Opinion
Opinion
Artificial intelligence, automation and robotics
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How AI can remove bias from decision-making
Much is said about the risks of embedding human bias into artificial intelligence and algorithms, but one economist's theories suggest that AI could actually deliver the opposite Continue Reading
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SMEs poised to reap tech and agility advantage in wake of Covid-19
The UK’s small and medium-sized businesses have, in some respects, reacted more nimbly to Covid-19 than larger organisations. As a result, they have put themselves in a better position to take advantage of growth opportunities Continue Reading
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Love (and impact sourcing) in the time of Covid
Amanda Lewis, a lawyer specialising in IT outsourcing, describes the diversity and inclusion work of Digital Divide Data Continue Reading
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Using AI to automate business processes and create revenue streams
We look at how a utility company in Australia is using artificial intelligence to automate at scale, improve the planet and reshape the Australian energy market Continue Reading
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Five steps to build an artificial intelligence strategy
Artificial intelligence is the next frontier for IT in businesses, helping to increase competitive advantage. A truly successful AI strategy needs careful planning Continue Reading
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Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading
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Digital leaders and the widening divide
This year’s Harvey Nash/KPMG CIO Survey shows a widening of the digital business divide, with companies that have already adopted digital technologies more likely to accelerate those investments than those still in the planning stage Continue Reading
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Data institutions play critical role in solving global social problems
Nigel Shadbolt, co-founder of the Open Data Institute, argues that a new breed of data institutions have a key role to play in unlocking the social and economic value of data Continue Reading
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Don’t believe the hype: AI is no silver bullet
We want to believe AI will revolutionise cyber security, and we’re not necessarily wrong, but it’s time for a reality check Continue Reading
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Opening up new AI applications
Opening up and demystifying artificial intelligence and machine learning is the best way to overcome perceptions that AI is a threat to people’s jobs Continue Reading
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Security Think Tank: AI in cyber needs complex cost/benefit analysis
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate a IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Security Think Tank: Ignore AI overheads at your peril
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: The past and future of security automation
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: Balancing human oversight with AI autonomy
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: SIEM and AI – a match made in heaven?
Artificial intelligence and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the... Continue Reading
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Security Think Tank: Artificial intelligence will be no silver bullet for security
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Security Think Tank: AI cyber attacks will be a step-change for criminals
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate an IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Security Think Tank: Get your house in order before deploying AI
AI and machine learning techniques are said to hold great promise in security, enabling organisations to operate a IT predictive security stance and automate reactive measures when needed. Is this perception accurate, or is the importance of ... Continue Reading
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Build 2020: Avoiding AI problems
It is early days for responsible artificial intelligence, but Microsoft aims to help companies avoid problems and improve the performance and quality of AI applications Continue Reading
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It’s good to chat, but who to? The role of chatbots in digital transformation
AI-powered chatbots and smart agents are being used to improve customer experience, but they can have an important role to play in internal digital transformation projects too Continue Reading
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Post-pandemic, automation will kill jobs – here’s why you should be happy about it
A likely reaction to the coronavirus pandemic is greater automation, which will replace human labour. But this will be a good thing – after all, the tractor doesn’t mean we have nothing else to do outside the farm Continue Reading
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Don’t forget to consider GDPR when using artificial intelligence in the workplace
While references to artificial intelligence in the workplace may conjure up images of future-gazing movies, the use of AI and people analytics by employers is already present at all stages of the employment lifecycle Continue Reading
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EC publishes approach to human and ethical implications of AI, but what will UK do?
The European Commission has published a guide to the EU’s approach to the human and ethical effects that artificial intelligence might bring Continue Reading
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Is the EU better equipped than the US to supervise the use of facial recognition?
Clearview AI can be an indispensable tool to reinforce national security, but there are many risks associated with the use of facial recognition technology that the EU might be better equipped to deal with than the US Continue Reading
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Putting edge computing centre stage in the UK’s fourth industrial revolution
The fourth industrial revolution will see every sector become a data-driven digital sector, with computing at the edge – which has power implications Continue Reading
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Gartner: Top 10 strategic technology trends in 2020
Two decades ago, at the start of the millennium, IT was deeply concerned about Y2K – and the iPhone, Twitter and Facebook didn’t exist. So what’s in store as a new decade begins? Continue Reading
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Industry, academia and government are joining forces to drive AI education
Building a diverse, advanced skills base in the UK will support the thriving technology sector and encourage the adoption of artificial intelligence across the broader economy Continue Reading
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Security Think Tank: Optimise data-centric strategies with AI
The belief that effective perimeter security is the best way to protect data is a fallacy that is being repeatedly exposed. We must recognise the need for a data-centric security model to protect data from both internal and external threats, but ... Continue Reading
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Gartner: Three Barriers to AI Adoption
CIOs are set to include artificial intelligence in their IT strategy. Technical, legislative and cultural challenges could influence their AI ambitions Continue Reading
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AI vs AI: How can we win the fake news battle?
Many internet browsers and social media companies have been forced to take on a new responsibility to combat the dissemination of false information, but can they succeed? Continue Reading
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AI may be a solution to the social care crisis, but what are the legal concerns?
Artificial intelligence and robotics has great potential to assist in social care environments, but due care must be given to data protection and privacy, among other legal concerns Continue Reading
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Will artificial intelligence be a recruiter’s new best friend?
AI and machine learning are being introduced into corporate recruitment to save time and money, but employers need to understand the legal risks Continue Reading
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Building a cyber-physical immune system
Shantanu Rane, researcher in cyber-physical systems security at the Palo Alto Research Center, explains how our own immune systems can inspire the design of modern cyber-physical systems Continue Reading
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How to avoid AI myopia
Artificial intelligence holds much promise and is generating a lot of excitement, but it can have unintended consequences. Technologists need to avoid repeating the mistakes of the past Continue Reading
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The UK must play a leading role in global collaboration on digital policy and ethics
All countries must work together to ensure digital technologies such as AI are ethical and trustworthy – and the UK has an opportunity to be a global leader Continue Reading
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Tech helps tackle trafficking and modern slavery, but industry needs a culture shift to eradicate it
Technology can help end the scourge of modern slavery, but the sector can do more and needs a change in thinking to take a lead Continue Reading
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Should we be worried that half of UK organisations don’t have a policy for the safe use of AI?
As artificial intelligence becomes more mainstream, business leaders must be aware of the risks and make sure their firms do not build bias into AI algorithms Continue Reading
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Audit services – the next frontier for tech giants?
As data analytics, AI and automation technology advance, could we be about to see technology firms take on some of the responsibilities of the big financial audit firms? Continue Reading
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The winter of AI discontent – thoughts on trends in tech ethics
All organisations need to consider the ethics of their technology use, especially as artificial intelligence tools become more mainstream Continue Reading
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Building Britain’s national digital twin
The tech sector and wider industry are coming together to create a “digital twin” of Britain to help improve the nation’s physical infrastructure – and you can help Continue Reading
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Will AI replace lawyers? Assessing the potential of artificial intelligence in legal services
You may not be surprised to learn that lawyers don't expect AI to replace them, but the potential for the technology in law and other professional services must not be underestimated Continue Reading
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Security Think Tank: Focus on malicious use of AI in 2019
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Security Think Tank: Put collaboration on 2019 security agenda
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Security Think Tank: Let’s get back to basics in 2019
At the close of 2018, we asked CW Security Think Tank contributors to name one thing predicted for 2018 that did not happen, one thing that was not predicted but did happen, and one thing that should happen in 2019 but probably will not Continue Reading
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Resist the tech backlash before it’s too late
An increasingly unhealthy narrative has grown up around the tech sector – some of which is justified. But industry leaders need to push back and argue for the benefits of technology, too Continue Reading
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Douglas Engelbart, the forgotten hero of modern computing
Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the... Continue Reading
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Putting the UK at the forefront of ethics and innovation in AI and data
The announcement of high-profile members of the UK's Centre for Data Ethics and Innovation is another step for the government's commitment to be a global leader in AI, says secretary of state Continue Reading
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Emerging govtech – a new opportunity for innovation in public service delivery?
The government has started to engage with the IT sector over how best to introduce emerging technologies in public service delivery – an initiative that, if successful, should be welcomed Continue Reading
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UK winners and losers in digital tech
The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms Continue Reading
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Security Think Tank: Counter application layer attacks with automation
What should organisations be doing to address application layer attacks and reduce the likelihood of a breach through this type of attack? Continue Reading
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Want a 200% pay rise? If you do, let the robots do all the work
One of the newest Nobel economists has a theory, and if it's correct we'll all be in for a huge salary increase when the robots take over Continue Reading
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The risks of regulating artificial intelligence algorithms
For AI to improve our lives, it needs to reflect the real world, but regulating algorithms to be how we would like them to be risks introducing an unreality that makes them ineffective Continue Reading
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AI: Black boxes and the boardroom
Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading
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Intellectual property in an AI world
The controversial European Copyright Directive has gone back to the drawing board, but it raises important questions about the use of artificial intelligence in protecting individual rights Continue Reading
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Why #techmatters – the challenge for everyone in the UK tech community
The UK technology sector faces unprecedented challenges – and opportunities – but we must never lose sight of the fact that it exists to make people’s lives better Continue Reading
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Mind your drone business
Amazon is just the tip of the iceberg – companies are pouring hundreds of millions into the development of commercial drones Continue Reading
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Digital transformation is just business change
Don't always start with the technology if you're driving transformation, but always start with the business Continue Reading
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Building a tech future between the UK and India
A new tech partnership between the UK and India will benefit the digital economy in both countries, says secretary of state for digital, culture, media and sport Matt Hancock Continue Reading
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Can Huawei untangle the AI mess?
Huawei is building a digital platform with “device-cloud synergy” to support artificial intelligence applications, but enterprises should be wary of being locked into a single AI stack Continue Reading
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Security Think Tank: How to evolve SecOps capacity
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Does artificial intelligence have a language problem?
As AI 'learns' from human input, the language we use becomes an increasingly important consideration Continue Reading
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Security Think Tank: Take care of security basics before automating
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: How automation can reduce the load on the security operations team
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: Approaches to strengthening security operations
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: Automating basic security tasks
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: Don’t automatically automate security
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: Establish best practice before automating security processes
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Security Think Tank: Humans and AI machines in harmony
How can organisations evolve their security operations teams to do more automation of basic tasks and cope with dynamic IT environments? Continue Reading
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Why CryptoKitties shows the future of humanity in the robot age
Spending millions on blockchain-based cat collectibles might seem trivial, but it explains why economists aren’t worried about robots taking all our jobs Continue Reading
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Building on the UK tech sector’s momentum in 2018
The UK’s digital and tech industry made great progress in 2017, and the government aims to further its support in 2018, says digital minister Continue Reading
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How to boost your personal brand as an IT professional
Seven steps to help you build a personal brand in the workplace, articulate the value you provide and build your professional reputation Continue Reading
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How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading