Opinion
Opinion
Artificial intelligence, automation and robotics
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How Southeast Asia’s largest bank is riding the AI wave
DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading
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Why AI will push enterprises to eliminate the silos that slow innovation
Generative AI offers a way to transform developer productivity, by expediting a cultural shift in the way enterprises organise themselves Continue Reading
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Three predictions for responding to the cyber threat landscape in 2024
Nominet's Kim Wiles looks to the coming months and calls for cooperation and collaboration on tackling cyber security threats Continue Reading
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The Post Office scandal shows how much AI can and must help humans
There has been much speculation about the potential for a future AI disaster after the role of IT in the Post Office scandal - but the way to avoid this is to make sure AI and humans work hand in hand Continue Reading
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AI everywhere all at once
Artificial intelligence became mainstream in 2023. Advances in technology and accessibility led to increased awareness and use of AI Continue Reading
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Security Think Tank: Expect more from GenAI in 2024
But 2024 also feels slightly different; the past 12 months have seen generative AI burst on to the scene, and this year its impact will continue to be felt, says Turnkey Consulting's Harshini Carey. Continue Reading
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Quantum, AI and geopolitical conflict: '24 will be a big year for cyber
With big trends like quantum, generative AI and geopolitical conflict, 2024 looks set to be a big year in security, but defenders have an unparalleled opportunity to harness these trends for good, says Quorum's Federico Charosky Continue Reading
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Security Think Tank: What to expect in cyber this year
Risk arising from insecure generative AI, an explosion in mainstream acceptance of zero-trust, and increasingly tight cyber insurance policies will all be high on the agenda in 2024, writes Forrester senior analyst Alla Valente Continue Reading
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The race to regulate AI: 2024 unpacked
EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading
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Tech trends: what will be hot in 2024?
Five major technology trends for 2024 Continue Reading
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Powering up cyber security defences with AI
AI holds great promise when it comes to securing valuable, and vulnerable, data, but security teams face some challenges if they are to get the best out of it, writes IBM’s Christopher Meenan Continue Reading
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AI will create a thousand Post Office scandals
Critical computing expert Dan McQuillan weighs in on the proliferation of artificial intelligence throughout the public sector and the potential this opens up for a slew of new IT scandals Continue Reading
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2024: The year Generative AI is let out of its cage
Instead of worrying about AI taking over their jobs perhaps people should wonder if their work will be taken over by a new starter who knows how to use AI. Continue Reading
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Redefining the cyber domain to tackle the challenges of tomorrow
Emerging technologies have brought about a new age of cyber – and we need a 360-degree collaborative approach more than ever to succeed Continue Reading
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Mind the gap: AI leaders pulling ahead as LLMs take off
Advice on how to implement large language models safely within an enterprise IT environment Continue Reading
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What we learned in cyber in 2023, and what to look out for
PA Consulting's Rasika Somasiri looks back at a busy 12 months in the cyber security world, and highlights some key learnings from 2023 Continue Reading
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Making artificial intelligence fit for all our human futures
Lord Chris Holmes explains why he has introduced a Private Member's Bill on AI regulation for discussion in Parliament - and the important precedents he hopes it will set Continue Reading
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The future of business software will put users front and centre
Today, quantum computing and AI; yesterday, cloud and blockchain. As sure as Moore’s law, there is always a Next Big Thing Continue Reading
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What’s the smart way of moving forward with artificial intelligence?
Don’t try to use AI to solve everything at once – be clear about what specific use cases you want Continue Reading
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As the jobs market evolves, maximise opportunities, mitigate AI risk
Heather Thomson, Director of Skills and Talent at The Data Lab urges society to keep calm and focus on the opportunities afforded by artificial intelligence Continue Reading
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How to manage the cultural and operational impact of AI
Organisations will need to address workplace fears of potential job losses, manage change and improve their talent mix to drive success in AI adoption Continue Reading
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The implications of biased AI models on the financial services industry
The Bank of England has warned of the risk artificial intelligence models present in creating bias that could pose a threat to the UK’s financial services sector. How do those risks emerge and how they might be mitigated? Continue Reading
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Generative AI is a game changer for higher education
As in most areas of society, generative AI presents risks and opportunities for the higher education sector. But regardless of which side of the debate you fall, it will be a revolutionary technology Continue Reading
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AI vs software outsourcing: An opportunity or a threat?
While artificial intelligence offers unprecedented opportunities for growth, efficiency and automation, it also raises pertinent questions about the future of software outsourcing Continue Reading
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How AI-powered software development helps digitisation
AI-powered software development can enable IT leaders to beat the developer shortage and turbocharge innovation Continue Reading
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Consciousness to address AI safety and security
The co-founder of KikenAI discuses why he has decided to make the technology for protecting LLMs open source Continue Reading
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Ethical perspectives on ChatGPT
In the final of three essays, Marc Steen uses ChatGPT as a case study for how to use different ethical perspectives, and practical steps people can take to start incorporating ethics into their projects Continue Reading
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Alternative perspectives: relational and virtue ethics in tech
In the second of three essays, Marc Steen explores the benefits of grounding ethical considerations in an understanding of social and power dynamics, and how relational and virtue ethics can help Continue Reading
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Why technology jobs are proving resilient
The clamour for technology professionals has become less frenetic in recent months but demand for IT skills remains high Continue Reading
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Generative AI needs humans in the loop for widespread adoption
Put aside the hype about generative AI replacing jobs - for the technology to achieve its potential, humans will need to be involved and we can all benefit as a result Continue Reading
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The rise of Generative AI in software development
Paulo Rosado, founder and CEO of Outsystems discuss how AI is changing the work of software developers and how developers can prepare for it Continue Reading
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Vigilance advised if using AI to make cyber decisions
The AI arms race is heating up, and the battle lines are being redrawn. Still, organisations should proceed cautiously and remain vigilant in scrutinising AI’s ability to ensure accurate, safe, and informed decision-making. Continue Reading
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AI has a place in cyber, but needs effective evaluation
Organisations that don’t leverage AI-based security solutions will find themselves more vulnerable than those that do., but cyber pros still need to ensure they can effectively evaluate AI-enhanced tech to ensure it meets their use case Continue Reading
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Does AI have a future in cyber security? Yes, but only if it works with humans
Do AI and ML hold the promise of helping cyber pros achieving the holy grail of operating quicker, cheaper, and with higher efficiency? We shouldn’t hold our breath, says Nominet’s Paul Lewis Continue Reading
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Privacy and participation – technologies to open data for innovation
The Open Data Institute has launched Privacy Enhancing Technologies (PETs) and participatory data programmes. The ODI’s Calum Inverarity explains why they matter Continue Reading
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Hello ChatGPT, RIP software developer?
How generative AI will change the lives of software developers and the shape of the IT department Continue Reading
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We have lift off… The opportunities and risks of generative AI
How you can use AI to benefit your business while navigating the risks Continue Reading
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AI in cyber security: Distinguishing hype from reality
We know that malicious actors are starting to use artificial intelligence (AI) tools to facilitate attacks, but on the other hand, AI can also be a powerful tool within the hands of cyber security professionals Continue Reading
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The time to implement an internal AI usage policy is now
As with any emerging technology, AI’s growth in popularity establishes a new attack surface for malicious actors to exploit, thereby introducing new risks and vulnerabilities to an increasingly complex computing landscape. Continue Reading
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Navigating cyber security under ChatGPT
Balancing the risk and reward of ChatGPT – as a large language model (LLM) and an example of generative AI – begins by performing a risk assessment of the potential of such a powerful tool to cause harm Continue Reading
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Has mobile become the battleground for banking?
Head of Insights at data.ai discusses the unstoppable freight train that is the mobile banking revolution Continue Reading
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How real and present is the malware threat from AI?
One of the most talked about concerns regarding generative AI is that it could be used to create malicious code. But how real and present is this threat? Continue Reading
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ChatGPT’s phishing ‘problem’ may not be overstated
Some data now suggests that threat actors are indeed using ChatGPT to craft malicious phishing emails, but the industry is doing its best to get out in front of this trend, according to the threat intelligence team at Egress Continue Reading
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Artificial intelligence - friend or foe?
AI can and will be a force for good - but we need a global conversation about its regulation to make sure the benefits of the technology outweigh the risks Continue Reading
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Regulatory ‘lacuna’ around facial recognition threatens rights
The UK is heading for a “legal quagmire” around live facial recognition if the government and regulators do not take action to rein in use of the technology before it becomes ubiquitous Continue Reading
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Generative AI – the next biggest cyber security threat?
Following the launch of ChatGPT in November 2022, several reports have emerged that seek to determine the impact of generative AI in cyber security. Undeniably, generative AI in cyber security is a double-edged sword, but will the paradigm shift in ... Continue Reading
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Gartner: Exploring the short- and mid-term implications of ChatGPT
ChatGPT and competitors such as Google’s Bard mark a significant shift in the market for data and analytics Continue Reading
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The changing role of infrastructure and operations
I&O leaders will need to automate for efficiency, manage customer requirements, optimise cloud operations and explore new technologies to improve services and enable innovation Continue Reading
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Using quantum computing to make better human decisions
Paul Martin, Quantum lead at PA Consulting explains how quantum computing can be pressed into practical service by business decision makers Continue Reading
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Preventing artificial deception in the age of AI
The proposals contained in Westminster’s AI whitepaper are a good start, but more creative thinking and investment will be required to achieve a truly pro-innovation regulatory environment Continue Reading
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Computer says no. Will fairness survive in the AI age?
New forms of regulation will be needed to safeguard against the risks posed by AI Continue Reading
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What will be trending in technology in 2023?
This year will be a bit year for IT spending despite the prospects of recession, inflation and rising costs. But companies will focus more on technology that delivers measurable pay-offs Continue Reading
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How ITV built a data team from scratch
Clemence Burnichon, director of data innovation at ITV, describes how the broadcaster has built a data management and analytics team Continue Reading
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Protecting children as they spend years in virtual worlds
To protect children online, we must now focus on pre-emptive and robust regulation around immersive technologies Continue Reading
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Why robots will make work more human
Smart technology should be about making people’s lives easier, freeing them up for judgement-based tasks and giving them the data and information they need for smart decision-making Continue Reading
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How government can capitalise on a revolution in data sharing
Alison Pritchard, deputy national statistician at the Office for National Statistics, says the new government Integrated Data Service enables tackling questions that we don’t yet know we need to answer Continue Reading
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Data-driven decision making will fail – and here is why
Marc Warner, CEO at Faculty, contends that corporate organisations need to go through a cycle similar to the development of scientific thought – from divination, via data deluge to theoretical understanding Continue Reading
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Artificial intelligence in the workplace
When AI systems are used, there is an obligation to consider how they might affect fairness, accountability and transparency in the workplace Continue Reading
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Data-driven government needs practical steps
We should build data platforms for government with the same techniques used in creating anything digital, argues Jim Stamp, head of data at Made Tech Continue Reading
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ODI: Smart data promise could founder against paywalls
The Open Data Institute’s Mahlet Zimeta examines the government’s smart data plan, which could boost competition and empower the public, but needs to be set up to allow rapid creation of new markets without barriers Continue Reading
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Why the world needs tech standards for UN Sustainable Development Goals
Chaesub Lee from the ITU argues that the world needs technology standards to address the UN’s Sustainable Development Goals Continue Reading
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Governance and progression of AI in the UK
Artificial intelligence and machine learning are essential to growth in the global digital economy, and the UK has ambitions to lead the way Continue Reading
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Data leaders need to overcome their fears and unlock their creativity
Author and data management consultant Caroline Carruthers argues that data leaders need to tap into their creativity to make their analytical work pay off Continue Reading
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Move with the times – in defence of WhatsApp in government
Former minister and current member of the House of Lords argues that the UK government needs to move with the times and embrace new communications tools such as WhatsApp Continue Reading
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Harnessing the promise of data from space services for a better Earth
Mark Chang, an aerospace, defence and security expert at PA Consulting, looks at the actions that organisations need to take to harness the potential of space services data Continue Reading
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How to leverage the artificial intelligence solar system
With great excitement around artificial intelligence, organisations should be aware that for successful implementation, AI must be approached specifically and strategically, as part of the technology universe Continue Reading
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Totting up a decade of ones and zeros at the ODI
As the Open Data Institute turns 10, managing director Louise Burke reflects on its first decade and what comes next Continue Reading
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Gartner: Six key executive-CIO conversations to help AI succeed
The promise of artificial intelligence often fails to materialise in businesses, so how do you maximise your chance to succeed? Continue Reading
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How data sharing and collaboration can solve great challenges
Daniel Hirst and Arjan Dhaliwal from Ordnance Survey argue for the value of data sharing, collaboration and data skills enhancement to address social, ecological economic problems Continue Reading
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Why diversity in AI remains a challenge and how to fix it
With artificial intelligence set for a global economic explosion, its development must put diversity at its core to avoid discriminating systems Continue Reading
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Five tips to help you deploy a successful AI initiative
Former H&M head of AI, Errol Koolmeister, discusses an approach to delivering successful artificial intelligence projects Continue Reading
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The complementary strengths of AI and human intelligence
Kathy Peach, director at Nesta’s Centre for Collective Intelligence Design, describes projects the organisation supports that explore the interaction between artificial and human intelligence Continue Reading
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Data integration remains essential for AI and machine learning
As our artificial intelligence algorithms continue to struggle with metacognition and causal inference, it is essential that we feed them the right data Continue Reading
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How digital-twin technology could revolutionise the healthcare industry
Digital-twin technology is not new, but in many industries it is still regarded as novel and is often misunderstood Continue Reading
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A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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The power of AI can be unleashed with a focus on ethics
An EY survey reveals the public’s concerns around the growing use of artificial intelligence – but also the opportunities for organisations that take the right ethical approach Continue Reading
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Harness data to make better business conversations
Productive business conversations require a data culture underpinned by data literacy and balanced by humanistic values Continue Reading
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Lessons from Lisbon: Reflections on a week at Web Summit
Russ Shaw, founder and CEO of Tech London Advocates and Global Tech Advocates, assesses the key takeaways of Web Summit 2021 Continue Reading
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Watching me, watching you – challenging the rise of digital surveillance at work
Unprecedented levels of digital monitoring at work is embedding a culture of surveillance, despite workers’ opposition to the practices, says Prospect Union Continue Reading
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Building better data foundations to make the most of AI
The UK government's national artificial intelligence strategy relies on businesses putting in place the foundations for better use of data – EY research highlights the challenges ahead Continue Reading
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UK AI strategy focused on economic growth, resilience and ethics
Chris Eastham of law firm Fieldfisher looks at the government’s National Artificial Intelligence Strategy, and the merits of the 10-year plan and its approach Continue Reading
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Using geospatial data to unlock innovation in the property sector
Louise Weale from Ordnance Survey argues that geospatial data is key to unlocking business innovation in the property sector Continue Reading
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Why a data-driven world should consider an oath of ethics
The Hippocratic Oath is perhaps the most widely known of Greek medical texts – and such an oath is needed in data science Continue Reading
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Can we rely on AI?
As artificial intelligence comes increasingly to bear on human lives, how ought we to address social and ethical concerns? Is a tighter symbiosis between human systems and AI systems the way forward? Continue Reading
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Why new EU rules around artificial intelligence are vital to the development of the sector
Shawn Tan, CEO of global AI ecosystem builder Skymind, explains why the European Union’s new rules on artificial intelligence are a good thing Continue Reading
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Transparency is essential as we enter the era of ‘government by algorithm’
The public sector is increasingly allowing algorithms to make vital decisions that affect people’s lives – but how do we know those algorithms work or what they do? Continue Reading
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How to tackle intellectual property crime
Crimes against intellectual property are big business for organised crime groups, commercial competitors and foreign states alike. In the first of a series of legal columns, David Cowan offers a practical approach Continue Reading
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Employees must be given the right to disconnect
As enterprises increasingly turn to workplace monitoring technologies and more of the workforce moves to remote or hybrid working, unions are campaigning for workers’ ‘right to disconnect’ and not engage in digitally enabled work after hours Continue Reading
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Data-driven innovation needs trustworthy governance
The pandemic has given us a glimpse of what data-driven technology can do for society – and we cannot go back to the status quo Continue Reading
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Healthcare digitisation at point financial services was in 1990s
For all the talk about digitised healthcare, the sector is only where banking was in the 1990s. How can it catch up? Can the Covid-19 pandemic crisis be a catalyst? Continue Reading
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Let’s build on the innovation shown by UK tech during pandemic
The UK’s technology sector has innovated and shown leadership through the Covid-19 crisis, particularly with developments in AI. It is now time to maintain and build on that progress, so the UK remains a global force in tech innovation Continue Reading
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Smarter use of AI means business process optimisation, not simply automation
To get the most from artificial intelligence and automation, IT leaders need to focus on where the technology adds real-world business value, not the trendy tech Continue Reading
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Security Think Tank: Integration between SIEM/SOAR is critical
SIEM and SOAR share much in common but there are key differences between the two that may influence the best fit for your organisation. What should security pros consider when making a choice? Continue Reading
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How AI can remove bias from decision-making
Much is said about the risks of embedding human bias into artificial intelligence and algorithms, but one economist's theories suggest that AI could actually deliver the opposite Continue Reading
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SMEs poised to reap tech and agility advantage in wake of Covid-19
The UK’s small and medium-sized businesses have, in some respects, reacted more nimbly to Covid-19 than larger organisations. As a result, they have put themselves in a better position to take advantage of growth opportunities Continue Reading
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Love (and impact sourcing) in the time of Covid
Amanda Lewis, a lawyer specialising in IT outsourcing, describes the diversity and inclusion work of Digital Divide Data Continue Reading
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Using AI to automate business processes and create revenue streams
We look at how a utility company in Australia is using artificial intelligence to automate at scale, improve the planet and reshape the Australian energy market Continue Reading
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Five steps to build an artificial intelligence strategy
Artificial intelligence is the next frontier for IT in businesses, helping to increase competitive advantage. A truly successful AI strategy needs careful planning Continue Reading
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Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading