Countryside Council for Wales improves document management with Trim

The Countryside Council for Wales is improving its records and document management with Trim Context electronic document and records management (EDRM) software.

The Countryside Council for Wales is improving its records and document management with Trim Context electronic document and records management (EDRM) software.

Used by 500 users across 15 offices and many smaller locations throughout Wales, the system has been deployed to provide a structured records management system.

The initiative was triggered by the rapid rate of growth of information within the organisation, which was making it increasingly difficult to find and share important documents and files in a timely manner.

The system, from Tower Software, provides employees with an easy-to-use search interface and enables more collaborative working.

Jan Bennett, head of the knowledge management group at the Countryside Council for Wales, said, "All the functionality was already there, we just needed to personalise the system. We got the system up and running and the first users trained within two months, and we are now rolling it out department by department."

The Countryside Council for Wales expects to have 10,000 documents in its EDRM system by June.

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