News

Artificial intelligence, automation and robotics

• March 10, 2017 10 Mar'17

  Singapore’s maritime sector facing talent shortages in big data

  The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies

• March 09, 2017 09 Mar'17

  Google: Democratisation of AI tech to ‘greatly improve’ quality of life

  Fei-Fei Li, Google's chief scientist of artificial intelligence and machine learning, talks up societal benefits of making artificial intelligence tools and technologies accessible to all

• March 09, 2017 09 Mar'17

  Domino’s Australia says hello to chatbots

  The pizza chain has launched a chatbot that takes orders via its Australian website and mobile app

• March 08, 2017 08 Mar'17

  Driving change is key barrier in APAC digital transformation

  Rallying employees and business partners around digital engagement efforts is just one of the challenges facing companies in the region

• March 08, 2017 08 Mar'17

  Investment industry to spend $2.8bn on AI by 2021, expected to cut quarter of a million jobs

  230,000 jobs in the capital markets sector globally will be defunct because of the adoption of artificial intelligence technology

• March 07, 2017 07 Mar'17

  ZF Group opens doors to Hyderabad tech centre

  German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation

• March 06, 2017 06 Mar'17

  3D printing gets serious in the Netherlands

  3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings

• March 02, 2017 02 Mar'17

  MWC 2017: Huawei R&D focuses on vehicles, drones, virtual reality

  Huawei used its presence at the annual Mobile World Congress fair in Barcelona to showcase a number of its mobile innovation programmes

• March 02, 2017 02 Mar'17

  UK digital strategy highlights key issues but lacks measurable targets

  The government’s digital strategy, which aims to set out plans to the “success of the UK’s digital economy” post-Brexit, has been received with mixed response by industry and experts

• February 27, 2017 27 Feb'17

  Santander bank to work with IBM developing mobile apps for staff

  Santander bank wants to make its staff more productive through mobile apps, which it will create alongside IBM

• February 25, 2017 25 Feb'17

  Government puts artificial intelligence on the agenda

  Government digital strategy’s plans to boost the artificial intelligence industry include a £17m fund to support new technological developments

• February 24, 2017 24 Feb'17

  Number of people hit by professional financial cyber attack grows after lull

  Kaspersky Labs reports that the number of people hit by financial cyber attack grew in 2016 after falling in the previous two years

• February 21, 2017 21 Feb'17

  Airborne cars to transform Dubai’s public transportation

  Dubai’s Roads and Transport Authority is readying the launch of autonomous aerial vehicles in July this year

• February 19, 2017 19 Feb'17

  Facebook calls on Middle East-based developers in bot challenge

  Facebook is looking for software developers in the Middle East to create software robots on its Messenger platform

• February 17, 2017 17 Feb'17

  Gartner predicts BI market will jump 7.3% to $18.3bn in 2017

  So-called “modern BI and analytics platforms” outpace traditional business intelligence, but rate will slow down

• February 17, 2017 17 Feb'17

  Visa, Bosch and Indiegogo debut IBM Watson IoT partnerships

  At the inauguration of the Watson IoT HQ in Munich, IBM customers announced a swathe of new partnerships to bring IoT tech to market

• February 15, 2017 15 Feb'17

  RSAC17: AI could help in IoT security, says Eric Schmidt

  Former Google chief says artificial intelligence could be applied in internet of things security, but the technology is still a long way from Hollywood scenarios

• February 13, 2017 13 Feb'17

  Singapore's central bank sets up analytics group

  The move by The Monetary Authority of Singapore is part of larger efforts to position Singapore's financial sector for the digital economy

• February 13, 2017 13 Feb'17

  Ford invests in artificial intelligence startup to boost autonomous drive

  Motorcar maker Ford’s software development team will work alongside Argo AI on robotic vehicle technology

• February 09, 2017 09 Feb'17

  SAP connects S/4 Hana in the cloud with ‘intelligent’ ERP

  SAP has announced an intensification of S/4 Hana cloud delivery, together with an infusion of its enterprise resource planning with artificial intelligence

• February 09, 2017 09 Feb'17

  Microsoft and Amazon open up AI

  This year is set to be the year AI breaks through into mainstream computing, and the major IT firms are gearing up

• February 09, 2017 09 Feb'17

  Cardiff University opens Twitter ‘cyberhate’ centre

  Cardiff University researchers are to monitor Brexit-related hate crime on Twitter with funding from the Economic and Social Research Council

• January 29, 2017 29 Jan'17

  Artificial intelligence will increase productivity by sharpening human mind

  The combination of AI and humans will triple productivity if businesses get the balance right for different roles

• January 27, 2017 27 Jan'17

  Cloud gives financial boost to Alphabet, Microsoft and Intel

  Cloud computing is making significant contributions to driving the revenues for companies in the technology sector, according to quarterly results posted by Alphabet, Microsoft and Intel

• January 26, 2017 26 Jan'17

  MoD accelerator launches Enduring Challenge tech contest

  Enduring Challenge seeks to bring innovative technology to the front line for the UK’s armed forces and security services

• January 26, 2017 26 Jan'17

  Human-centric technologies will dominate next three years

  Accenture says businesses will develop technology and services to match human behaviour in the next few years

• January 25, 2017 25 Jan'17

  Accenture adds voice and VR to data analytics for RBS Six Nations

  Accenture, in the sixth year of its tech partnership with the RBS Six Nations rugby championship, adds voice interface and more virtual reality to data analytics effort

• January 24, 2017 24 Jan'17

  Bromium mobilises endpoints to fight cyber attacks

  Bromium evolves its micro-virtualisation security technology to gather threat intelligence from endpoints and automate checks and responses across an enterprise

• January 23, 2017 23 Jan'17

  Singapore bank offers online chat banking

  POSB launches automated customer service platform that understands spoken language

• January 23, 2017 23 Jan'17

  Industrial strategy to power post-Brexit Britain

  Theresa May has launched an industrial strategy green paper, which aims to create a prosperous post-Brexit Britain through developing Stem skills, investments in science and innovation, and infrastructure upgrades

• January 23, 2017 23 Jan'17

  Saudi Arabian bank enables customers to print their own debit cards

  Fingerprint scan at self-service units will authorise Al Rajhi Bank customers to print debit cards, statements and other documentation

• January 20, 2017 20 Jan'17

  IBM results show shift to AI and cloud business focus

  IBM’s Watson cognitive, artificial intelligence technology and its cloud strategy are overtaking core product areas in terms of revenue

• January 18, 2017 18 Jan'17

  Lack of diversity risks creating big gaps in AI

  A panel discussion at the World Economic Forum has highlighted the need to widen the artificial intelligence developer skills pool

• January 17, 2017 17 Jan'17

  Private and public cloud fuelled Emea infrastructure sales in Q3, shows IDC data

  Demand for traditional IT hardware slumps, as sales of private and public cloud-enabling technologies soar, shows IDC data

• January 17, 2017 17 Jan'17

  Artificial intelligence critical to business growth

  There are many hurdles to overcome before the full benefits of AI can be realised by organisations

• January 13, 2017 13 Jan'17

  Davos: Technology poses new risks to jobs, economies and society

  Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos

• January 12, 2017 12 Jan'17

  People attracted to financial advice from robots because they consider it impartial

  Consumer acceptance of software robots providing banking support is increasing and banks are investing heavily in the technology

• January 11, 2017 11 Jan'17

  World Economic Forum warns of AI business risk

  Ahead of its annual meeting in Davos, the World Economic Forum warns that artificial intelligence needs strong governance

• January 06, 2017 06 Jan'17

  Ransomware expected to dominate in 2017

  Ransomware and IoT-enabled attacks are expected to continue, while 2017 will see the rise of data integrity attacks, targeting of cloud infrastructure and the use of AI by attackers, experts predict

• January 06, 2017 06 Jan'17

  Half of the younger generation still prefer a traditional checkout

  The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout

• January 05, 2017 05 Jan'17

  Most manufacturers will use customer-facing VR by 2020

  The use of VR is growing in popularity, and many manufacturers are already using the technology for customer service purposes

• January 05, 2017 05 Jan'17

  Robots replace staff at Japanese insurance firm

  Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson

• January 04, 2017 04 Jan'17

  Top IT priorities for Nordic CIOs in 2017

  What are Nordic CIOs planning for 2017?

• December 29, 2016 29 Dec'16

  Top 10 desktop, tablet, smartphone and mobile device stories of 2016

  2016 was the year Microsoft pushed out a major Windows update, Linux celebrated its 25th anniversary and female personae took over AI

• December 28, 2016 28 Dec'16

  Top 10 mobile stories of 2016

  A look back at Computer Weekly’s most-read mobile stories from 2016

• December 22, 2016 22 Dec'16

  Top 10 business applications stories of 2016

  Artificial intelligence and machine learning, along with the internet of things, have been the emerging elements in business applications in 2016. Cloud, too, has shaped supplier agendas

• December 21, 2016 21 Dec'16

  2017 UK IT budgets show increased CRM and business automation focus

  CRM has emerged as the number one UK IT spending priority for 2017, in terms of packaged business applications. Beyond packaged, the top three software initiatives were business process automation, data quality and governance

• December 16, 2016 16 Dec'16

  Smart machines primed to accelerate across business

  Machine intelligence, artificial intelligence and cognitive computing are likely to become key components of business operations, says Gartner

• December 07, 2016 07 Dec'16

  40 firms to trial IBM Watson cognitive computing for cyber security

  Forty companies sign up to apply IBM’s Watson cognitive computing systems to cyber security, but threat intelligence experts caution against total reliance on such systems

• December 06, 2016 06 Dec'16

  Google to hit 100% renewable energy target for datacentres in 2017

  Google claims to be on course to hit its 100% renewable energy pledge in 2017 by ramping up its acquisition of green power sources

• December 06, 2016 06 Dec'16

  IT service managers see a role for ITIL in digital business transformation

  ITIL is a best practices framework for running IT that can be applied to organisations of any size, but can sometimes feel top heavy for fast-paced IT-driven initiatives

• December 02, 2016 02 Dec'16

  AWS on bringing machine learning and artificial intelligence to the cloud masses

  Amazon Web Services used Re:Invent 2016 to stake its claim as an early adopter of machine learning, while revealing details of its plans to boost the technology's take-up among everyday developers

• November 30, 2016 30 Nov'16

  Mastercard uses artificial intelligence for transaction approval

  Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security

• November 23, 2016 23 Nov'16

  Nasscom lowers sales growth prediction for India’s IT industry

  Nasscom lowers the rate at which it expects revenues for the Indian IT services industry as a whole to grow, citing domestic and global issues in its revision

• November 23, 2016 23 Nov'16

  Nationwide breaks norm and opens branch because of technology

  Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers

• November 22, 2016 22 Nov'16

  Middle East bank to launch AI for customer support

  Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services

• November 22, 2016 22 Nov'16

  Using AI to cut humans out of the datacentre sustainability equation

  As the idea of using artificial intelligence to reduce energy use by datacentres gathers momentum, does this spell the end of human intervention on sustainability matters?

• November 18, 2016 18 Nov'16

  Benefits of digital patient tools in the NHS uncertain, says think tank

  A report from the Nuffield Trust finds that there isn’t enough evidence to show the true impact of digital technology on the NHS, and that it may not produce the savings expected

• November 16, 2016 16 Nov'16

  Business needs AI defence against AI attacks, says Darktrace

  Cyber attackers are turning to machine learning to create smarter attacks and defenders will require similar technology to detect them, warns Darktrace

• November 16, 2016 16 Nov'16

  IBM’s Watson supercomputer brought to Finnish healthcare

  Authorities in Finland are working with IBM to improve healthcare through cognitive computing

• November 11, 2016 11 Nov'16

  Trump election win creates uncertain future for IT services sector

  The IT services sector looks set to face a period of business uncertainty following Donald Trump's win to become US president

• November 10, 2016 10 Nov'16

  Government must tread carefully on AI ethics

  Science advisor Mark Walport voices concerns around transparency, accountability and personal security with regard to the use of artificial intelligence by the government

• November 08, 2016 08 Nov'16

  Will computer vision help France take a lead in AI?

  There are signs that France could become a centre for artificial intelligence research and development

• November 04, 2016 04 Nov'16

  Collaborative Team in Office 365 paves way to AI-augmented business

  Microsoft Team offers a way for businesses to improve collaboration. It is also pushing its AI research in a way to augment humans

• November 03, 2016 03 Nov'16

  Check Point, Huawei join Intel Security Innovation Alliance

  Intel Security Innovation Alliance continues to grow as security firm opens up McAfee data exchange layer

• November 02, 2016 02 Nov'16

  Pure-play cyber security has real value, says incoming McAfee head

  Intel Security has outlined its strategy to protect the new digital economy as it gears up for innovation as a new independent pure-play security firm under the McAfee banner

• October 31, 2016 31 Oct'16

  How software-defined networking can secure critical systems

  SDN promises to bring the efficiency gains achieved in server virtualisation to networking, while also boosting security

• October 28, 2016 28 Oct'16

  Interview: How Swedish bank prepared robot for customer services

  SEB bank is currently integrating artificial intelligence into its customer services channels, following an internal trial of the technology

• October 25, 2016 25 Oct'16

  DevOps largely failing to improve security, study shows

  Despite the promise of improved application security, DevOps is failing to deliver due to some key barriers, an HPE study shows

• October 12, 2016 12 Oct'16

  Yandex bakes AI into smartphones to start OTT fightback

  As mobile operators struggle to maintain their revenue streams, Russian search engine Yandex is using artificial intelligence and machine learning to help them fight back against over-the-top services

• October 12, 2016 12 Oct'16

  Government failing to prepare UK for robotics and AI

  A report produced by the Science and Technology Committee has warned that the UK is fundamentally unprepared for the changes that will come from robotics and artificial intelligence

• October 06, 2016 06 Oct'16

  Royal Bank of Scotland to use AI platform for customer services

  RBS is using technology from IBM in a pilot using a software robot to provide direct customer support

• October 06, 2016 06 Oct'16

  Artificial intelligence to drive mobile innovation, says GSMA

  The GSMA’s inaugural Global Mobile Trends report predicts that artificial intelligence will soon emerge as a catalyst for development of mobile technology

• October 06, 2016 06 Oct'16

  Swedish bank uses Amelia the robot for customer services

  SEB is using AI software from IPsoft for customer service after a successful internal project

• October 04, 2016 04 Oct'16

  Dreamforce 2016: Salesforce stakes claim for baked in artificial intelligence

  Salesforce inaugurates Dreamforce 2016 by restating a claim to bring artificial intelligence to bear on its customer relationship management cloud-delivered software

• September 02, 2016 02 Sep'16

  Banks should avoid customer service robots for a few more years

  Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances

• August 31, 2016 31 Aug'16

  Cyber security breaches reported to ICO double in a year

  An increase in cyber security incidents reported to the Information Commissioner’s Office is further evidence of the need to shift to automated, artificial intelligence-led defences, says Huntsman Security

• August 10, 2016 10 Aug'16

  Intel to acquire AI firm Nervana Systems

  Chip maker Intel is to acquire artificial intelligence firm Nervana Systems in a bid to take AI to the next level based on its Xeon and Phi processors

• August 05, 2016 05 Aug'16

  Artificial intelligence takes centre stage in cyber security

  Artificial intelligence-led cyber security technology has been in the spotlight at two major industry conferences in Las Vegas, signalling a firm trend in cyber defence research

• July 27, 2016 27 Jul'16

  Apple highlights services revenue and future bets as iPhone sales decline

  Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit

• July 06, 2016 06 Jul'16

  UK's Darktrace aims to lead the way to automatic cyber security

  Darktrace hopes to be a leader in the move to automated cyber security to free up security professionals to focus on business risk and innovation

• June 16, 2016 16 Jun'16

  Enfield council to deploy customer service robot

  The London Borough of Enfield is starting to use a software robot, known as Amelia, to process citizen requests

• June 10, 2016 10 Jun'16

  Russia's tech startups aim to defy economic gloom

  The annual Startup Village event near Moscow to showcase Russian innovators was the biggest yet

• May 12, 2016 12 May'16

  Future Retail Contest: Using tech to tackle retail’s biggest problems

  IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups

• March 03, 2016 03 Mar'16

  MasterCard uses artificial intelligence to help UK sales team

  Financial services firm is deploying AI software created by one of the IT startups it supports in a global programme

• February 12, 2016 12 Feb'16

  Asean poised to gain in the global offshoring battle

  According to AT Kearney’s 2016 Global Services Location Index, robotics process automation and business process as a service could change the outsourcing industry, benefiting Asean countries

• January 04, 2016 04 Jan'16

  Facebook CEO Mark Zuckerberg sets personal AI challenge for 2016

  Facebook chief Mark Zuckerberg plans to code a Jarvis-like AI assistant to help around the house and with his work in 2016

• October 15, 2015 15 Oct'15

  Technologies to consider when renewing an IT services contract

  Technology changes quickly, so organisations should ensure flexibility is built into IT services contracts to avoid missing out on the benefits of the latest advances

• October 07, 2015 07 Oct'15

  Amelia the IPsoft robot gets a makeover

  IPsoft has launched the latest version of its artificial intelligence platform known as Amelia and promises a more human-like system

• September 29, 2015 29 Sep'15

  Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

  Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products

• August 26, 2015 26 Aug'15

  Chetan Dube: The man behind the robot that will help man extend his horizons

  IPsoft founder talks about the artificial intelligence platform that could be an example of IT developments that, he says, might transform the future of the human race

• August 10, 2015 10 Aug'15

  How artificial intelligence is being tested by Asean businesses

  Organisations across the Asean region are using artificial intelligence technologies with examples in health and finance sector.

• July 29, 2015 29 Jul'15

  Technology experts warn of dangers of artificial intelligence arms race

  An open letter signed by more than 12,000 technology experts calls for a ban on artificial intelligence (AI) to manage weapons “beyond meaningful human control”

• June 29, 2015 29 Jun'15

  The rise of general-purpose AI and its threat to humanity

  Socially aware general-purpose artificial intelligence in the form of a dog could be the ideal form factor to take over the world

• June 17, 2015 17 Jun'15

  Ocado joins research programme to develop humanoid robot helper

  Online grocer joins a consortium of universities in a research project to create an autonomous humanoid robot

• May 29, 2015 29 May'15

  Top six enterprise IT priorities in the Nordics

  The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation

• April 20, 2015 20 Apr'15

  Interview: The software processes behind Hailo's success

  In the past, a traditional enterprise application would have been developed as a monolithic piece of software

• January 09, 2015 09 Jan'15

  IBM still a bellwether despite industry departure from traditional IT services

  Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence

• December 01, 2014 01 Dec'14

  UK set to establish digital cheques in 2015

  In January 2015 the UK government is expected to make the digital image of a cheque legal tender, leading to the end of paper cheque processing

• September 30, 2014 30 Sep'14

  IPsoft gives automation platform a face

  IPsoft has launched an artificial intelligence platform following successful pilots with telecoms, finance, energy and media firms