Web 2.0 gets a Red Nose for charity

Comic Relief has refreshed its IT infrastructure to handle donations more effectively and offer website visitors Web 2.0-based features in time for Red Nose Day.

Comic Relief has refreshed its IT infrastructure to handle donations more effectively and offer website visitors Web 2.0-based features in time for Red Nose Day.

The charity's e-commerce team have redesigned its website to automate and speed transaction processing, as well as offer a richer user experience for the charity event, which takes place on 16 March.

Martin Gill, Comic Relief's head of e-commerce, told Computer Weekly that the work to update the site and support infrastructure was necessary to speed processing for the anticipated one million-plus donations that the charity will receive online and through its call centres during the day of fundraising fun.

"This is the eleventh Red Nose Day, but it is the first time we have used social networking features on the site. This is also the first time we are driving all donations made online or through the call centres through a common web platform, with a common easy-to-use ­interface," said Gill.

The charity works with partner companies which donate IT components. Pipex provides a managed datacentre service, hosting the website and technology platform.

The system, which was designed in-house by Gill and his team, uses the latest Oracle 10g products. It runs on Sun storage appliances and T2000 servers.

www.rednoseday.com

Comment on this article: computer.weekly@rbi.co.uk


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