say MPs Continue Reading
By- Bryan Glick, Editor in chief
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News
08 Apr 2014
Law Society advises legal industry's IT teams over cloud
The Law Society has published best-practice advice for legal firms' IT teams that are considering using cloud computing, following increased use of the cloud to store data Continue Reading
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News
04 Apr 2014
Cabinet Office vetoed Home Office plans for 'critical' e-Borders replacement
Home Office plans for IT systems to replace ageing border security systems that contain “critical vulnerabilities” were vetoed by the Cabinet Office Continue Reading
By- Bryan Glick, Editor in chief
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Feature
28 Mar 2014
How to manage the tension between agility and discipline in IT
Agility requires a new level of discipline that is redefining IT project management Continue Reading
By- Tim Wasserman
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News
18 Mar 2014
Presentation: Virgin Media’s unified communications strategy
Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders. Continue Reading
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News
18 Mar 2014
Presentation: The BBC’s Unified Communications Strategy
Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. Continue Reading
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News
17 Mar 2014
Three-quarters of UK charities are failing to adapt to digital
Charities in the UK are failing to adopt digital agendas in their organisations Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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Feature
14 Mar 2014
Hacktivism: good or evil?
IT lawyer Dai Davis looks at the rise of hacktivism and its impact on business and international politics Continue Reading
By- Dai Davis, Percy Crow Davis & Co
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Opinion
12 Mar 2014
Opinion: The Strategic Execution Framework
Innovation. Agility. Performance. Scalability. Are these among the key initiatives for your company this year? Continue Reading
By- Tim Wasserman
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News
12 Mar 2014
Executing Your Strategy 6: Transition
This is the final part of a six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme. Continue Reading
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News
12 Mar 2014
Insurance Industry IT: What’s costing you dearly?
Its time to replace badly automated insurance business processes with more flexible systems, say analysts Rob Bamforth and Clive Longbottom. Continue Reading
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Opinion
17 Feb 2014
Should you allow a bring your own device policy?
Employers are realising there are challenges presented by BYOD which, if not dealt with, could have a serious impact on the business Continue Reading
By- Sarah Burke
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News
14 Feb 2014
BBC starts search for suppliers to replace £2bn Atos outsourcing deal
The BBC is moving away from its single-supplier outsourcing deal to a multi-sourced 'tower' approach for its technology services Continue Reading
By- Bryan Glick, Editor in chief
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News
14 Feb 2014
HR Technology Toolkit
Leading European & international academic offer insights into HR technology in this in-depth report from HR Zone. Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Feb 2014
The BBC DMI project - what went wrong?
The BBC and its former CTO have engaged in tit-for-tat allegations over its failed £100m digital media project. But who was right? Continue Reading
By- Bryan Glick, Editor in chief
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News
04 Feb 2014
BBC DMI row continues as Linwood defends “working technology”
Former BBC CTO John Linwood was scrutinised by a public accounts committee yesterday during a hearing about the failed BBC Digital Media Initiative Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
29 Jan 2014
BBC CTO John Linwood defends role in failed £100m digital project
Former BBC CTO John Linwood defends his role in the failed £100m DMI project, citing changing business requirements as a key factor Continue Reading
By- Bryan Glick, Editor in chief
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News
24 Jan 2014
BBC CTO John Linwood sacked over failed £100m digital project
Former BBC chief technology officer John Linwood has been sacked over the broadcaster’s failed £100m Digital Media Initiative Continue Reading
By- Bryan Glick, Editor in chief
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News
24 Jan 2014
DWP refuses to release value for money reports on Universal Credit IT suppliers
The Department for Work and Pensions (DWP) refuses to publish details about Universal Credit IT suppliers' performance Continue Reading
By- Bryan Glick, Editor in chief
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News
20 Jan 2014
DWP IT audit to expose strategic failings
The Department for Work and Pensions has completed an internal audit of its IT strategy, and sources suggest it will reveal serious deficiencies Continue Reading
By- Bryan Glick, Editor in chief
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News
20 Jan 2014
Special Report on Cisco
This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy. Continue Reading
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News
20 Jan 2014
Governance of IT, an executive guide to ISO/IEC 38500
This extract from the book: Governance of IT, an executive guide to ISO/IEC 38500, tells you the key things you need to consider before you start a project implementation. Continue Reading
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News
17 Jan 2014
Internet at risk of 'cybergeddon' says WEF
Internet is at risk of fragmenting amid concerns over spying and cyber crime, says World Economic Forum Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
15 Jan 2014
Big banks' legacy IT systems could kill them
A banking T-Rex is dying and nimble competitors will pick at its carcass. Is it too late for the retail bank giants to overhaul their IT and survive? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Dec 2013
UK citizen sues Microsoft over Prism private data leak to NSA
A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading
By- Fiona O’Cleirigh
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News
03 Dec 2013
Tech spend to increase in 2014 as executives explore big data
Over three-quarters of chief financial officers plan to increase technology investments in 2014 Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
25 Nov 2013
Banks clamp down on traders in chat rooms
Traders at several banks have been banned from chat rooms in the wake of scandals including the manipulation of the Libor interbank lending rate Continue Reading
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News
12 Nov 2013
Call for graduates to apply for John Lewis technology scheme
Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
12 Nov 2013
Mass surveillance a bad idea, says Information Commissioner Christopher Graham
Information Commissioner Christopher Graham says issues of national security must not overshadow concerns of legitimate public interest Continue Reading
By- Warwick Ashford, Senior analyst
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News
12 Nov 2013
Executing Your Strategy 1: Ideation
Ideation is based on the concept that life asks three fundamental questions Continue Reading
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News
12 Nov 2013
Personal skills for professional success: influencing
Mastering influencing skills opens doors for your career by improving not just the ways in which you interact with important groups of people, but also by increasing your self-confidence in your ability to communicate persuasively. Continue Reading
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News
11 Nov 2013
A CW buyer’s guide to Human Capital Management
Computer Weekly looks at what steps the industry has taken to improve talent management; bridging the gap between the cost savings promised by cloud technologies and the value they deliver; and how to recruit expertise in emerging technologies. Continue Reading
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News
11 Nov 2013
Executing your strategy 2: Nature
This is the second of six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisations stay focused on innovation, increase performance, manage change and scale the business. Continue Reading
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News
11 Nov 2013
Digital identities and the open business
Analysts Bob Tarzey and Rob Bamforth explain the business drivers that encouraging companies to invest in Identity and access management (IAM) despite tight budgets. Continue Reading
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News
11 Nov 2013
How to build an effective User Acceptance Testing (UAT) Team
Learn how to build an effective User Acceptance Testing (UAT) team with this extract from User Acceptance Testing, a step by step guide. Continue Reading
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News
11 Nov 2013
The Deloitte CIO Survey 2013
This study from Deloitte gives the latest trends in IT spending, technology and business priorities and CIOs' career aspirations Continue Reading
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News
07 Nov 2013
'Extraordinarily poor' Universal Credit project needs clear IT stategy, say MPs
MPs say the Department for Work and Pensions must set out a clear IT strategy for Universal Credit and state how much money will be written off Continue Reading
By- Bryan Glick, Editor in chief
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News
04 Nov 2013
Crown Hosting Service to save £530m from government IT bill by 2018
Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading
By- Bryan Glick, Editor in chief
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News
28 Oct 2013
CIO Interview: Ann-Marie Rafferty, head of IT, Access, on partnership models
Ann-Marie Rafferty, who heads up IT for the partnership between Serco and Glasgow council, discusses strategic frameworks Continue Reading
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News
17 Oct 2013
Government overhauls security classification to fit digital age
In its first overhaul since World War II the government is consolidating six security bands to three with a system deemed more appropriate in the digital age. Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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Opinion
16 Oct 2013
Who owns your LinkedIn account?
It is common for employees to use personal social networking accounts for work, but who actually owns those accounts? Continue Reading
By- Sarah Burke
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News
18 Sep 2013
Most businesses suffer major technology failure over 12 months
79% of businesses had a technology failure in the past year, costing £6.9m, according to a survey of IT professionals and business line heads Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Sep 2013
£200m of Universal Credit IT could be scrapped, MPs told
£200m of IT work on the troubled Universal Credit programme could be written off, says government project management chief Norma Wood Continue Reading
By- Bryan Glick, Editor in chief
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E-Zine
04 Sep 2013
Banks tighten data handling in race for compliance
Data is obviously a valuable asset to any company, but managed poorly it could also be a liability. Data in the financial sector continues to grow at a rapid pace, so getting your house in order will ensure you are not hit with any unwanted fines or receive any negative PR due to data loss. In this issue of CW Europe read how data discipline ensures you avoid data loss, as well as helping you to think clearer and to be organised. Continue Reading
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News
20 Aug 2013
How DWP and Universal Credit failed to work with SME suppliers
Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance? Continue Reading
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News
20 Aug 2013
CW buyer’s guide: managing identity & access
This 10-page guide to identity and access management examines how to find a balance between the needs of the business and regulators Continue Reading
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Opinion
13 Aug 2013
The dangers of internet cafés
Businesses need clear computer use policies and need to ensure staff are properly trained in data protection, writes Garry Mackay Continue Reading
By- Garry Mackay
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News
08 Aug 2013
Government opens fourth iteration of cloud framework G-Cloud 4 for business
Cabinet Office has opened the fourth iteration of UK government cloud – G-Cloud 4 to accept tenders from new cloud suppliers and existing ones Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
08 Aug 2013
CW Buyers Guide: Human Resource Management
In this 10-page buyer's guide, Computer Weekly looks at the HR Management technologies available and what they can offer to organisations. Continue Reading
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News
06 Aug 2013
Datacentres are a key focus for government’s Green ICT Delivery Unit
With the growing use of online services for government transactions, datacentres are a key focus of the government’s green IT strategy Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
29 Jul 2013
Dutch banking regulator approves use of AWS public cloud in the financial sector
Dutch banking watchdog approves use of AWS cloud in websites, mobile apps, retail banking platforms, HPC and credit risk analysis Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
18 Jul 2013
Hidden cost of cloud computing is CIOs’ biggest concern
A study into attitudes and concerns relating to cloud computing has revealed that 80% of CIOs are concerned about its hidden costs Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
18 Jul 2013
Using ICT financing for strategic gain
Analysts Clive Longbottom and Rob Bamford offer advice to smaller businesses on financing and leasing of ICT hardware and software Continue Reading
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News
18 Jul 2013
Nucleus Research ROI Vendor Comparison Scorecard
This tool provides a single page scorecard for comparing vendors across 14 weighted factors. It generates an overall score for each vendor along with a risk assessment based on the weighting of the factors. Continue Reading
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News
10 Jul 2013
Head of Universal Credit denies IT problems
Howard Shiplee tells the work and pensions select committee all is well, denying reports of the failing IT system behind Universal Credit Continue Reading
By- Jennifer Scott, TechTarget
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News
04 Jul 2013
Why agile development failed for Universal Credit
The DWP has ceased all agile development on the Universal Credit programme. Was agile not up to the job? Or was DWP not up to agile? Continue Reading
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Feature
01 Jul 2013
Tools for talent management
An increasing number of human resources management systems are coming to market.. What are the benefits? Continue Reading
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Opinion
18 Jun 2013
The challenges of information governance in our increasingly litigious age
Formulating the right enterprise-wide information governance policies is essential in heading off potential legal and compliance costs Continue Reading
By- Doug Miles
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News
10 Jun 2013
The Future of Corporate IT
This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. Continue Reading
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News
03 Jun 2013
Universal Credit will cost taxpayers £12.8bn
The government’s review of major projects revealed the flagship Universal Credit programme will cost nearly six times more than previously billed Continue Reading
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News
21 May 2013
Oops! The risks of using social media at work
Recent tribunal cases show the risks that employers and employees run when using social media services Continue Reading
By- Bill Goodwin, Computer Weekly
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News
15 May 2013
HSBC axes 14,000 jobs
HSBC is to lay off up to 14,000 global staff in a cost-cutting move likely to include redundancies among the bank's back-office IT employees Continue Reading
By- Kathleen Hall, TechTarget
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Opinion
01 May 2013
The Great Deverticalisation – part 5: Mind the GaaP
Politicians and government have the opportunity, through the power of open platforms, to take the lead in creating modern public services Continue Reading
By- Mark Thompson, Jerry Fishenden & Alan Brown
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News
30 Apr 2013
Big data security: getting a grip on multiple data sources
Big data analyses multiple data points, but how do you ensure that ecosystem is secure? In this podcast, Mathieu Gorge, CEO of Vigitrust, outlines the key steps in achieving big data security Continue Reading
By- Antony Adshead, Storage Editor
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Feature
22 Apr 2013
The internet of things is set to change security priorities
IT leaders must protect against the security risks introduced by the growing interaction between technology and the physical world. Continue Reading
By- Andrew Rose
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News
18 Apr 2013
Opinion split on whether to offshore IT to China
Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
10 Apr 2013
UK financial regulator FCA probes RBS IT failure
The Financial Conduct Authority (FCA) probes an IT failure at Royal Bank of Scotland that also affected NatWest and Ulster Bank customers Continue Reading
By- Warwick Ashford, Senior analyst
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News
08 Apr 2013
Collaborative Learning in a Project Environment
This guide from ESI International explains how organisations can harness collaborative learning to drive better project management. Continue Reading
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News
02 Apr 2013
Howard Shiplee latest to lead Universal Credit delivery
Howard Shiplee has been appointed the latest lead on the DWP Universal Credit programme Continue Reading
By- Kathleen Hall, TechTarget
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News
27 Mar 2013
Home Office needs to boost capability to fix UKBA IT
The Home Office must improve its internal capability to fix the siloed IT systems behind the soon-to-be-scrapped UK Border Agency Continue Reading
By- Kathleen Hall, TechTarget
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News
22 Mar 2013
Universal Credit not at odds with agile, says former chief
Former programme director of Universal Credit, Malcolm Whitehouse, has denied the mega-project is at odds with agile development Continue Reading
By- Kathleen Hall, TechTarget
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News
15 Mar 2013
AstraZeneca appoints new CIO David Smoley
Pharmaceuticals giant AstraZeneca has appointment David Smoley as chief information officer Continue Reading
By- Kathleen Hall, TechTarget
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News
15 Mar 2013
Accenture delivers rapid reporting for Six Nations
In sponsoring the Six Nations Rugby tournament, Accenture has shown how rapid prototyping can be applied to building enterprise reports Continue Reading
By- Cliff Saran, Managing Editor
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News
14 Mar 2013
CIO Interview: Matthew Oakeley, global IT head of Schroders
Matthew Oakeley talks to Karl Flinders about his role as global IT head at investment management company Schroders Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Mar 2013
Are CIOs losing relevance or will they just change their spots?
The CIO is an evolving role and changes in technology and budgets, mean it is shifting more towards governance Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Feb 2013
Security Pay Rates: UK Permanent Salary Index February 2013
This research from Acumin and Computer Weekly charts the rate for the job for over 60 IT security and compliance roles. Continue Reading
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News
11 Feb 2013
IT expert in Microsoft monopoly case faces £2.5m legal fight
A computer expert who advised the European Commission in its investigation into anti-competitive behaviour by Microsoft faces £2.5bn legal battle Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
07 Jan 2013
IT spending to rise in 2013
Find out what analysts are predicting for technology in Europe this year, including changes in budgets and how companies can reduce costs and improve sustainability. Continue Reading
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News
07 Jan 2013
Parliamentary commission calls for electrified banking ring fence
A parliamentary report on plans to separate retail and investment banking calls for legislation to prevent breaches of the ring fence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Jan 2013
Morrisons sees poor sales due to lack of online presence
Supermarket chain Morrisons posted “disappointing” sales over the Christmas break, due to the retailer’s lack of online presence. Continue Reading
By- Kathleen Hall, TechTarget
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News
20 Dec 2012
Government to cut large frameworks following procurement review
Government is to put an end to large ICT frameworks, following a review into the efficacy of procurement practices for SMEs Continue Reading
By- Kathleen Hall, TechTarget
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News
12 Dec 2012
Government IT reformers criticise IT leadership shake-up
Government IT reformers have criticised plans to give procurement chief Bill Crothers a more prominent role in the IT leadership team Continue Reading
By- Kathleen Hall, TechTarget
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News
06 Dec 2012
MPs call for wider promotion of mutuals beyond Whitehall
Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs Continue Reading
By- Kathleen Hall, TechTarget
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News
03 Dec 2012
HMRC slammed for 'undue complacency' on RTI systems
Report labels HMRC “unduly complacent” about the roll-out of the Real Time Information (RTI) system crucial to the Universal Credit programme Continue Reading
By- Kathleen Hall, TechTarget
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News
28 Nov 2012
G-Cloud ramps up for next generation of government IT procurements
The G-Cloud has a new framework and calls for it to become a blueprint for all government IT procurement, but what challenges lie ahead? Continue Reading