McMillan Williams Solicitors (MWS), the high street law firm, has enlisted the help of cloud provider Interxion to overhaul its IT infrastructure in preparation for its next wave of growth.
The company has 20 branches dotted around the south of England and has set itself the goal of having more high street offices than any other law firm in the UK. MWS plans to open another 30 branches over three years.
The firm’s expansion plans received a £5m investment boost from the Business Growth Fund in February 2015, but – to ensure its systems were equipped to cope – it also needed to revamp its IT infrastructure.
MWS had previously built a cloud-based infrastructure to run its business critical operations, before embarking on a hunt for a datacentre operator who could co-locate the setup and stabilise the platform.
After considering three facilities, the company opted for Interxion’s City of London datacentre. MWS claims the move has made the infrastructure easier to scale and more reliable.
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Robust infrastructure saves costs
The move allowed MWS to implement a number of other systems – relating to practice management, billing and mobile working – and is in course to save it around £8,000 a year in energy costs.
David Fazakerley, chief information officer at MWS, said that, aside from the ability to scale, the firm's cloud infrastructure needs to withstand a number of industry-specific challenges too.
“Our legacy infrastructure created challenges for staff, who had to deal with IT obstacles outside their usual remit. With solicitors billing by the hour and dealing with time-sensitive legal matters, a slow and sometimes unreliable IT infrastructure caused inefficiencies across the business," Fazakerley said.
“By assisting us to review our infrastructure, Interxion has helped us to meet future growth plans and give our solicitors time to focus on what matters most – providing an optimal service to clients in need."
Adriaan Oosthoek, UK managing director of Interxion, said the move benefited MWS in other ways.
“We’ve been able to provide MW Solicitors with a strong, robust and resilient IT infrastructure that delivers stable power and scalability,” he said.
“Perhaps more importantly, we’ve given time back to solicitors who want to focus on delivering a quality service as the firm continues to expand.”
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