News

Artificial intelligence, automation and robotics

• August 15, 2025 15 Aug'25

  US trade body calls on Washington to cut cyber red tape

  The US Information Technology Industry Council has called on the White House’s Office of the National Cyber Director to cut burdensome regulations in areas such as AI and incident reporting, and to do more to build a unified security regime

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 15, 2025 15 Aug'25

  Autocratic UAE gets democratic artificial intelligence

  US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech

• August 15, 2025 15 Aug'25

  SK Telecom to build sovereign AI infrastructure

  The South Korean telco is building the Haein Cluster AI infrastructure to support its Petasus AI Cloud service in a bid to meet the demand for AI training and inference within its borders

• August 14, 2025 14 Aug'25

  What’s going on inside Intel?

  Chipmaker Intel has had a tough couple of weeks: job cuts, Donald Trump calling for the CEO’s resignation, and now an attack by its former chief executive

• August 13, 2025 13 Aug'25

  Santander will make AI training mandatory for all staff in 2026

  Spanish banking giant announces mandatory AI training for staff, and collaborates with OpenAI on a ‘data and AI-first transformation’

• August 13, 2025 13 Aug'25

  SAP touts Business Suite as key to enterprise AI

  The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne

• August 13, 2025 13 Aug'25

  ODI tells EU to balance AI safeguards with innovation promotion

  The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation

• August 12, 2025 12 Aug'25

  Macquarie Data Centres to offer Dell-Nvidia AI tech stack

  The Australian datacentre operator will host the Dell AI Factory with Nvidia infrastructure platform in its sovereign facilities to meet growing demand for local, secure and compliant generative AI infrastructure

• August 12, 2025 12 Aug'25

  Workday research: 75% of employees will work with artificial intelligence, but not for it

  Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key

• August 12, 2025 12 Aug'25

  Salesforce research: CFOs zealous for agentic AI

  A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies

• August 12, 2025 12 Aug'25

  Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India

  Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs

• August 11, 2025 11 Aug'25

  EDGX closes €2.3m funding to boost AI compute for satellites

  Belgian space tech company gains funding to aid its mission to deliver the world’s fastest edge computing service for satellite constellations, enabling fast and efficient data processing from space

• August 11, 2025 11 Aug'25

  Watching the watchers: Is the Technical Advisory Panel a match for MI5, MI6 and GCHQ?

  Dame Muffy Calder is chair of the Technical Advisory Panel (TAP), a small group of experts that advises the Investigatory Powers Commissioner on surveillance technology. Do they have what it takes to oversee the intelligence community?

• August 08, 2025 08 Aug'25

  OpenAI closes gap to artificial general intelligence with GPT-5

  As OpenAI’s latest large language model delivers smarter AI, experts are wary of the risks GPT-5 poses to human creativity

• August 07, 2025 07 Aug'25

  Interview: Kirsty Roth, chief operations and technology officer, Thomson Reuters

  As a technologist who also runs corporate operations, Thomson Reuters’ CTO believes her tech background gives her a unique edge as the business information group looks to transform its products with AI

• August 07, 2025 07 Aug'25

  DeepSeek shows enterprises model distillation opportunity

  DeepSeek showed how it is possible to run an AI model using far less compute than existing models. AI model distillation is now becoming mainstream

• August 06, 2025 06 Aug'25

  Government looks at tech to tackle peak electricity demand

  Forecasting, AI, smart meters and electrical vehicle batteries are part of an ambitious project to reduce the use of fossil fuels on the UK's energy grid

• August 06, 2025 06 Aug'25

  NCSC updates CNI Cyber Assessment Framework

  Updates to the NCSC’s Cyber Assessment Framework are designed to help providers of critical services better manage their risk profiles

• August 06, 2025 06 Aug'25

  OpenAI now offers open AI models, but CIOs need to assess the risk

  Open models offer enterprise IT a way to build tailored LLMs trained on corporate content. Open AI is now offering two open models

• August 06, 2025 06 Aug'25

  Australian scaleup to bring AI-led data protection to the MoD

  The UK’s Ministry of Defence is embracing AI-led data protection in the wake of a major privacy breach, enlisting Australian cyber firm Castlepoint Systems to oversee sensitive records

• August 05, 2025 05 Aug'25

  Broadcom unveils Jericho4 for distributed AI networking across datacentres

  Global semiconductor and infrastructure software solutions provider scales over one million specialised processing unit clusters beyond single facility limits

• August 05, 2025 05 Aug'25

  How StanChart balances AI-powered innovation with security

  Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security

• August 04, 2025 04 Aug'25

  Proliferation of on-premise GenAI platforms is widening security risks

  Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams

• August 04, 2025 04 Aug'25

  Agentic AI a target-rich zone for cyber attackers in 2025

  At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers

• August 04, 2025 04 Aug'25

  Interview: How ITSM helps deliver results at McLaren Racing

  We speak to Dan Keyworth, director of business technology at McLaren Formula One Team, about how IT keeps the F1 team on track

• August 03, 2025 03 Aug'25

  NUS and Google team up on AI research centre

  The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state

• August 01, 2025 01 Aug'25

  Met Police to double facial recognition use amid budget cuts

  The UK’s largest police force is massively expanding its use of live facial recognition technology as it prepares to lose 1,700 officers and staff

• August 01, 2025 01 Aug'25

  Securing agentic identities focus of Palo Alto’s CyberArk buy

  Palo Alto Networks is entering the identity security space with a multibillion-dollar acquisition, and plans to address growing concerns around protecting identities associated with AI agents

• August 01, 2025 01 Aug'25

  Ministry of Justice unveils strategy for safe, secure AI

  A new chief AI officer, together with a framework co-developed with the Alan Turing Institute, form part of a three-year AI action plan at the MoJ

• August 01, 2025 01 Aug'25

  Microsoft, DISG launch AI agent accelerator programme

  Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents

• July 31, 2025 31 Jul'25

  ITU, IOWN further collaboration on next-gen photonics network

  Collaboration forged between UN agency for digital tech and Innovative Optical and Wireless Network to achieve ‘a more sustainable and smarter world on a global scale’

• July 31, 2025 31 Jul'25

  Microsoft reports massive cloud uptick as CMA questions licensing

  The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business

• July 31, 2025 31 Jul'25

  Palo Alto Networks to acquire CyberArk for $25bn

  The deal marks Palo Alto Networks’ entry into the identity and access management space amid the growing need to secure human, machine and emerging AI agent identities

• July 31, 2025 31 Jul'25

  Meta prepares for gigawatt datacentres to power ‘superintelligence’

  Meta’s latest results show a big jump in datacentre costs as it builds out personal AI capabilities

• July 31, 2025 31 Jul'25

  ServiceNow targets ‘data hell’, eyes BI play

  The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market

• July 30, 2025 30 Jul'25

  Be wary of enterprise software providers’ AI

  IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings

• July 30, 2025 30 Jul'25

  AI-enabled security pushes down breach costs for UK organisations

  Organisations that are incorporating AI and automation into their cyber security practice are seeing improved outcomes when incidents occur, according to an IBM study

• July 30, 2025 30 Jul'25

  AI and machine learning engineers earn far less in UK than in US

  While there is plenty of demand for artificial intelligence engineers, there appears to be a disparity of salaries in different countries

• July 30, 2025 30 Jul'25

  International AI Alignment effort tackles unpredictability

  Given AI systems are probabilistic, a group of international experts are collaborating to ensure such systems operate in the best interest of society

• July 29, 2025 29 Jul'25

  European Commission ignores calls to reassess Israel data adequacy

  The European Commission is ignoring calls to reassess Israel’s data adequacy status in spite of concerns raised about its data protection framework and use of personal data in ‘repressive practices’

• July 29, 2025 29 Jul'25

  Logicalis targets APAC’s mid-market with ‘GSI quality’ services

  The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region

• July 28, 2025 28 Jul'25

  Microsoft opens first Southeast Asia research lab

  Microsoft Research Asia’s Singapore facility will pursue breakthroughs in domain-specific foundation models and agentic AI for sectors like healthcare and finance, aligning with the country’s AI strategy

• July 25, 2025 25 Jul'25

  Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises

  Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology

• July 24, 2025 24 Jul'25

  US seeks ‘unquestioned’ AI dominance

  US AI action plan sets out aims to expand American dominance in the world of artificial intelligence

• July 24, 2025 24 Jul'25

  SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP

  Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24%

• July 24, 2025 24 Jul'25

  IBM chief confident AI isn’t eroding other parts of the business

  Chairman, president and CEO Arvind Krishna talks of growth and margin expansion as Big Blue expects artificial intelligence to deliver internal savings of $4.5bn this year

• July 24, 2025 24 Jul'25

  Google chief says cloud spend is paying off

  While Google’s public cloud business ramps up thanks to artificial intelligence, agentic search is the new frontier to conquer

• July 24, 2025 24 Jul'25

  AI’s uneven distribution widening diversity divide

  Access to AI depends in many cases on salary, gender and company size, according to research

• July 24, 2025 24 Jul'25

  ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

  ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications