Royal Mail picks Logica for business intelligence systems

The Royal Mail Group has awarded a five-year contract to Logica to implement business intelligence systems

The Royal Mail Group has awarded a five-year contract to Logica to implement business intelligence systemsaimed at making the Post Office more adaptable to changes in business needs and market conditions.

Royal Mail said the business intelligence systems will support the Post Office's strategic plan for the modernisation of its IT systems to improve service delivery and lower support costs.

Logica will replace to end-of-life systems with master data management (MDM) and dynamic intelligence warehouse (DIW) software products from Kalido. Both systems are scheduled to go live in early 2009.

The MDM system will hold and manage all of the Post Office's reference data, such as the price of stamps, while the DIW will store information about the number and type of products sold daily at post offices other outlets.

Royal Mail said that together the two systems will provide up to date information to support the sales process and help the Post Office ensure its products are competitive.

Keith Graves, head of business partnerships at the Post Office said the new systems will deliver improvements in consistency, efficiency and access to information through integration and standardisation.

"This delivers true visibility across the entire team and a more efficient way of working, all resulting ultimately in increased sales," he said.




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