SFIA users share experiences in web forum

The Skills Framework for the Information Age (SFIA) Foundation has set up a user group to improve communication and feedback.

The Skills Framework for the Information Age (SFIA) Foundation has set up a user group to improve communication and feedback.

The foundation, which started the web-based group two weeks ago, said it would use comments from its 500 users to help shape future updates to the SFIA.

The skills framework helps firms manage human capital and aims to show what IT professionals can do beyond their job descriptions.

Organisations including npower, the NHS and Thames Water have used the SFIA to improve IT efficiency, and the British Computer Society said the framework was helping to improve the level of professionalism in the IT industry.

Ron McLaren, operations manager at the SFIA Foundation, said some members of the user group would meet occasionally, but most interaction would be via a forum on the website.

He said that the scheme would help the SFIA Foundation to improve its service. "Whatever you are doing, you must have feedback in place, otherwise you do not get the bigger picture.

"We have a SFIA council, which gives input from a relatively high level, but often if you have nothing but high-level input you are not informed about the real-life practicalities," said McLaren.

"There can be a certain amount of assumptions being made, and it will be of huge value to us to hear about the user experience."

McLaren said there would be benefits to users, who can use the forum to exchange information and experiences about SFIA and other issues of concern to the IT industry.

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