Many companies are looking to new approaches such as service oriented architectures (SOAs) as they continue to report significant problems in linking key operational systems, according to a survey by PMP Research.
The research, commissioned by IT procurement site Evaluationcentre.com, found that 40% of organisations had difficulties integrating their legacy systems with applications such as e-business and CRM.
Only 21% said they could do this “very well”, and another 30% described their performance as “adequate”.
A major factor in the difficulties, said PMP, was the disparate mix of operating systems, applications and databases being used in many companies.
The most common choice for corporate applications was identified as a mixture of standalone and bespoke packages, which was cited by 30% of respondents. Only 14% have standardised on integrated ERP packages.
The main reason for integration projects was the desire to improve operational effectiveness (84%). Seventy seven per cent of firms had one central group responsible for co-ordinating all integration activity - a much larger proportion than the 57% in PMP Research’s last survey 12 months ago.