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March 27, 2018 27 Mar'18
Case study: Berkshire NHS trust provides mental health support through social network

Berkshire NHS is using its Support Hope and Recovery Online Network to provide 24/7 support and advice to service users struggling with mental health issues
March 23, 2018 23 Mar'18
European insurtech growth dwarfs US

Europe is seeing rapid growth in its insurtech as investors pump hundreds of millions into the sector
March 21, 2018 21 Mar'18
Danish government launches business-focused national digital strategy

Denmark’s government has launched a plan to get more small businesses into the digital economy as it targets being a leader in advanced technologies such as artificial intelligence
March 20, 2018 20 Mar'18
Maplin in administration: Internet connectivity issues hit in-store card payments

Internet issues at beleaguered high-street electronics retailer Maplin cause trouble at the tills in stores across the UK

March 20, 2018 20 Mar'18
Dutch cycling culture pumps up bicycle startups

Bike-sharing services are cropping up in urban areas of the Netherlands but the government wants to restrict their number
March 19, 2018 19 Mar'18
Digital retail calls for agile approach, say experts

To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live
March 16, 2018 16 Mar'18
IT contractors not a risk despite Snowden leaks, GCHQ tells court

The government argues in the Investigatory Powers Tribunal that contractors with systems administration rights to computers holding GCHQ’s most sensitive intelligence pose no more of a security risk than the agency’s employees
March 13, 2018 13 Mar'18
Government ‘unlawfully delegated’ bulk data powers to GCHQ, court hears

Privacy International urges Britain’s most secret court, the Investigatory Powers Tribunal, to rule that the government illegally collected surveillance data from internet and phone companies until at least September 2017
March 12, 2018 12 Mar'18
World Wide Web inventor Tim Berners-Lee wants us to fix the web’s bugs

Too much of the web and people’s personal data is under the control of a handful of mega-corporations. Is there a better way?
March 12, 2018 12 Mar'18
Politicians need to be more involved in tech, says Sadiq Khan

Flying the flag for the UK capital at the SXSW festival in Texas, London mayor Sadiq Khan says government should “do more” for technology, as well as mitigate the risks that come with it, and calls on social media firms to take responsibility for ...

March 09, 2018 09 Mar'18
Modern retail: machine learning, customer experience and legacy

As the retail landscape shifts in the wake of new technologies, experts in retail and tech explain how firms need to adapt to cater for modern consumers
March 07, 2018 07 Mar'18
Ofcom probes Three and Vodafone over suspected net neutrality breaches

Telecoms regulator launches investigation into whether or not mobile operators Three and Vodafone are flouting European rules on net neutrality
March 06, 2018 06 Mar'18
Government sets out tighter security measures for IoT devices

The government has announced plans to develop a new code of practice to improve the security of connected internet of things devices
March 06, 2018 06 Mar'18
Amazon contemplating next move in banking sector

Amazon is in talks with a bank about setting up a current account that will appeal to young people
March 02, 2018 02 Mar'18
People at risk of psychological side-effects of screen addiction

Many Brits spend more than 10 hours a day attached to a screen and 60% look at two at once, research shows
February 26, 2018 26 Feb'18
MWC 2018: Samsung Galaxy S9 launch kicks off annual mobile festival

Samsung has raised the curtain on Mobile World Congress 2018 in Barcelona with the launch of a new flagship Galaxy S9 smartphone device
February 22, 2018 22 Feb'18
Schoolkids want social media giants to do more to stop online bullying

Schoolchildren feel that social media companies such as Facebook and Instagram can do much more to protect them from online abuse
February 19, 2018 19 Feb'18
Take-up of chatbots will accelerate over next two years

Chatbots and artificial intelligence are becoming an increasingly important part of customer services
February 14, 2018 14 Feb'18
Consumers wasting millions of gigabytes of inclusive mobile data

Over 140 million gigabytes of mobile broadband data included in UK consumer mobile contracts is going unused every month, according to uSwitch
February 02, 2018 02 Feb'18
Google Q4 results show businesses are buying into its public cloud

The Google Cloud Platform is earning the search engine giant $1bn per quarter. Expect more cloud investment this year
February 01, 2018 01 Feb'18
More than half of millennials prefer online retailer info to in-store assistance

Customers between the ages of 25 and 34 would rather look online for information than talk to a shop assistant, even when they are in a store
February 01, 2018 01 Feb'18
Facebook reports $15.9bn profit after ‘hard’ year

Facebook has reported a strong fourth quarter and a strong year with quarterly profit up 20% and annual profit up 56%, but chief Mark Zuckerberg admits it has been a challenging 12 months
January 31, 2018 31 Jan'18
Australia’s internet speeds limiting productivity

Australia’s broadband networks, already among the world’s slowest, could be further strained by the emergence of virtual and augmented reality
January 26, 2018 26 Jan'18
Government sets out further details of Digital Charter

The government’s charter aims to tackle challenges and risks brought by technology in “an effective and responsible way”, thereby boosting the digital economy
January 23, 2018 23 Jan'18
Mastercard sets biometric ID deadline for banks

Mastercard has committed to guaranteeing that every one of its customers will have access to biometric authentication services by April 2019
January 22, 2018 22 Jan'18
Manchester’s CityVerve launches new internet of things challenge for SMEs and startups

Manchester’s CityVerve smart city project has called for IoT developers and startups to tackle challenges in healthcare, transport and energy
January 22, 2018 22 Jan'18
Judge will take time to seek answers from EU court over Max Schrems Facebook privacy fight

The Irish High Court will take time to decide what questions to put before the European Court of Justice in a case with significant implications for EU and US trade and the privacy of EU citizens
January 22, 2018 22 Jan'18
European Parliament votes to restrict exports of surveillance equipment

European Parliament votes to tighten export controls to restrict supply of surveillance and encryption technology to states with poor human rights records amid fears British companies may not have to comply after Brexit
January 18, 2018 18 Jan'18
NRF 2018: Rent the Runway – focus on data proves use case for clothing rental

Clothing retailers are not traditionally known to rent products to anyone other than celebrities, but retail service Rent the Runway is using data to prove customer demand
January 17, 2018 17 Jan'18
Dream machines: how IT is changing the world of neuroscience

We talk to computer scientist and entrepreneur Jamil El Imad about the cutting-edge intersection of neuroscience and IT
January 09, 2018 09 Jan'18
Google puts its payment services under one roof

Internet giant is bringing all its payment services under the Google Pay brand, making them “simpler, safer and more consistent”
December 22, 2017 22 Dec'17
Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology
October 17, 2017 17 Oct'17
UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears

A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services.
October 16, 2017 16 Oct'17
How technology is transforming healthcare delivery in Gulf region

IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years
October 03, 2017 03 Oct'17
Tech entrepreneur aims to take digital skills to refugees

Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost
September 19, 2017 19 Sep'17
Outlook outage: Microsoft blames European Hotmail downtime on load-balancing fault

Microsoft claims connectivity issues that blighted Outlook and Hotmail users for much of Monday 18 September have now been largely resolved
September 12, 2017 12 Sep'17
Government wants to remain in EU cyber security club after Brexit

The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019
September 01, 2017 01 Sep'17
US Open tennis uses IBM AI to create video highlights

Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system
August 14, 2017 14 Aug'17
Most consumers think they are more digitally savvy than some retailers

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers
August 09, 2017 09 Aug'17
Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position
July 25, 2017 25 Jul'17
North Korean web users enjoy Amazon, Facebook and YouTube, report claims

Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen
July 12, 2017 12 Jul'17
UK ranked as top 10 digital economy

The UK has been ranked among the top 10 nations in terms of digital capabilities
June 29, 2017 29 Jun'17
App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel
June 26, 2017 26 Jun'17
Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’

The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged
June 21, 2017 21 Jun'17
Queen’s Speech highlights digital charter and data protection

Government confirms plans to create a digital charter to ensure the UK is “the safest place to be online”, and a new law protecting personal data
June 20, 2017 20 Jun'17
Tesco customers miss out on deliveries due to tech fault

A glitch in the supermarket’s store-side systems has meant Tesco’s deliveries to customers have been delayed
June 06, 2017 06 Jun'17
HSBC launches global social network for businesses

HSBC Bank is helping its business customers connect with potential partners through a digital hub
May 24, 2017 24 May'17
Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence
May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 15, 2017 15 May'17
Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience