Opinion

Opinion

IT supplier relationship management

• Beware of the digital bandwagon

  The rush to become ‘digital by default’ could drive costs up and have a damaging effect on understanding customer demand, writes John Seddon  Continue Reading

• Building a tech future between the UK and India

  A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock  Continue Reading

• Moving away from analogue health in a digital world

  Healthcare records still rely on faxes, email, mail and paper, but the innovative use of technology will lead to major improvements in medical care  Continue Reading

• SAP licensing – reassuringly expensive?

  SAP’s recent settlement with AB InBev has again put audits and licensing under the spotlight. We look at how to get the best value and avoid fines  Continue Reading

• How to make the most of your SAP licences

  There is no point in paying for something you never use – or worse, using the wrong licence. Doing the bare minimum for SAP licence management is not enough  Continue Reading

• A smarter state can only be built on smarter procurement

  Digital government has improved, but progress needs to be made when it comes to public sector procurement  Continue Reading

• How to achieve a healthy, balanced relationship with your ERP provider

  Observing the enterprise software market today is like observing a major relationship crisis where one side is failing to listen to the other  Continue Reading

• Embrace the new normal – re-platform your cloud services

  Huge improvements in cloud technology are opening up markets and solutions that previously didn’t exist. But complacent suppliers often don’t offer these innovations to long-established customers  Continue Reading

• Cloud pricing: Are per-second billing models really needed?

  Clive Longbottom looks at the growing complexity of cloud pricing models, and weighs up the value of per-second billing  Continue Reading

• The high price of not understanding how automation works with existing software licences

  Businesses must check their software licences before they introduce robotic process automation or they risk breaking the rules  Continue Reading

• How creative and innovative can technology made in China be?

  China's IT industry is becoming more Silicon Valley-like and, as a result, more attractive to the CIOs of western enterprises  Continue Reading

• GDPR: Five myths you will encounter on your compliance journey

  The General Data Protection Regulation comes into force in May 2018. We explore common myths surrounding GDPR  Continue Reading

• Managed crowdsourcing model: Another ‘made in China’ idea

  Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers  Continue Reading

• In an age of uncertainty, now is the time to rethink your outsourcing strategy

  Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them  Continue Reading

• How government can use digital procurement to spend its way out of Brexit troubles

  Better use of the government's purchasing power could help to boost sectors, such as technology, likely to be affected by Brexit  Continue Reading