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HERC, the equipment rental division of Hertz, has outsourced its digital transformation to IT services firm Cognizant in a deal that will see internet of things (IoT) technology implemented.
Cognizant will update the division’s core business applications to integrate digital capabilities, including mobile interfaces for field technicians to improve efficiency and productivity, as well as digital services for customers enabled by telematics.
The equipment rental division is a unit of Hertz Global Holdings, and operates in more than 20 countries. It supplies equipment such as tools for rent, including aerial lifts, earthmoving equipment, forklifts and power generators. The company’s main customers are in sectors such as the transportation, industrial and manufacturing, construction, oil and gas, and mining.
Once implemented, the IoT strategy will enable Hertz to automate things such as equipment location tracking, usage monitoring and maintenance scheduling.
“Cognizant has long been a valued partner to HERC, so it is natural that we turn to them as we innovate with new technologies, and look to enhance our operational efficiencies,” said Rich Marani, CIO at HERC.
The internet of things is affecting corporate business models as deployment costs and other barriers to entry continue to drop, according to analysts at Gartner.
Read more about internet of things
- A smart city project under way in Milton Keynes has enlisted internet of things specialist ThingWorx to supply a rapid application deployment environment as a new feature on its data hub.
- With Gartner predicting that 5.5 million new devices will come online every day in 2016, the Australian Communications Alliance is working to establish a regulatory framework for the internet of things.
- The industrial IoT is creating lots of potentially valuable data, but companies need to keep clear business objectives in mind to take advantage.
The analyst company said that by 2020 over 50% of major new business processes and systems will incorporate some element of the IoT.
But companies need support implementing IoT strategies. According to Gartner, three-quarters of IoT projects will overrun through 2018, possibly by as much as the full length of the original project schedule, and more ambitious and complex projects are liable to run longer.
As a result some IoT deployments will develop significant weaknesses in performance, security and integration into existing processes.