Nokia maps out enterprise mobile future

Leading mobile phone maker Nokia plans to tackle the increasing costs to business of mobile phone calls, by making the phone the...

Leading mobile phone maker Nokia plans to tackle the increasing costs to business of mobile phone calls, by making the phone the responsibility of IT.
 
Speaking at today's (12 May) Nokia Enterprise Summit, Spring 2005, Scott Cooper, vice president, Nokia Enterprise Systems warned that mobile phone costs were a massive IT expenditure. "30% of IT spending is on telephony and a massive amount of that goes on mobile voice," Cooper said.
 
Rather than pay the high costs of international roaming, Cooper argued that a user should be able to make the call via an IP access point, which he said would be considerably cheaper.
 
Cooper said, "Since Y2K IT has been extracting costing. We have squeezed the price almost as much as we can. [Mobile] cost is a huge place to attack [spending]."
 
Cooper said Nokia's role was to provide the infrastructure and integration. "There is so much opportunity for cost savings in the integration between fixed telephony infrastructures and mobile telephony."
 
As the mobile phone becomes integrated with the corporate PBX, Cooper said users would only need to master one way to access voicemail, transfer calls and participate in teleconferences. The technology infrastructure such as wireless IP already exists to save users money, said Cooper, if suppliers can offer ways to integrate these services.
 
Cooper also predicted that wireless e-mail would take off in the same way that PC-based e-mail exploded in the early ninties, as the technology becomes cheaper. "There are small mobility servers being used a project at a time today,” he said. These are often “fundamental to the business, but not under IT's control."
 
To go mainstream, he said costs would need to come down and security improved. "There's an economic barrier. Mobile e-mail will go from 1% penetration among the most senior business executives to 30% penetration," as the cost of the devices and mobile data costs tumble he said.

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