News
Social media technology
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August 01, 2019
01
Aug'19
Facebook asked to explain discrepancies in evidence over Cambridge Analytica
DCMS Committee chairman asks Facebook to clarify what it knew about Cambridge Analytica’s use of its data and when
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July 25, 2019
25
Jul'19
Surge in UK businesses switching bank account providers
The UK system that makes it easy to change bank account has seen a surge in businesses taking up the service
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July 25, 2019
25
Jul'19
Facebook shrugs off $5bn fine, reports strong quarter
Investors responded positively after social networking firm reported better-than-expected second-quarter results after budgeting for FTC fine, but the company faces a further antitrust investigation
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July 24, 2019
24
Jul'19
Zuckerberg responsible for Facebook privacy compliance after $5bn FTC fine
Facebook pays record fine after breaching users’ privacy, following settlements with Federal Trade Commission and Securities and Exchange Commission
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July 24, 2019
24
Jul'19
US Department of Justice launches antitrust probe into dominance of online platform providers
The US Department of Justice has called for an antitrust investigation into how “market-leading” online platform operators in the search, social media and retail space operate
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July 05, 2019
05
Jul'19
Challenger bank shuts up shop in UK amid uncertainty
Digital bank Fidor is ending its time in the UK, blaming uncertainties in the market
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July 04, 2019
04
Jul'19
Over half a million homes now using full-fibre as access improves
Ofcom’s latest Communications Market Report examines key trends in the UK’s broadband and mobile market, and finds that access to faster broadband is expanding rapidly across all delivery mechanisms
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July 04, 2019
04
Jul'19
Facebook, Instagram and WhatsApp outage resolved, but questions remain over what caused it
Facebook confirms that technical difficulties blighted its applications and services for several hours on 3 July 2019
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July 03, 2019
03
Jul'19
Why PSD2 adoption in the Netherlands is lagging behind
The Netherlands appears to be falling behind in open banking, even though the Dutch are digitally proficient and are often early adopters of new technology. What is going on?
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June 28, 2019
28
Jun'19
Almost half of shoppers still prefer brands with stores
Despite an increasing amount of people shopping online, factors such as product pricing and whether a brand has a physical store still come into play
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June 20, 2019
20
Jun'19
Facebook officially unveils cryptocurrency plans
Facebook has released details about its Libra cryptocurrency, but questions still remain over how, and if, it will work
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June 20, 2019
20
Jun'19
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
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June 19, 2019
19
Jun'19
How AirAsia streamlined its customer service
Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
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June 18, 2019
18
Jun'19
Facebook announces global digital currency Libra
Facebook is launching digital coin to open up affordable financial services to the world
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June 13, 2019
13
Jun'19
Facebook London hiring spree focuses on tackling online harms
Facebook is hiring for 500 tech jobs in the capital in the next six months, with a particular focus on seeking out and clamping down on malicious content and fake accounts, and curbing other harmful behaviour on its platforms