Leeds ISP brings support back to UK

Leeds-based internet service provider 186K has switched its customer support from India back to the UK to improve its response times and service levels.

Leeds-based internet service provider 186K has switched its customer support from India back to the UK to improve its response times and service levels.

Dominic Marrocco, owner of 186K, said, "We are very excited about our new end-user customer support. It will prove to be vital for our new converged product ranges coming out in 2008."

Marrocco said the market was evolving, with rapid support services becoming the most important factor.

All of 186K's end-user brands will benefit from the new UK customer support.




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