Apple has been forced to withdraw the first update of iOS 8, just a week after the release of its latest mobile operating system.
The iOS 8.0.1 update was aimed at fixing the wireless connectivity, power consumption and other problems of iOS 8, but was withdrawn within hours because of new problems of its own.
“We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime, we have pulled back the iOS 8.0.1 update,” Apple said in a statement.
It is thought to be the first time Apple has pulled a software update from its App Store, according to The Guardian.
The iOS 8.0.1 update affected the iPhone’s fingerprint sensor and how the device connected to mobile networks for some users, with hundreds of devices stuck searching for signal.
Apple has published a guide to help users restore connectivity and fingerprint sensor functionality until the release of iOS 8.0.2.
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“We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days,” the company said in a statement.
iOS 8 – which will power future iPads and iPhones – represents a significant revamp of Apple’s operating system in a bid to keep up with Google and Samsung.
With its eye on the wearables market – that includes Nike+ and the Samsung Smartwatch – Apple has set its sights on expanding the iPhone and iPad into the internet of things (IoT).
The company has also opened up its iCloud cloud storage service, with an application programming interface (API) called CloudKit to allow developers access to a cloud database for storing app data.
This appears to be a move to develop a platform as a service (PaaS) for iOS. Direct access to Google Drive and DropBox are no longer possible.
iOS 8 also includes several privacy enhancements to make it more difficult for advertisers and others to spy on users.
Unlike its predecessors, the latest version of Apple’s mobile operating system will keep private the device's location, past Wi-Fi connections and media access control (MAC) address.
But changes to the way the operating system handles Microsoft Exchange ActiveSync (EAS) could present some challenges for enterprises.
If a company has an email proxy or email gateway for EAS, it could face problems with email on iOS 8 devices without proper testing, some experts have warned.