Troubled airline Delta has signed a seven-year IT infrastructure management outsourcing deal – but the agreement must be ratified by the bankruptcy courts.
The deal is aimed at meeting the airline's IT needs as it restructures its operations in a bid to get out of bankruptcy by the first half of next year. The contract is expected to bring cost savings over its seven-year term.
Delta chief information officer Shirley Bridges said, “IBM demonstrated that it has the industry knowledge and technical expertise to meet the demands of a major airline. By working together, we will achieve our goal to reduce costs on a long-term basis while ensuring a positive customer experience.”
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