News

IT for transport and travel industry

• February 04, 2020 04 Feb'20

  Swedish rail firm’s digital journey running on time

  Swedish rail company tells Computer Weekly about its successful mission to improve customer experience

• February 03, 2020 03 Feb'20

  Australia’s Avalon Airport to provide self-service kiosks

  Avalon Airport, located between Melbourne and Geelong in Victoria, is implementing self-service kiosks to improve passenger experience and operations

• January 31, 2020 31 Jan'20

  Estonian CIO gives UK IT professionals hope as Brexit removes rights

  Tech chief says Estonia’s door is open to UK IT professionals if they want to continue enjoying an EU lifestyle

• January 27, 2020 27 Jan'20

  LV= rolls out smart speaker skill

  General insurance firm says customers will receive answers to commonly asked questions by invoking the skill on Alexa or Google Home Assistant

• January 22, 2020 22 Jan'20

  Aeris gears up for connected vehicle joint venture with VW

  Connected technology provider forges joint venture with leading automotive manufacturer to improve service flexibility and speed, operational efficiency and customer experience

• January 17, 2020 17 Jan'20

  CAA debuts aviation cyber security assurance scheme

  Civil Aviation Authority and Crest announce the first companies to be accredited under the CAA’s new cyber security oversight scheme, Assure

• January 17, 2020 17 Jan'20

  IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects

  James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention

• January 15, 2020 15 Jan'20

  Case study: How Trainline keeps customers satisfied

  The Trainline is encouraging customers to discover cheaper rail fares for the same journey with its AI-enabled SplitSave option

• January 06, 2020 06 Jan'20

  Personal transport as a service drives across Nordics

  New mobility-as-a-service projects are gaining traction in major cities across Denmark, Finland, Norway and Sweden

• January 06, 2020 06 Jan'20

  Iran likely to hit back with cyber attacks, security experts warn

  The possibility of cyber attack by threat groups acting on behalf of the Iranian government has dramatically increased following US actions in Iraq

• December 23, 2019 23 Dec'19

  Top 10 enterprise IT in the Nordics stories of 2019

  Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2019

• December 18, 2019 18 Dec'19

  Artificial intelligence drives autonomous ship project at Stena Line

  Swedish ferry operator plans to cut costs and become more environmentally friendly by operating autonomous ships

• December 18, 2019 18 Dec'19

  How Saudi Arabia plans to become the Silicon Valley of the Middle East

  With its young and educated population, Saudi Arabia has the potential to become a hub for tech innovation

• December 11, 2019 11 Dec'19

  How can CIOs in Europe turn innovation into a competitive advantage?

  CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result

• December 10, 2019 10 Dec'19

  Autonomous ships on Dutch horizon

  The Port of Rotterdam is creating an environment where autonomous ships will become the norm, through IoT and IBM Watson

• December 09, 2019 09 Dec'19

  Cloud computing surges in the UAE in 2019

  Cloud computing take-up saw a significant acceleration in the Middle East throughout this year

• December 05, 2019 05 Dec'19

  Cyber Girls First volunteers encourage girls to think high-tech

  More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists

• December 03, 2019 03 Dec'19

  Survey finds most firms don’t respond to GDPR requests in time

  Most organisations do not respond to requests for GDPR data in the one month allowed, while many return incorrect data. The education sector does best, but the public sector lags behind

• November 29, 2019 29 Nov'19

  TfL locks down Oyster accounts to ward off credential stuffing

  Mandatory password reset for all travellers who use Oyster and contactless payment systems follows minor breach incident earlier in 2019

• November 28, 2019 28 Nov'19

  Finnish tech firm aims to create scalable general-purpose quantum computer

  University spin-off is attempting to take quantum computing capabilities to multiple business sectors

• November 25, 2019 25 Nov'19

  Uber app exploit posed safety risk to passengers

  A flaw in Uber’s system meant thousands of trips in London were taken with unauthorised drivers at the wheel

• November 21, 2019 21 Nov'19

  British Airways cancels flights due to technical issue

  British Airways customers are suffering delays and cancellations as a result as a technical issue

• November 20, 2019 20 Nov'19

  Mimecast blocked 99 billion suspicious emails in third quarter

  Latest threat intelligence report reveals the scale of the threat posed by malicious emails, with the transport, legal and financial sectors hit hardest

• November 20, 2019 20 Nov'19

  Finland’s ministry of transport floats tech-enabled four-day week

  Government department says four-day working week is made possible by technologies such as artificial intelligence

• November 15, 2019 15 Nov'19

  Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink

  Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates

• November 13, 2019 13 Nov'19

  Finnish biometric identity plans for seamless air travel

  Finnair and Finavia explore options for automatic digital identification and authentication of air travellers

• October 29, 2019 29 Oct'19

  Reykjavik: An IT ecosystem beyond the ice

  Iceland is a small island between Europe and the US, and that is one of several reasons why it is attracting tech startups to its capital

• October 14, 2019 14 Oct'19

  Researchers reveal the cyber campaign that built China's new airliner

  CrowdStrike has published details of a coordinated campaign of cyber espionage and hacking, forced technology transfer and physical theft as China seeks to gain an advantage in the commercial aviation industry

• October 07, 2019 07 Oct'19

  UKtech50 2019 – help us find the most influential people in UK technology

  Computer Weekly’s annual search for the 50 most influential people in UK technology reaches its 10th anniversary – let us know who you would like to nominate for this year’s list

• September 30, 2019 30 Sep'19

  CIO interview: Michael Ibbitson, executive VP for technology and infrastructure, Dubai Airports

  Former CIO at Gatwick Airport took flight to the Middle East three years ago, and is using data to transform the technology and infrastructure at Dubai Airports

• September 26, 2019 26 Sep'19

  Attackers breached supplier systems to steal Airbus secrets

  Airbus has been the subject of at least four major cyber attacks in the past 12 months, with contractors and suppliers targeted through their VPNs

• September 18, 2019 18 Sep'19

  Emotet phishing botnet returns from summer vacation

  The Emotet phishing trojan-turned-botnet is back in action after a three-and-a-half month break, say threat researchers

• September 18, 2019 18 Sep'19

  Amadeus opens systems to kick-start innovation-driven ecosystem

  By opening its systems, travel software company Amadeus is hoping to foster ecosystem-wide innovation in the travel industry

• September 17, 2019 17 Sep'19

  Ecuador citizens’ data breach holds lessons for enterprises

  What caused the mass breach of Ecuadorian citizens’ data, and what can businesses learn from it?

• September 13, 2019 13 Sep'19

  Ditch hoodies and hackers to encourage diverse security recruitment

  The cyber security industry needs to address a systemic image problem if it is to succeed in recruiting more diverse teams

• September 13, 2019 13 Sep'19

  When AIs go to war: Autonomous cyber weapons ‘inevitable’

  CISOs must start thinking about how to engage with intelligent, adaptive, non-human attackers, says Trend Micro’s Rik Ferguson

• September 13, 2019 13 Sep'19

  Industry opposition to no-deal Brexit hardens, says TechUK

  A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations

• September 12, 2019 12 Sep'19

  5G takes off at Gatwick Airport

  Vodafone’s 5G network goes live in airport’s South Terminal

• September 12, 2019 12 Sep'19

  Mirai descendants dominate IoT threat environment

  Attacks leveraging compromised IoT devices are growing in size, scale and frequency, report security experts at F-Secure and Trend Micro, with Mirai-related botnets a major source of trouble

• September 11, 2019 11 Sep'19

  GDPR non-compliance worse than feared

  Over half of UK businesses do not yet appear to be fully GDPR-compliant, and many have de-prioritised their compliance efforts

• September 10, 2019 10 Sep'19

  BT gears up to take on rogue drones

  BT’s Enterprise unit is offering customers an anti-drone security solution to protect their physical sites from intrusion

• September 09, 2019 09 Sep'19

  Social engineering a factor in virtually all cyber attacks, report claims

  Almost every single cyber attack will, at some stage, require a human to be tricked into doing something, according to research by Proofpoint

• September 09, 2019 09 Sep'19

  Loyal Dutch IT professionals not being rewarded enough, survey shows

  Companies warned they could lose loyal IT staff because salary rises do not match those on offer from rival employers

• September 05, 2019 05 Sep'19

  National Rail Enquiries hit by rush hour real-time information outage on mobile app and website

  National Rail Enquiries confirms it is waiting on a third-party supplier for an update on when access to real-time train departure and arrival information will be restored on its website and mobile app

• September 05, 2019 05 Sep'19

  EasyJet deploys Google’s natural language processing tech to bring voice search to airline app

  Airline claims to be the first in the world to offer customers access to voice search capabilities within its mobile app

• August 30, 2019 30 Aug'19

  Location analysis expands Nordic telco’s range of services

  Nordic telecoms company works with startup to offer services to businesses through location data analysis

• August 28, 2019 28 Aug'19

  Most UK firms ignore security in tech investments

  Less than a quarter of UK firms prioritise security when investing in new technology, despite the threat of cyber attacks and data protection regulations, a survey reveals

• August 23, 2019 23 Aug'19

  IR35 reforms: HMRC defends off-payroll rules guidance against "woeful" IPSE jibes

  HMRC promises there are more preparatory materials in the pipeline to help the private sector prepare for the April 2020 IR35 rules, after IPSE brands its current guidance "woeful"

• August 23, 2019 23 Aug'19

  Travel company Clarity bakes ThoughtSpot into analytics tool

  Travel management company Clarity has turned to ThoughtSpot to create an analytics tool for clients as well as for internal use

• August 22, 2019 22 Aug'19

  A helping hand from the Nordics in the eye of the GDPR storm

  Nordic IT companies are well suited to supporting enterprises in their data protection projects, even though openness is more natural to them

• August 22, 2019 22 Aug'19

  5G testbed brings Li-Fi broadband to Orkney

  A number of homes on the remote island of Graemsay in the Orkneys are testing so-called Li-Fi technology as a broadband delivery mechanism

• August 21, 2019 21 Aug'19

  Transport and logistics transformation driven by data

  Growth in data connectivity and the adoption of technologies such as robotic process automation are fuelling a tech revolution in transport and logistics

• August 20, 2019 20 Aug'19

  Buyers think SD-WAN is too expensive and complicated

  Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report

• August 16, 2019 16 Aug'19

  ICO to probe facial recognition at King’s Cross

  UK privacy watchdog is to investigate whether the use of live facial recognition technology at King’s Cross complies with data protection laws

• August 14, 2019 14 Aug'19

  British Airways e-ticketing system could expose passenger details

  British Airways has not addressed a potential leak of passenger details despite warnings from security researchers, but says it is aware of the issue and is taking action

• August 09, 2019 09 Aug'19

  Whistleblowers: James Glenn’s battle with Cisco opens new front on cyber security

  James Glenn, a 42-year-old security specialist, fought a 10-year legal battle with Cisco after blowing the whistle on serious security flaws. He lost his job, but has no regrets

• August 08, 2019 08 Aug'19

  British Airways resolves IT systems issues that forced it to ground and delay hundreds of flights

  British Airways has confirmed the IT system-related technical difficulties that resulted in it having to cancel hundreds of flights have been resolved

• August 07, 2019 07 Aug'19

  Rolls-Royce uses IFS to provide real-time operational data

  Aero engine maker is using IFS Maintenix to gather engine data and push out software updates

• August 07, 2019 07 Aug'19

  BA IT systems failure results in cancelled flights and delays at London airports

  British Airways is experiencing unspecified technical difficulties at London Heathrow, London Gatwick and London City airports, prompting it to cancel flights

• August 02, 2019 02 Aug'19

  Birmingham City Council ends 13-year IT contract with Capita

  Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council”

• August 01, 2019 01 Aug'19

  GDPR taken more seriously after first fines

  Security professionals believe the first big fines under the General Data Protection Regulation will get organisations to take the new rules more seriously, but will not necessarily change policies or practices

• July 31, 2019 31 Jul'19

  Middle East businesses welcome Amazon Web Services region launch

  Bahrain AWS region, with three datacentres, links Middle East to AWS's global network and will help to accelerate digital transformation

• July 29, 2019 29 Jul'19

  ICO selects first innovation Sandbox participants

  UK privacy watchdog has chosen the first firms to take part in its Sandbox programme aimed at developing innovative and beneficial products and services that are privacy compliant

• July 24, 2019 24 Jul'19

  Smart technology will transform Dutch neighbourhood

  A programme in the Netherlands is creating a smart neighbourhood as a pilot for how people could live in the future

• July 19, 2019 19 Jul'19

  London Underground 4G plan will lead to wider fibre broadband backbone

  The Jubilee Line will be first Tube service to offer 4G through tunnels, and the cabling to support the service will become part of a fibre hub for London homes and businesses

• July 18, 2019 18 Jul'19

  Lateral phishing used to attack organisations on global scale

  Lateral phishing is a growing type of account takeover that has enabled attackers to target more than 100,000 people by hijacking just 154 email accounts

• July 16, 2019 16 Jul'19

  Manchester Metrolink gets contactless payments technology

  Travellers using Manchester’s trams can now complete their journeys using contactless payment

• July 15, 2019 15 Jul'19

  Billion-dollar privacy penalties put CEOs on notice

  Facebook’s potential $5bn settlement with the FTC follows notifications of planned GDPR fines for British Airways and Marriott International, underlining the importance of data stewardship

• July 15, 2019 15 Jul'19

  Organisations turn to AI in race against cyber attackers

  Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks

• July 12, 2019 12 Jul'19

  SD-WAN in play: How software-defined solves core business challenges

  For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business ...

• July 09, 2019 09 Jul'19

  ICO issues warning about using facial recognition technology

  The UK privacy watchdog has ruled that any police force or private organisation using live facial recognition technology is processing personal data and needs to pay attention to data protection laws

• July 08, 2019 08 Jul'19

  TfL launches wireless device tracking to gather Tube data

  Transport for London aims to use passenger movement data to make using the London Underground a more pleasant experience

• July 08, 2019 08 Jul'19

  British Airways facing £183m GDPR fine

  British Airways is to appeal against a record fine for infringement of data protection rules for a breach of customer data in 2018

• July 05, 2019 05 Jul'19

  Autonomous delivery van drives at Goodwood Festival of Speed

  Kar-go aims to revolutionise online deliveries by cutting the cost of the final mile

• July 04, 2019 04 Jul'19

  Security and privacy key to smart buildings and cities

  Security and privacy capabilities are essential for stakeholders if they are to realise the benefits of smart buildings and cities, says expert whitepaper

• July 04, 2019 04 Jul'19

  Implementing IoT – overcoming barriers to commercial adoption

  Tim Wright from the Institute of Telecoms Professionals reports from a recent seminar exploring questions around the barriers to commercial, at-scale adoption of the internet of things, and how to overcome them

• July 02, 2019 02 Jul'19

  CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

  A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks

• June 25, 2019 25 Jun'19

  Airbus opens cyber innovation hub in Wales

  Newport hub will focus on industrial control systems, artificial intelligence and data analytics

• June 19, 2019 19 Jun'19

  How AirAsia streamlined its customer service

  Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service

• June 19, 2019 19 Jun'19

  Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

  The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims

• June 19, 2019 19 Jun'19

  Luxembourg tech startups get premium connections

  Luxembourg is at the centre of a continent with ambitious plans to develop a thriving tech industry, but what makes it different?

• June 18, 2019 18 Jun'19

  Openreach trials will speed up broadband upgrade

  Tests to focus on process of migrating households and businesses to fibre to the premise and voice over IP

• June 17, 2019 17 Jun'19

  HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months

  An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months

• June 12, 2019 12 Jun'19

  From oil crash to tech startup boom in Norway

  For countries highly dependent on oil, the global price crash had huge potential ramifications – one of which, in Norway, was the development of a thriving technology sector

• June 11, 2019 11 Jun'19

  Virgin Atlantic partners with Accenture to bring self-service capabilities to cargo management

  Transatlantic airline becomes the first to adopt the latest version of Accenture's cloud-based Freight and Logistics platform as part of its digital transformation push

• June 10, 2019 10 Jun'19

  Etihad Airways uses artificial intelligence to source ideas from staff

  UAE airline works with tech startup to create a platform to help it apply employees’ ideas to address business challenges

• June 07, 2019 07 Jun'19

  NotPetya offers industry-wide lessons, says Maersk’s tech chief

  There are several key industry-wide lessons to be learned from the NotPetya attack in 2017, according to the information chief at one of the companies most heavily impacted

• June 06, 2019 06 Jun'19

  Half of CFOs frustrated by complex accounting systems

  Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey

• May 31, 2019 31 May'19

  How AI helps protect Japan’s road system from subsidence

  Tokyo-based Kawasaki Geological Engineering is using Fujitsu’s Zinrai artificial intelligence system to develop a solution to erosion causing subsidence and sinkholes on Japan’s road network

• May 21, 2019 21 May'19

  UC Expo 2019: Experts talk up future tech in unified communications

  Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it?

• May 17, 2019 17 May'19

  École Hôtelière de Lausanne puts Amelia the robot at its core

  When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear

• May 16, 2019 16 May'19

  Fujitsu sets out to restore trust in technology

  Trust in technology, how to recapture it, and how to ensure AI doesn’t overstep its bounds were the big messages on the opening day of Fujitsu Forum in Tokyo

• May 10, 2019 10 May'19

  O2 boosts indoor network capacity to prep for 5G

  O2 has been working with the Wireless Infrastructure Group to enhance mobile connectivity indoors and in public spaces

• May 10, 2019 10 May'19

  Dutch businesses not yet implementing NIS Directive

  Little urgency to comply with the Network and Information Systems Security Act, which seeks to protect the Netherlands’ vital infrastructure and digital services from cyber attack

• May 08, 2019 08 May'19

  Cyber criminals targeting C-suite, DBIR shows

  Executives and cloud-based services are gaining popularity as targets for cyber criminals, according to the latest data breach investigations report

• May 01, 2019 01 May'19

  Fiat Chrysler commits to Android for connected vehicles

  Fiat Chrysler Automobiles has signed deals with Google and Samsung to power its connected vehicle ecosystem

• April 30, 2019 30 Apr'19

  CIO interview: Mark Holt, CTO, Trainline

  A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month

• April 29, 2019 29 Apr'19

  Ofcom must rethink rural broadband USO, says Lords report

  There are still serious concerns about whether or not the 10Mbps broadband USO is fit for purpose, and Ofcom needs to take account of them, according to The House of Lords Select Committee for the Rural Economy

• April 26, 2019 26 Apr'19

  British 5G developers to test their mettle in South Korea

  DCMS launches £2.4m project to support the development of 5G applications for public transport alongside its South Korean counterpart

• April 26, 2019 26 Apr'19

  Dutch road management organisation encourages startups to innovate

  Dutch highway management agency RWS is sharing data with the private sector to stimulate innovation